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Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. 1
Oracle Business Flows: Demo Scenarios
Inventory
Problem to Contract to
to
Prevention Renewal
Fulfillment
Enterprise Management
Accounting
People to Project to
to Financial
Paycheck Profit
Reports
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved.
Return 2
High Level Demo Scenarios: Concept to Release
Product Development
and Maintenance (Process)
Flow Scenario
Under Review
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 3
High Level Demo Scenarios: Forecast to Plan (Discrete)
Forecast to Plan
With Inventory Optimization
Forecast to Plan
Generic
Flow Scenario
Under Review
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 4
High Level Demo Scenarios: Demand to Build
Demand to Build
Demand to Build (Process)
(Discrete)
Production Execution
(Process)
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 5
High Level Demo Scenarios: Procure to Pay
Analyze to Agreement
Requisition to Pay
Indirect
Requisition to Pay
Direct
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 6
High Level Demo Scenarios: Problem to Prevention
Maintenance Plan
Schedule to Maintain
to Schedule
Problem to Prevention
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 7
High Level Demo Flow Scenarios: Campaign to Lead
Execute Campaign
Execute Campaign to Web
to Telesales
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 8
High Level Demo Flow Scenarios: Lead to Order
Opportunity to Order
Shopping Cart to Contract
Contract
Opportunity to Forecast to
Incentive to Payment
Management Rollup
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 9
High Level Demo Scenarios: Contact to Resolution
Service Entitlement to
Dispatch to Resolution
Resolution
Inbound Call
Call to Resolution
to Depot Repair
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 10
High Level Demo Scenarios: Contract to Renewal
Contract to Renewal
Change or Terminate
Contract
Expiring Contract
to Renewal
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 11
High Level Demo Scenarios: People to Paycheck
Flow Scenario
Under Review
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 12
High Level Demo Scenarios: Project to Profit
Opportunity to
Analysis to Project Closure Budget to Bill
Project Management
Staff to
Project to Staffing Project Management
Project Delivery
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 13
High Level Demo Scenarios: Order to Cash
Order to Cash
Flow Scenario
Under Review
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 14
High Level Demo Scenarios: Accounting to Financial Reports
Property Creation
to Lease Allocation
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 15
Opportunity to Order/Contract
Assign Opportunity Work Opportunity
SL7170 SL7192 SL 7172 MK0731
Assign Contact Manage Develop
Opportunity Lead Opportunity Marketing
Collateral
Flow VisionCorporation
Visio Corporation
Value
Statement
Sales Representative
Demo Scripts
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 16
Opportunity to Order/Contract Business Flow Value Statement
• Increased Revenue
• Better Qualification
• Reduce Costs
• Higher Customer Satisfaction
• More Efficient Sales Cycles
• Improved Employee Satisfaction
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 17
Opportunity to Order/Contract Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 18
Click to Order/Contract
Customer
Vision Corporation
Demo Scripts
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 19
Click to Order/Contract Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 20
Click to Order/Contract Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 21
Incentive to Payment
•This process of
•The process of calculating
• Via Sales Online validating the actual
sales person commission
(if implemented) compensation payout
based on plan and order
to the Sales force
information. Then the
payment of the commission
is processed.
Process Compensation
HR1319 HR3234 HR1242
Perform Verify and Manage
Payroll Reconcile Payment
Vision Corporation
Calculation Payroll Distribution
Sales Manager
• The Gross to Net • Payroll Specialist • Checks and Deposit
payroll calculation is reviews and validates Advices are
VP of Sales
successfully payroll output to generated, printed and
processed. register totals. distributed. Sales Representative
• Earning, Deductions, • Hours, earnings, • ACH files are created
Flow Taxes, and Employer deductions taken and and sent to applicable
Value liabilities are created. taxes withheld are banks for posting to Payroll Admin
Statement accounts.
verified.
Demo Scripts
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 22
Incentive to Payment Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 23
Incentive to Payment Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 24
Contract to Renewal
Create New Contract Contract Billing
SL7031 SL7166 SL0793 CS7047 OF1049
Enter Review Approve Create Maintain
Service Contract for Contract Charge Invoices
Contract QA Compliance Order
• New service contract • QA will check if all • Workflow process will • The accountant submits
can be created form contract elements are in inform the contract the new contract for
template, copied from line with company rules manager of new and billing and request
an existing contract or changed contracts invoicing.
entered manually.
• Contract can have
service and usage
lines
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 25
Contract to Renewal Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 26
Contract to Renewal Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 27
Usage to Cash
• Phone/Web
OF5882
Contract Agent
CS0079 CS0080
Capture Settlement Present
Counter For Customer Contract Manager
Reading Usage Invoices
Accounting Clerk
Flow • Verification Rules
Value
Statement Field Service Engineer
Demo Scripts
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 28
Usage to Cash Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 29
Usage to Cash Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 30
Call to Resolution
Customer Service Interaction Management Customer Customer Service Contract
CS7036 CS7037 CS7041 Information Administration Management
Receive Validate Review
Management
Service Customer Install
Contact Records Base SL0769 CS1411 SL0794
Maintain Maintain Maintain
Customer Customer Contract
Information Installed Based
No
Customer Service
CS0842 CS7047 Fulfillment
Determine Create CS0801
Service Charge Escalate No Manage
Interest Order Service Service
Request Request
Ye
s
CS7044
CS7043 OF1079 Resolve
Escalate Issue Return Service
Service Material Request
Request Authorization
Customer Service
Administration Roles
CS7035
Maintain Customer Service Representative
Flow
Value Knowledge
Statement Repository Customer Service Manager
Demo Scripts
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 31
Call to Resolution Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 32
Call to Resolution Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 33
Click to Resolution – Self Service (SS)
Customer Service
Administration
CS7035 Service
Service Request to
Maintain Request to
Knowledge Resolution –
Resolution – Depot
Repository Dispatch Repair
CM7066
Search
Knowledge
Repository CM7065 CM7081
CM7063 Yes
Initiate Issue No Create Enter
Self-Support New Issue? Service Repair
Resolved?
