Professional Documents
Culture Documents
An Overview of
Human Resource
Management
Preview
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–3
What is human resource
management?
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–4
Other Titles for HRM
Specialists
Welfare Officer
Personnel Manager
Human Resource Manager
Human Capital Manager
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–5
Historical Factors Impacting
HRM
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–6
Historical Factors Impacting
HRM (cont.)
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–7
Historical Factors Impacting
HRM (cont.)
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–8
Changes Affecting HRM
Technological changes
Globalization and increased competition
Employee education and expectations
Workforce diversity
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–9
Useful Malaysian Statistics
(2017)
Population: 32 million
Current labour force employed: 15 million
Unemployment rate: 3.4%
Number of foreign workers: 1.9 million
Number of employers registered with
the Employees Provident Fund: 541,000
Life expectancy (Males): 72.7 years
Life expectancy (Females): 77.4 years
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–10
Do All Organizations Have a
HR Department?
NO!
What are the criteria for an organization to have
a dedicated HR department?
Ownership of the company
Philosophy of top management
Size of the company
Unionization of the workforce
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–11
Human Resource Management
is a Shared Function
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–12
Personal Qualities and Skills
Required of HRM Specialists
Communication skills
Ability to bring about change
Information technology (IT) savvy
Numerate and able to analyse data
Ability to understand the business context
High ethical standards
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–13
Functions of the HR
Department
Employment
Human resource planning
Setting policies and administering disciplinary
action systems
Recruitment
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–14
Functions of the HR
Department (cont.)
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–15
Functions of the HR
Department (cont.)
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–16
Functions of the HR
Department (cont.)
Payment/Reward Systems
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–17
Functions of the HR
Department (cont.)
Employee Services/Welfare
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–19
Functions of the HR
Department (cont.)
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–20
Functions of the HR
Department (cont.)
Industrial Relations
Grievance handling
Relations with trade union representatives
Collective bargaining negotiations
Preparing for contingencies, including strike
action
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–21
Role of the Ministry of
Human Resources
The Ministry:
Sets policies
Prepares draft employment legislation, and
Enforces the employment legislation
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–22
Organization Chart
Ministry of Human Resources
Ministry of
Human
Resources
Department
of Manpower
Department
of Skills
Development
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–23
Other Organizations of
Relevance to HRM
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–24
The Employment Laws
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–25
The Employment Laws (cont.)
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–26
The Employment Laws (cont.)
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–27
The Employment Laws (cont.)
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–28
Review
Human Resource Management Principles and Practices (Fourth Edition) All Rights Reserved
© Oxford Fajar Sdn. Bhd. (008974-T), 2018 1–29