Professional Documents
Culture Documents
• The company has invested tremendously in the latest & relevant technologies in regard
to communications, tracking, transfers, transport, packaging & storage, With DW
Express, goods are not only secure, but clients are always in the know as pertains to
the whereabouts of their goods every step of the way. To achieve this, they have
developed Internal Operation Standards (IOS) which are bench marked internationally.
• They stand out favourably for our outsourcing capacity, conventionally acceptable
business conduct & international affiliations which culminate in competitive pricing;
prompt deliveries & good customer relations.
• They strive to build a working bond that ensures clients get reliable services thus
getting added value for their money. As a result, DW Express Limited has been
embraced by leading companies and organizations in ICT, Health, Relief and
Humanitarian; Agriculture, Hospitality and other NGO community.
Services
Import &
Door to Door
Export
Documentation Warehousing
Timeliness Sense of Urgency
Core Values
• Timeliness
They thrive on challenges and perform activities with high sense of urgency.
• Integrity
They are honest and trustworthy and accept responsibility for their actions and follow
through on promises and commitments. To conform to the law and maintain
confidentiality in all their operational and transactional dealings.
• Quality
They take pride in what we do and deliver high quality services to clients and partners.
• Caring Attitude
To form a personal relationship with customers that encourages free flow of feedback
on our services standards. To understand, meet and exceed our customer’s
expectations through perpetual improvement on the quality of services.
Vision
IATA
KIFWA FIATA
Affiliation
Import Cargo
• Successfully handled
several prestigious
assignments for clients
involving import
clearance for ICT
companies and
consumables’ companies
– just to mention a few.
Export Cargo
• Provide secure
and spacious
warehousing
and logistics
support.
Door to Door Services
Customer
Cargo Position
Freight Department
Airlines
Tax Consultancy
Request for
Certification
Product Determination
Testing of Route
Certification Inspection
• Request for Certification:
The electronic import declaration form (IDF) data entered and
transmitted to any appointed inspection agent (SGS, Intertek) then
the supplier contacts them for a request for certification form (RFC).
The exporter then sends the form completed together with a pro
forma invoice providing information about the date and place for
inspection and any other information requested.
• Determination of Route:
The inspection agent country office reviews the RFC and attached
documentation and confirms the applicable route for certification
and the standards applicable.
• Inspection:
The inspection agency country office will contact the supplier and confirm the appointment for
physical inspection of the consignment. This is normally carried out to verify requirements that
may be visually verified (eg: product labelling) to ensure reconciliation of the consignment with
previously submitted test reports.
• Certification:
Except for air shipments, the exporter shall submit a final invoice to the inspection agency, as
soon as possible after physical inspection. The inspection agency will perform a final review of
all test and inspection reports and decide upon the issuance of the Certificate of Conformity
(CoC) or non conformity report.
• Product Testing:
Product testing and sampling is then arranged with an approved or an ISO 17025 accredited
laboratory in advance of the scheduled date of shipment. Upon completion of product testing,
reports are submitted to the inspection agency country office whereby the CoC is issued.
Freight
Forwarding
• Transhipment
• Packing, warehousing and distribution
• Arranging cargo insurance
• Documentation and customs clearance
• Payment of freight and local taxes
• Transportation distribution analysis
• Transport arrangements
• Cargo Consolidation and multimodal
transport
Reverse Logistics
• Returns Processing
• Return Center Management
• Return to Vendor Management
• Flow Management of Returned Product (retailer to
vendor)
• Product Recall Management
• Product Recycling
• Test, Repair and Refurbishment Operations
• Product inspection, Repair and Testing for Resale
Third Party Logistics
• Transportation or Freight
Management (including
technology, freight accounting,
and services around claims)
• Public/Contract Warehousing
• Distribution Management
• Freight Consolidation
THANK
YOU!