CM7080 Request Order
Participate
in
No Forum Yes
CM7070
Service Service
Request to Request
Resolution Resolution
Roles
Flow
Value Customer
Statement
Demo Scripts KM Administrator
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 34
Click to Resolution – Self Service (SS) Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 35
Click to Resolution – Self Service (SS) Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 36
Inbound Call to Depot Repair
Customer Service Interaction Management
CS7036 CS7037 CS7041 CS7039 CS7040 CS7042
Receive Validate Review Enter Identify Verify
Service Customer Install Service Potential Entitlement
Contact Records Base Request Solution
Yes
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Inbound Call to Depot Repair Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 38
Inbound Call to Depot Repair Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 39
Inbound Call to Depot Repair Exchange
Customer Service Interaction Management
CS7056
Customer Service
Close Interaction
Repair Management
Order
CS7044
Roles
Resolve
Service Accounts Receivable Clerk
Request
Flow
Value Customer Service Representative
Statement
Warehouse Clerk
Demo Scripts
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 40
Inbound Call to Depot Repair Exchange Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 41
Inbound Call to Depot Repair Exchange Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 42
Dispatch to Resolution
Customer Service Interaction Management
Spares Management
CS7049 CS7047 CS7046 CS1411
Manage Create Perform Maintain
Parts Charge Debrief Customer
Inventory Order Installed Base
OF1027
Field Engineer
Generate
Flow Customer Invoices Accounts Receivable Clerk
Value from Sales Orders
Statement Planner
Demo Scripts
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 43
Dispatch to Resolution Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 44
Dispatch to Resolution Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 45
Forecast to Plan with Manufacturing Scheduling (1of 2)
• Establish Forecast rules, • Collect Historical Sales • Generate statistical • Review forecasts on a • Define forecast
methods, demand and Shipments Data to forecast based on sales regular basis and revise consumption policies and
management policies, use for statistical and shipment history. as needed. consume forecasts.
reporting mechanisms, forecasts.
etc.
Production Planning
PF2029 PF2031 PF2037 PF2038
Identify Define Collect Run
Plan Planning Planning Production
Type Options Data Plan
• Specify DRP, MPS, or • Define Planning Options • Collect planning data • Launch Production Plan
MRP Plan Types and for each plan type, from the transaction
how they will inter-relate including constraint types system
and aggregation levels
Production Planning
PF2039 PF3002 PF3003 PF3004 PF3005
Analyze Adjust Simulate Collaborate Implement
Plan, KPI’s and Plan with Revised on Revised Revised Go to 2/2
Exceptions Constraints Constraints Constraints
• Analyze Plan, KPI’s, • Make manual • Run the plan in • Collaborate with internal • Implement the revised Roles
exception messages and adjustments to the plan simulation mode with and external parties to constraints based on the
counts prior to releasing based on plan review and revised constraints to agree on revised collaboration results. Planning Mgr
orders from the plan new information model potential solutions constraints.
to limitations.
Demand Mgr.
Demand Planner
Production Planner
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 46
Forecast to Plan with Manufacturing Scheduling (2 of 2)
Roles
Planner
Production Scheduler
Material Manager
Flow
Value Plant Personnel
Statement
Go to 1/2 Quality Manager
Demo Scripts
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 47
Forecast to Plan with Manufacturing Scheduling Value Statement
•Lower Costs
•Increase internal visibility
•Maximise Production Efficiency
•Reduce stock outs and capacity shortages
•Increase throughput of production
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 48
Forecast to Plan with Manufacturing Scheduling Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 49
Forecast to Plan with Inventory Optimization
Forecasting & Demand Management Sales & Operations Planning
PF1967 PF2011 PF2021 PF2005 PF2028
Collect Generate Achieve Consume Manage
Forecast Sales Consensus Forecast Production
Data Forecast Forecast Forecast
• Collect historical sales • Generate statistical • Review forecasts on a • The corporate S&OP
• Define forecast
and demand data from all forecasts based on regular basis and revise process which reconciles
consumption policies and
relevant sources and demand history. as needed. demand and production
consume forecasts.
translate into compatible plans, typically monthly.
format.
Production Planning
PF2039 PF3002 PF3003 PF3005 PF2040 PF3001
Analyze Adjust Simulate Implement Release Manage Direct
Plan, KPI’s Plan with Revised Revised Schedule Non-MRP Material
and Exceptions Constraints Constraints Replenishment
• Analyze Plan, KPI’s, • Run the plan in • Implement the revised • Release the production • Plan non-MRP planned
• Make manual
exception messages and adjustments to the plan simulation mode with constraints based on the schedule to work areas materials using Kanban
counts prior to releasing based on plan review and revised constraints to collaboration results. and procurement. planning, MinMax
orders from the plan. Make new information model potential solutions Planning, Reorder Point,
adjustments based on plan to limitations. cycle counts, etc.
review and new information.
