Indian Institute of

Management
Rohtak

Making a tough personnel decision

at nova Waterfront Hotel
By,
GROUP 10, Section D
Neha Khedkar
G Anil Kumar
Amrutha Miskin
Shubham Singla
Neha Singh
Shray Yadav
Nidhi Gupta
 Summary
• The Nova Waterfront Hotel in downtown Baltimore is
owned and operated by Nova International, a leading
hospitality company with more than 3,900 properties and
18 brands around the world
• The Nova Waterfront Hotel has 733 rooms and 21 suites
• The company had been recognized worldwide for their
enduring values, their spirit to serve, and their corporate
commitment to creating better places to live and work
• Nova Waterfront Hotel is hiring for the position of Senior
Event Manager.
• They had interviewed two canditates for the position of
Senior event manager
 Situational Analysis
• At Nova for a hiring process a selection team for
recruitment is formed by the Hiring manager
• 7 member selection committee where everyone
took interviews
• The senior event manager would be responsible
for handling complex events like conferences,
wedding receptions, meetings, and parties.
• The two candidates were Shannon Smith and
Matt Meyes
Name Shannon Smith Matt Mayes
Current Position Event Manager at Nova Senior Event manager at
Waterfront hotel smaller sisiter hotel
Experience in current 3 years 2 years
position
College James Madison University Pierce College

•According to the team though Shannon was lacking in

leadership skills due to her informal style, she had good
relations with employees and customers

•Matt did not have much experience organizing large events

though he had some dominant and formal styles and wanted to
grow in the industry
 Analysis
Selection of Shannon smith
• Strengths: openness, Customer satisfaction and
easy to work with
• Weakness: Leadership skills, Problem-solving
ability
Selection of Matt Mayes
• Strength: formal style, eagerness to grow
• Weakness: working in sister company , experience
Selection of Matt and Shannon
• Strengths: planning, budgeting , communication
skills
• Weakness: Leadership, Experience and quality of
service
Selection of None
• Both of them are ideally not suitable for the role
 Recommendation
We recommend to hire Shannon
1. Matt’s rating according to seven recruiters was not as good
as Shannon
2. Company will lose her if she was not promoted
3. Behavioural Theories believe that people can become
leaders through the process of teaching learning and
observation.
4. As Shannon has more experience than Matt and she is part
of the company since long; will be aware of the
organizational structure so she can take better decisions