Professional Documents
Culture Documents
SUB: FINANCIAL
MANAGEMENT
SUBMITTED TO: PROF. MEHTA
GROUP MEMBERS
• JUDANNA PAREIRA 63
• VEENA PHADKE 64
• PRAVIN RAMKRISHNA 65
• RAEES QURESHI 66
• SHABNAM RAJANI 67
• SONIYA RAHATE 68
E -BANKING
• E banking is the automated delivery of new
and traditional banking products and
services directly to customers through
electronic, interactive communication
channels.
• E- Banking can be defined as “delivery of
bank’s services to a customer at his office
or home using Electronic Technology.”
Internet Banking
• Internet banking (also referred as e banking) is the
latest in this series of technological wonders in the
recent past involving use of Internet for delivery
of banking products & services.
INTERNET BANKING/
ATMs Plastic
CORE BANKING SOLUTIONS
Money
HOME BANKING/
TELE BANKING IN-TOUCH
FINANCIAL SERVICES
AUTOMATIC TELLER MACHINE
• Electronic machines operated by
customers themselves to deposit or
withdraw money.
• Uses WAN technology.
• ATM card is a plastic card,
magnetically coded & can be read
by machine.
• For transaction customer has to
insert card in the machine, then give
in the PIN
Advantages
1]This machine works 24/7,reduces the pressures
on the bank’s staff.
2]Avoid congestion in bank.
3]Better customer service.
4]Low cost.
• Ex: HWAK, the intelligent Auto teller systems
are special kind of ATM that are capable of
thinking for themselves & can provide better
services.
• The Indian market today has approximately more
than 30,000 ATM’s.
TELE BANKING
• By dialing the Telebanking number
through a landline or a mobile from
anywhere, the customer can access his
account and by following the user-friendly
menu, entire banking can be done through
Interactive Voice Response (IVR) system.
With sufficient numbers of hunting lines
made available, customer call will hardly
fail.
• Facilities offered includes: balance inquiry,
inquiries about collections, or specific
credits/ debits, transfer of funds , requests
for statement of a/c, a/c opening forms etc.
MOBILE BANKING
• Consists of 2 modules
1. Push: customer is informed through SMS alerts.
Eg: launch of new product & services or status
of post dated cheques.
2. Pull: info is sent to customer on his request by
SMS. Eg: A/c bal, installment dues.
Facilities post paid mobile bill payments, creditcard
pt, railway ticketing etc.
HOME BANKING.
• The Seattle the 1st national bank has
promoted an in-touch home service that
provides customers access to a talking
computer from touch tone phones at home
by calling up the bank computer , the
computer can instruct it to perform financial
services like paying bills, inter account
transaction, loan generation etc.
SMART CARD:
• A smart card usually contains an embedded 8-bit
microprocessor (a kind of computer chip). The
microprocessor is under a contact pad on one side of
the card.
• The microprocessor on the smart card is there for
security. The host computer and card reader actually
"talk" to the microprocessor. The microprocessor
enforces access to the data on the card.
• The chips in these cards are capable of many kinds of
transactions like railway tickets.
DEBIT/CREDIT
CARD
• Debit cards are also known as check cards. Debit cards look like
credit cards or ATM (automated teller machine) cards, but
operate like cash or a personal check.
• Debit cards are different from credit cards. While a credit card is
a way to "pay later," a debit card is a way to "pay now." When
you use a debit card, your money is quickly deducted from your
current or savings account.
• Debit cards are accepted at many locations, including grocery
stores, retail stores, gasoline stations, and restaurants. You can
use your card anywhere merchants display your card's brand
name or logo.
• They offer an alternative to carrying a checkbook or cash.
E-CHEQUE
Internet
CTS EFT
Banking
RTGS
ELECTRONIC CLEARING SERVICES
[ECS]
• ECS is a mode of money transfer from one a/c
to another.
• Introduction of ECS was the 1st version of
“Electronic Payments” in India.
• Its mostly used for bulk transfers.
• Amt restriction: 500,000 & below.
• Very useful to collect payments.
• Companies use this to distribute dividends.
• Extremely cost effective & simple process.
ELECTRONIC FUNDS
TRANSFER [EFT]
• For one-to-one transfers.
• Uses Deferred Net Settlement System.
• This method is used to disburse payments
instead of writing drafts & mailing to the
customers.
• Hence cheaper than paper based instruments.
• Also reaches recipient faster. The collection
time is reduced by 2-5 days.
Real Time Gross Settlement [RTGS]
• Electronic credits, inter-bank or customer transactions.
• Near real time value (max:2-4 hrs).
• Transaction amt to be above 100,000 w.e.f. 01-jan-
2007.
• Helps quicker collection & disbursal of cheques & dds.
• Cost effective for remote location distribution
compared to traditional methods of cheque/ dds.
• Very effective for collecting high value items-almost
instaneous.
• Provides great liquidity.
Cheque Truncation system [CTS]
• Electronic imaging of physical cheque & use of
that images to clear.
• No amt restrictions.
• Implementation in Delhi in 2007.
• Helps in faster collection of outstation cheque, as
only images need to travel.
• Improves “the Days Of Collection”.
• Used for low value & high volume of cheques.
Security Aspects Of E-banking
• One of the major issues concerning customers and
organizations is the security aspect of E-banking.
• It is only natural that business customers show concern
about sending their personal details and account numbers
over the Internet.
• The security measures are implemented partly by the bank
and partly by the customers themselves through their own
vigilance.
• It's evident from the document and from a general study of
the business case of E-banking, that security is perhaps the
biggest concern
• Connectivity issues to remote locations are also very
important, but the need to be secure is far more pressing.
Three types of securities
• TRANSACTION SECURITY
• ACCESS SECURITY