Roles
Flow Planning Mgr
Value Demand Planner
Statement Demand Mgr
Production Planner
Demo Scripts Inventory Planner
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 50
Forecast to Plan with Inventory Optimization Value Statement
•Planning Simulations
Modules Licensed
•KPI’s and Exceptions
•Demand Planner
•Inventory Optimisation
•ASCP with Optimisation
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 51
Forecast to Plan with Inventory Optimization Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 52
Manufacturing Execution (Discrete) (1 of 2)
2/2
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 53
Manufacturing Execution (Discrete) (2 of 2)
• Report Good and bad • Rework product if • Actual labor activities • Store Finished Goods • The Material
quantity. necessary. and time are charged produced from WIP Orders Manager completes
to the WIP order. into Storage Areas. the WIP orders.
Roles
Planner
Production Scheduler
Material Manager
Flow
Value Plant Personnel
Statement
1/2
Quality Manager
Demo Scripts
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 54
Manufacturing Execution Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 55
Manufacturing Execution (Discrete) Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 56
Operations to Period Close
• Define Costing • For purchased • For Assembly Items • Confirm and review • Enter all remaining
Methods and assign • Items set Standard Rollup Item Costs standard costs and WIP transactions for
to Items. Costs standard cost period.
• Close WIP jobs
• Define cost elements. adjustments • Close WIP for the
Period
Vision Corporation
Cost Accountant
Accounting Manager
Flow
Value
Statement
Demo Scripts
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 57
Operations to Period Close Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 58
Operations to Period Close Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 59
Product Development and Maintenance (Process)
• Formulator defines New • The Formulator creates a • The Process Engineer • The process of creating • The Cost Accountant • The Formulator and
Product (for experimental list of components to be develops the and maintaining recipes develops a cost Quality Engineer
item). used in manufacturing processes to be used linking the formula and estimate using material approves the
the item. in manufacturing, routing with organization and resource costs. formula/recipe for
including resources for specific overrides where production use.
the item. necessary is done.
Product Costing
Third Party FM1804 FM1804 FM0520 Role
Manage Manage Review s
LIMS System Standard Product Standard Product Cost Cost
Process Engineer
Cost Definition Definition Information
Formulator
• For purchased Items • For Produced Items, • Rollup Item Costs.
Flow set Standard Costs. define manufactured • Review and confirm Cost Accountant
Value item, formula, standard costs.
Statement ingredient, and
resource costs.
Demo Scripts
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Product Development and Maintenance (Process) Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 61
Product Development and Maintenance (Process) Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 62
Production Planning (Process)
Production Planning
PF1764 PF2039 PF2040
PF1852 Generate Analyze Release
Review Error
MRP Plan, KPIs Schedule
Messages and Exceptions
Roles
Demand Planner
Production Planner
Flow
Value Material Manager
Statement
Demo Scripts
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Production Planning (Process) Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 64
Production Planning (Process) Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 65
Production Execution (Process) (1 of 2)
Production Activity Control
PF2040 PF1169 OP1776 PF1761
Release Control Create Manage
Schedule Production Production Firm
Activity Orders Planned Orders
• Release production
schedule for labour and • Define Operating levels. • Display FPO’s listing • View FPO ingredient
machine planning. item or formula, desired requirements before
production, quantity, executing the order.
and planned start and
completion dates.
• The Plant Manager • The process of allocating • Releases to • Identify component • Plant personnel
issues Batch Orders to raw material and packaging Production a Batch to shortages. manufacture and
the production floor for material to production. be produced. • Determine availability of record manufacturing
manufacture. substitutes. operations.
• This covers the FPO.
Quality Control
Production Scheduler
Material Manager
Plant Personnel
Quality Manager
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 66
Production Execution (Process) (2 of 2)
• Report Good and bad • Rework product if • Actual labor activities • Store Finished Goods • The Material Manager
Go To 1/2 quantity. necessary. and time are charged to produced from Production completes the production
the batch. Batches into Storage batch.
Areas.
Roles
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 67
Production Execution (Process) Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 68
Production Execution (Process) Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 69
Requisition to Pay (Process)
Supplier Management Requisitions Purchase Orders
PR1005 PR1180 PR1181 PR1182 PR0129
Maintain Manage Select Issue a Authorize
Suppliers Requisitions Suppliers Purchase Purchase
Order Orders
• Accept or reject • Receive materials from • If Material fails • Manage the disposition of
• If required, inspect
materials at the suppliers, either into inspection, impound impounded material.
material before moving to
receiving dock. inventory or into an material.
inventory.
inspection area.
