Professional Documents
Culture Documents
STRESS MANAGEMENT
Stress
An individual’s response to a situation that is
perceived as challenging or threatening to the
person’s well-being.
Eustress
1. Interpersonal Stressors
Sexual Harassment
Unwelcome conduct of a sexual nature that
detrimentally affects the work environment or leads to
adverse job-related consequences for its victims.
Workplace Violence
Employees who experience violence usually have
symptoms of severe distress after the traumatic event. It
is also a stressor to those who observe the violence.
Workplace Bullying
Offensive, intimidating, or humiliation behavior that
degrades, ridicules, or insults another person at work.
2. Role-Related Stressors
Role conflict
Incongruity or incompatibility expectations
associated with the person’s role.
Role ambiguity
A lack of clarity and predictability of the
outcomes of one’s behavior.
Work overload
Working more hours and more intensely
during those hours.
3. Task-Control Stressors
The extent to which low task control is a
stressor increases with the person’s level of
responsibility.
Workaholic
A person who is highly involved in work,
feels compelled to work, and has a low
enjoyment of work.
Stereotypic workaholics
Exhibit compulsive behavior and are pre-
occupied with work, often to the exclusion and
detriment of the workaholic’s health, intimate
relationships, and participation in child rearing.
Enthusiastic workaholics
Have high levels of all three components-high
work involvement, drive to succeed, and work
enjoyment.
Work enthusiast
Have high work involvement and work enjoyment,
but low drive to succeed.
Consequences of Distress
1. Physiological Consequences
Stress take its toll on the human body.
Physiological ailments such as colds,
headaches, muscle pain, back problems and
etc., are attributed to muscle contractions that
occur when people are exposed to stressors.
2. Psychological Consequence
Stress produces various psychological consequences,
including job dissatisfaction, moodiness, and depression.
Emotional Fatigue
- another psychological consequence of stress and is related to job
burnout.
Job Burnout
- the process of emotional exhaustion, cynicism, and
reduced efficacy resulting from prolonged exposure to
stress.