Third Party
LIMS System Roles
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Requisition to Pay (Process) Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 71
Requisition to Pay (Process) Demo Script
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Order to Cash (1 of 2)
Enter and Configure Order ATP Check, Reserve Book Order Plan Shipment
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 73
Order to Cash ( 2 of 2)
OF1071
PF2036 MM1090
Schedule
Check Pick
Go To 1/2 ATP
Sales Order
Material
Ship Date
+ On-hand • Best Warehouse • Move Order
+ Production • Set Ship Date • Line Detailing
+ Receipts • Set Arrival Date
– Demand • Best Date
Auto Auto Auto
Vision Corporation
Order Department
Shipment Department
Customer
Flow
Value Workflow Managed
Statement
Auto
Demo Scripts
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Order to Cash Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 75
Order to Cash Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 76
Procure to Pay – Main Flow
Analysis to Award
PR0131 PR0152 PR0132 PR0134
Analyze Provide Evaluate Evaluate
Sourcing Specification & Award Supplier Contract
Requirements & RFQ Negotiations Performance
Requisition to Pay
PR1180 CM5513 PR1935 PR1010 PR5889 PR1022
Manage Publish Receive Manage Approve Issue
Requisition Order Non Production Supplier Supplier Supplier
Visibility Data Goods & Services Invoices Invoice Payment
• Enter Requisition / • Query PO • Receive item • Create / receive • Approve Invoice • Enter Payment
Generate Demand • Confirm PO Invoice
• Approve requisition • Create ASN
• Release Requisition
Manage Suppliers
Vision Corporation
PR1185
Analyze Warehouse staff or
Quality Requisitioner
Performance
Purchasing staff
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Procure to Pay – Main Flow Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 78
Procure to Pay – Main Flow Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 79
Requisition to Pay - Direct
Manage Requisition
PR1180 PR0128 PR1182
Manage Authorize Issue a
Requisitions Requisitions Purchase
Order
Auto Auto Auto
• Fully automated • Automatic approval • Auto-create and release
• Hands-free generation of purchase order against
requisitions blanket order – no
• Automatic sourcing manual intervention
Vision Corporation
Warehouse staff
Purchasing staff
Accounts Payable
Flow Supplier
Value
Statement
Demo Scripts
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Requisition to Pay - Direct Business Flow Value Statement
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Requisition to Pay - Direct Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 82
Requisition to Pay - Indirect
Vision Corporation
Supervisor
Requisitioner
Flow
Value Purchasing staff
Statement
Accounts Payable
Demo Scripts
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Requisition to Pay - Indirect Business Flow Value Statement
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Requisition to Pay - Indirect Demo Script
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Assets to Disposal
Requisitions Purchase Orders Receiving and Inspection Supplier Invoices
PR1180 PR1182 MM1136 MM1753 PR1010
Manage Issue a Receive Inspect Manage
Requisitions Purchase Material – Goods Supplier
Order Supplier Invoices
• Manage and review • The buyer creates a • Receive materials • Inspect material in the • The AP Clerk receives an
automatically or purchase order for the from suppliers, either inspection area. invoice.
manually created selected supplier. into inventory or into • Reject any materials • The invoice is matched
requisitions for an inspection area. that do not meet against PO.
completeness, product quality plan • The invoice is approved for
approvals, etc. standards payment.
Fixed Asset Management – Create Asset Fixed Asset Management - Use asset
PR1906 FM1102 FM1108 FM1103 AM7518
Transfer Maintain Manage Transfer Execute
Asset Invoices Fixed Fixed Assets Fixed Asset
to FA Dept Asset Inventory Assets Tasks
• The asset is added to • Asset Inventory • Assets can be moved •Enter maintenance
• Any asset related invoices inventory as capital or reports are run and to new locations operation
(invoices coded to the CIP. verified with actual and/or (account) •Notify requestor that
asset clearing account are Inventory. assignments. operation is complete
interfaced to Assets •Charge back costs
department for processing
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Assets to Disposal Business Flow Value Statement
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Assets to Disposal Demo Script
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Treasury and Cash Management
Treasury and Cash Management - Monitor Account Balances Treasury and Cash Management
- Maintain Account Balances
FM1908 FM1905 FM1910 FM0547
FM0565
Record Reconcile Reconcile Review
Bank Invest Long Term
Bank Bank Statements Bank
Cash
Statements Balances to GL to Transactions Balances
• Upload and import • Automatically or • Finalize • Review bank account • Transfer funds to
Bank statements using manually reconcile the reconciliation balances for deficits/ net off deficit and
seeded formats bank statements surplus funds surplus balances
FM0527 FM0559
OF0065 FM1911 FM0559
Perform Review Projected
Enter Manage Cash Review Projected
Investment Cash Position
Order Forecasts Cash Position
Procedures
• i-Store: Large •Check currency •Drill Down to Customer •Confirm exposure is
value sales order position Order • Treasurer sells forward eliminated
placed in JPY • Treasurer checks JPY • Includes a receipt for 100,000,000 JPY • Treasurer checks JPY
position in 3 months 100,000,000 against Euro position in 3 months
time JPY due in 90 days time
Raise Sales Invoice Treasury and Cash Management Treasury/Cash Vision Corporation
- Balance Currencies Mgmt - Confirm
Customer
OF1027 FM0527
FM0559 FM0527
Generate Perform Perform Treasurer
Review Projected
Customer Invoices Investment Investment
Cash Position
from Sales Orders Procedures Procedures
Clerk
• Invoice is raised and •Check currency •Enter a Currency • Treasury Clerk sends
sent in USD instead of position swap, USD against
•Both USD and JPY
confirmation letter for Flow
JPY as planned JPY transaction Value
positions reviewed Statement
Demo Scripts
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Treasury and Cash Management Business Flow Value Statement
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Treasury and Cash Management Demo Script
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Opportunity to Project Mgt. (Project Mgt. Main Flow)
Opportunity to Contract Project Contracting Contract to Project Project to Staffing
PM5794 PM5812 PM5728
SL7172 Sign Define Create
Manage Project Project Staffing
Opportunity Contract Plan Requirement
• Identify & Track project • Manage Bid/Proposal • Initiate Project & Define • Create Staffing
opportunities process Project Plan Requirements
• Forecast Sales • Author Contract • Create Project & Work • Identify available
• Manage & Plan documents and Changes breakdown structure Resources
Accounts • Manage approvals & • Define Charge Controls • Evaluate, Review, Assign
• Track Cost of Sales signatures • Fund & Budget Candidates
• Create project requisitions • Create & Collect weekly • Review, transfer & • Track Progress & issues • Process expenditures
• Manage purchase time and expense reports adjust if necessary • Manage Work schedules • Recognize Revenue
Approvals • Manage Approvals project expenditures • Check Actuals & • Manage Invoice
• Procure and receive items • Track Missing Timecards • Review Accounts Commitments vs. Budgets Approvals
• Manage Commitments • Distribute Costs • Process Adjustments • Monitor Project • Generate Project Invoices
• Manage Payments • Manage Payments Performance Indicators • Monitor Project Collections
PM5839 Roles
PM5873 Third Parties
Review
Close Sales
Project Customer
Project
Performance Delivery
Supplier
• Review deliverables • Analyse costs, revenue, Accounting
Flow • Perform Adjustments profitability, deliverables
Value • Commission Project • Review resource usage
Statement • Archive Project • Analyse Project Key
Documents Performance Indicators (KPIs)
Demo Scripts • Close Project
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Opportunity to Project Mgt. (Project Mgt. Main Flow) Value Statement
• Timecard Management
Modules Licensed
• Expense Management • Oracle Sales Online
• Project Management • Project Opportunity Mgmt**
• Project Contracts
• Project Controlling • Project Costing, Project Billing
• Project Resource Management
Where is the ROI? • Project Tracking & Collaboration**
• Maximized Profitability across the • Project Connect
extended service chain • Oracle iProcurement, iReceivables
• Streamlined global operations, reduced • Oracle Purchasing, Payables,
Operating Costs & Increased Productivity Receivables
• Oracle Time & Labour
• Improved Project Collaboration
• Internet Expense
• Optimised Delivery through efficient • Oracle Discoverer
Resource Deployment and Capacity mgt • Project Intelligence**
• Increased Customer Satisfaction ** still under development
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Opportunity to Project Mgt. (Project Mgt. Main Flow) Demo Script
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 94
Manage Time & Expenses
Roles
Third Parties
Project Member
Customer
Project Manager
Flow
Value Accounting Supplier
Statement
Resource Mgr
Demo Scripts
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Manage Time & Expenses Business Flow Value Statement
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Manage Time & Expenses Demo Script
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Manage Expenditure & Check Status
• Make necessary • Transfer expenditure to • Check the account • The accountant • The project manager
adjustments to the another project if distributions which have processes all the project checks status,
project expenditure necessary automatically been adjustments by analyses costs,
generated distributing cost for profitability, revenue
• Review financial labour, expenses etc. and time usage.
information
Roles
Third Parties
Demo Scripts
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Manage Expenditure & Check Status Value Statement
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Manage Expenditure & Check Status Demo Script
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Billing
• Accountant collects all • The financial analyst • The financial analyst • The financial analyst/ • The financial analyst
project expenditures kicks off procedures for manages draft project project mgr reviews kicks off procedures
• Review expenditures generating Draft revenue invoices process draft revenue and for generating invoices
• Manage cross-charges recognition • Generate Inter- billing information • Bill amounts are
company Invoices & • Adjusts as necessary calculated, invoices
Cross-charges and re-processes are formatted for
• Project Mgr. publishing, posting
approves Draft and funding balances
Invoice are updated.
Roles
• Customer views invoice • Accountant monitors
info, argues on invoices Days Sales Project Member
if needed, enters Outstanding (DSO) and
payment info, etc collections Project Manager
Accounting
Interface
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Billing Business Flow Value Statement
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Billing Demo Script
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Plan to Project Delivery
Project Planning (in your existing project planning system) Interface Project Project Planning
PM5812 PM5809 PM5815 PM5800 PM5818 PM5821
Define Define Develop Import Define Define
Project Project Project Project Project Contract
Plan Schedule Template & WBS Plan Details Funding
• Project Manager or • The Project Manager • The Project Manager • Resource Manager • The team members
Admin enters the defines requirements, searches for available approves the resource enter Timecards,
project budget applies team templates, resources based on the requests Expense Reports,
views candidate lists skill database Supplier Invoices
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Plan to Project Delivery Business Flow Value Statement
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Plan to Project Delivery Demo Script
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Staff to Project Delivery
• Select Template • Apply Team Template • Search Resource Pool • Select Resource and
• Enter basic data for • Confirm Start Date • Select Candidates assign directly to Project
the new project • Nominate Resources as
a Candidate
• Rank Candidates
Project Staffing
PM5749
PM5752 PM5761
Approve
Commit Review
Resource
Resources Utilization
Assignment
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Staff to Project Delivery Business Flow Value Statement
Oracle Business Models: Demo Scenarios Copyright © Oracle Corporation, 2002. All rights reserved. Return 108
Staff to Project Delivery Demo Script
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Project Management Main Flow
Project Planning Define Project Project Project Staffing Time and Labor Supplier Invoices
Budgeting Management
PM5815 PM5821 PM5827 PM5749 HR2108 PR1009
Develop Define Define Approve Enter Manage
Project Contract Project Resource Time Expense
Template & WBS Funding Budget Assignment Reports
• Project manager selects the • Project manager • Project manager • Staff project • Employee enters
• Enter time in the
appropriate project template updates the existing creates the project • Resource Manager appropriate time his/her expense
and defines the work project with budget and requests (supervisor of report via the web.
collection device or
breakdown structure and agreement and approval. resource) approves via the web. • Expense report is
customer information. funding information. resource assignment. routed via the
application to the
Department Manger.
• A project member • Check Commitments • Approvals can be • PO can be • The non–production • The accountant
creates a requisition for • Check Budgets controlled using automatically created goods arrive at the matches invoices from
an item needed for the amount or account from Requisition. requisitioner/receivers suppliers with the
project. code. • PO can be created desk. purchase orders and
manually. manages the payment
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Project Management Main Flow Business Flow Value Statement
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Project Management Main Flow Demo Script
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Budget to Bill
• The Project manager • The financial analyst • Consultants working on • Consultants working on • Consultants purchase
creates the project approves the final the Acme project the Acme project computer supplies to be
budget and submits for budget. submit timecards. submit travel related used on the project.
management approval. • Costs can now be expenses. • Supplier invoice is
collected against the submitted to Accounts
contract project and the Payable.
project is now officially
kicked off.
Roles
Project Manager
Flow
Value Financial Analyst
Statement
Consultant
Demo Scripts
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Budget to Bill Business Flow Value Statement
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Budget to Bill Demo Script
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Budget to Cost Management
• The project manager • The financial analyst • An organization has • Consultants working on • Consultants purchase
creates the project approves the final launched an internal the R&D project submit computer supplies to be
budget and submits for budget. R&D project. travel related expenses. used on the project.
management approval. • Costs can now be • Consultants working on • Supplier invoice is
collected against the the R&D project submit submitted to Accounts
indirect project and the timecards. Payable.
project is now officially
kicked off.
Project Expenditures
PM5852 PM5858 PM5859
Enter Project Process Process Cross
Inventory Project Charges for
Expenditures Allocations Shared Resources
Roles
Project Manager
Financial Analyst
Flow
Value Consultant
Statement
Demo Scripts
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Budget to Cost Management Business Flow Value Statement
Modules Licensed
• Project Costing
• Project Billing
• iTime
• iExpense
Where is the ROI? • optional PO
• Reduce time and expense processing
• Improve business understanding
• Reduce administrative cost
• Increase Project effectivness
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Budget to Cost Management Demo Script
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Budget to Assets
Project Budgeting Project Expenditures
PM5827 PM5830 PM5842 PM5845 PM5854
Define Manage Enter Project Enter Project Enter Project
Project Project Timecard Exp Report Capital Asset
Budget Budget Expenditures Expenditures Expenditures
• The project manager • The financial analyst • The organization is • Consultants working on • The organization
creates the project approves the final building a new call the call center project purchases capital
budget and submits for budget. center. submit travel related equipment to be used on
management approval. • Costs can now be • Consultants working on expenses. the project.
collected against the the call center project • Asset related invoice is
capital project and the submit timecards. submitted to Accounts
project is now officially Payable.
kicked off.
Project Expenditures
Roles
Project Manager
Financial Analyst
Flow
Value Consultant
Statement
Demo Scripts
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Budget to Assets Business Flow Value Statement
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Budget to Assets Demo Script
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Lead to Opportunity Business Flow
Campaign to Lead
Inbound Call to Lead
SL7022 SL7023 SL7192 SL7168
Outbound Call to Lead
Execute Campaign to Direct Mail and Advertising Generate Assign Contact Determine
Execute Campaign to Email Automated Lead Lead Product
Lead Interest
Execute Campaign to Event
A KPI
Execute Campaign to Telesales
Execute Campaign to Web •Review and assign •Capture Lead •Present and
• Use the “Automated
Lead Routing” for all previously generated information as a result determine the product
leads having enough sales leads. of Sales initiatives. with the Lead.
info.
SL7171 SL7173
Assign Monitor
SL0773 SL0776 SL7170
Opportunity to Partner
Qualify Convert Assign Partner Opportunity
YES
and Score Lead To Opportunity KPI Management
Lead Opportunity
KPI Partner • Assign a Partner to •Check all the opportunity
Channel an opportunity that information collected and
•Qualify leads based on •Verify that the lead • Assign an ? has been listed in the sent by the Sales Org and
the criteria set for an has emerged as a real opportunity to one of Partner Channel. manage the opportunity.
"opportunity" that the opportunity, and that the potential actor
company may invest in. the opportunity should and/or channel. NO
be pursued.
MK7124 MK7158
Manage Send
Event Product
Registration Collateral
KPI
SL7172
Manage Opportunity to Order
Opportunity Opportunity to Forecast to Management Rollup
KPI
Enterprise
Outside Roles Roles
Flow • The process of
contacting, updating all the Partner Sales Representative Alliances Manager
Value
Statement opportunity information
Sales Manager Telesales Agent System Automated
collected after this Sales
Demo Scripts contact
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Lead to Opportunity Business Flow Value Statement
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Lead to Opportunity Demo Script
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Opportunity to Forecast to Management Rollup Business Flow
•The process of •The process of •The process of •The process of rolling •The process of
receiving all the modifying and generating verifying the up the Forecasts submitting the
Forecast submitted by the final Aggregate consistency and Forecast to his/her
the Sales Reps, Forecast, Opportunity possibility of the manager for review
(subordinate) and Forecast, and Product management Forecast and consolidation
comparing it with the Family Forecast
Management figures
Enterprise Roles
Flow
Value Sales Representative
Statement
Sales Manager
Demo Scripts
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Opportunity to Forecast to Management Rollup Business Flow Value Statement
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Opportunity to Forecast to Management Rollup Demo Script
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Shopping Cart to Contract Business Flow
SL0790
Customer SL0794
Accepts
No Negotiate Maintain
Pricing Pricing, Contract
& Contract Discounts
terms
&Terms M
SL0793
Approve
Contract Order to Status Inquiry
• Customer
reviews
contract
Flow terms and Enterprise Roles Outside Roles
Value approves.
Statement Contract Manager Customer
Demo Scripts
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Shopping Cart to Contract Business Flow Value Statement
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Shopping Cart to Contract Demo Script
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Service Request to Entitlement Business Flow
Order to Status Inquiry
Opportunity to Order SL7207 CS7036 SL7156
KnowledgeBase Search to Result Log into Receive
Receive
Web Service Request to Escalation Interaction Screen Pop
Forum Posting to Response Service
Center Systems Contact and Script
Install Base Update to Product Return KPI
Email Inquiry to Response
• The process of logging •Receive inbound • Process of receiving
into Teleservice customer call an automated screen
application and •Log into application, pop and Telesales
interaction center work check work queue script from CTI.
queue. •Receive inbound call
or customer service
request
•Receive an
automated screen pop
via CTI
CS7039
CS7042
Enter
Verify Service Entitlement to Resolution
Service
Entitlement
KPI Request
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Service Request to Entitlement Business Flow Value Statement
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Service Request to Entitlement Demo Script
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Author to Sign Sales Contract Business Flow
•Create Contract from Existing •Define quality guidelines •Manage approvals from company •Complete contract terms &
Contract, Template, or Quote for Contract QA signatories conditions
•Add Contract Parties •Run QA check for every •Communicate contract terms
contract & service level objectives.
Enterprise Roles
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Author to Sign Sales Contract Business Flow Value Statement
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Author to Sign Sales Contract Demo Script
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Author to Sign Service Contract Business Flow
OF1037
SL7031 CS0827 SL7166
Enter Apply Review
Define Contract
Service Customer Receipts Contract For
Renewal Triggers
Contracts KPI - Credit Card QA Compliance
SL0793 SL7032
Enterprise Roles
Flow
Value Contract Agent
Statement
Contract Manager
Demo Scripts
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Author to Sign Service Contract Business Flow Value Statement
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Author to Sign Service Contract Demo Script
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Change or Terminate Contract Business Flow
yes
•Obtain Approval
C
o
•Create Contract Version •Run QA check for every agreements, and new
contract effective/expiration dates
SL7033 CS0828
Terminate Notify
Customer Invoice to Cash
Contract Parties of
KPI Customer Change
•Record Termination Reason •Notify sales reps and others of
•Communicate contract terms & important change in customer status
service level objectives or disposition
Flow
Value Enterprise Roles
Statement
Contract Agent
Demo Scripts
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Change or Terminate Contract Business Flow Value Statement
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Change or Terminate Contract Demo Script
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Expiring Contract to Renewal Business Flow
•Define Renewal Rules, Re– •Determine which •Contact the customer •Update the contract with any
Pricing Rules, Billing Rules NO contracts are expiring and regarding the renewal of the product changes, service level
•Select Contracts are eligible for renewal service contract and discuss agreements, and new
•Execute Renewal Rules the contract details. effective/expiration dates
•Auto–Notify Sales Rep
CS7062
Renew
Customer Invoice to Cash
Contract
KPI
•Create and/or update new
contract
•Obtain customer's
authorization.
•Notify Sales Rep
•OR
•Automatically create new Enterprise Roles
contract
Flow
Value •Notify customer Contract Agent
Statement
Contract Manager
Demo Scripts
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Expiring Contract to Renewal Business Flow Value Statement
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Expiring Contract to Renewal Demo Script
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Forecast to Plan Business Flow
PF1967 PF2011 PF2021 PF2028
Design to Release
Customer Collaboration to Consensus Forecast
Collect Generate Achieve Manage
Supplier Collaboration to Supplier Commitment Forecast Sales Consensus Production
Opportunity to Forecast to Management Rollup Data Forecast Forecast Forecast
KPI KPI
• Collect Historical • Generate statistical • Review forecasts on a • Define the parameters
Sales and Shipments forecast based on regular basis and for forecast
Data to use for sales and shipment revise as needed. consumption and
statistical forecasts. history. consume forecast.
• Collect historical suppler • Collect demand data • Calculate for all • Launch Production • Analyze Plan, KPI’s,
performance data from all including forecast locations where items Plan exception messages
relevant sources and confidence levels have maintained and counts prior to
translate into compatible from all relevant safety stock levels. releasing orders from
format. sources. the plan
• Make manual • Run the plan in • Collaborate with • Implement the revised
adjustments to the simulation mode with internal and external constraints based on
plan based on plan revised constraints to parties to agree on the collaboration
review and new model potential solutions revised constraints. results.
information to limitations.
PF2040 PF3001
Enterprise Roles
Release Plan Plan to Schedule
Schedule Non–MRP Requisition to Receipt – Direct
Planner
Material
KPI KPI
Demand Planner
• Release the • Plan non–MRP planned
Flow production schedule materials using Kanban
Value Demand Manager
to work areas and planning, MinMax
Statement procurement. Planning, Reorder point,
cycle counts, etc.. Inventory Planning Manager
Demo Scripts
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Forecast to Plan Business Flow Value Statement
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Forecast to Plan Demo Script
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Design to Release Business Flow
Concept to Profitability
PD0628 PD1096 PD1160 PD1098
Develop Maintain Maintain Maintain
Detailed Item Routings Bills of
Design Master Material
• An Engineer puts together • An Engineer creates • An Engineer • An Engineer creates a
design information an Engineering Item develops the list of components to
detailing the item and it’s for others’ review & processes to be used be used in
characteristics.. evaluation in manufacturing, manufacturing the
including resources. item.
Enterprise Roles
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Design to Release Business Flow Value Statement
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Design to Release Demo Script
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Analyze to Agreement Business Flow
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Analyze to Agreement Business Flow Value Statement
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Analyze to Agreement Demo Script
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Budgets to Approval Business Flow
FM5876
Import
Budgets
• Prepare and record FM5875 • Update/modify budgets. • Consolidate budgets • Approve final budget
budgets by department/ Define & from all departments and communicate to
organization. Generate and companies. all departments and
Budget Allocations • Review total budget. companies.
Enterprise Roles
Financial Analyst
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Budgets to Approval Business Flow Value Statement
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Budgets to Approval Demo Script
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Period End Close to Financial Reports 1/2 Business Flow
Bank Statement to Cash Reconciliation FM1948 FM1808 FM1045
Subledger Journals to Post Perform Perform Perform
Assets to Depreciation WIP Process Mfg Inventory
Intercompany Journals to Post Period Close Period Close Period Close
Budgets to Approval
• Activities required to • Activities required to • Activities required to
close Work–in– close Process Mfg close Inventory and
Process and send and send transactions send transactions to
transactions to GL. to GL. GL.
FM0506 FM0510
FM0507 FM1118 FM1116 FM0494
Define Process Process Revalue
Import Enter
and Generate Reserves, Allocations Balances
Journal Journal
Recurring Reversals & & Periodic Entries
Entries Entries
Journal Entries Suspense JEs
• Journals for allocation • Revalue foreign
• Import Journals from • Enter journals. • Journals for recurring • Reverse prior period
transactions are currency balances to
subledger systems. transactions are accruals, clear
processed. recognize currency
generated. suspense accounts, gain/loss.
and generate
reversing entries.
• Journals are posted in • Reconcile all • Process adjusting • Creates elimination Enterprise Roles
the General Ledger. subledgers to general journal entries after entries within a
ledger. preliminary review of company.
Accountant
balances.
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Period End Close to Financial Reports 2/2 Business Flow
• Posted elimination • Close the accounting • Internal financial • External reports are
entries. period to prevent reports are generated, generated and
changes to final distributed and distributed.
balances. reviewed.
Enterprise Roles
Flow Accountant
Value
Statement
Accounting Manager
Demo Scripts
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Period End Close to Financial Reports Business Flow Value Statement
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Period End Close to Financial Reports Demo Script
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Proposal to Project Contract Business Flow
PM5797
Maintain
Project Plan to Project Budget
Enterprise Roles
Contract
Sales Representative
• Update contract based
on change requests Legal Council
from customer.
Outside Roles Contract Agent
Flow
Value Sales Manager
Customer
Statement
Demo Scripts
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Proposal to Project Contract Business Flow Value Statement
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Proposal to Project Contract Demo Script
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Plan to Project Budget Business Flow
PM5803 PM5806 PM5809 PM5812
Define Define Define Define
Proposal to Project Contract Project Project Project Project
Charter Scope Schedule Plan
M M
• An organization • Project manager • Project manager • Project manager
defines their policies, creates a scope creates the project creates the work plan
procedures and statement for the schedule, defines for the project.
requirements for all project. milestones and
types of projects. resource requirements.
PM5800
YES Import
Import Project
Plan? Project
Plan
PM5818 PM5819 PM5821
• Project manager Define Define Define
NO imports project work Project Project Contract
plan from external Details Charge Control Funding
system. M
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Plan to Project Budget Business Flow Value Statement
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Plan to Project Budget Demo Script
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Change to Assign
Business Flow Resources
Project to Staffing
PM5752
Commit Project Execution to Invoice / Asset
Resources Utilization to Forecast
Staffing Manager
Employee
Flow
Value Resource Manager
Statement
Demo Scripts
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Project to Staffing Business Flow Value Statement
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Project to Staffing Demo Script
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Project Execution to Invoice / Asset Business Flow
PM5857 HR2122 PM5848
Project to Staffing Process Adjust Time Manage
Time Collection to Payroll Processing Project After Project
Expense Report to Invoice Expenditures Transfer Commitments
• Consultants purchase • Project manager issues • Project manager • Project manager • Project manager
computer supplies to be material out of processes charges distributes adjusts expenditure
used on the project. inventory to be used on from consultants in administrative overhead items prior to revenue
• Supplier invoice is the project. other organizations. allocation charges. recognition.
submitted to Payable.
PM5860 PM5864
Generate YES Manage
Capital
Financial Project ? Project
Transactions Assets
Enterprise Roles
• Create and assign
• Financial Analyst creates Project Manager
NO project assets.
financial transactions for
• Generate asset lines to
all projects.
interface to Assets. Financial Analyst
Flow
Value
Statement Analysis to Project Closure Project Member
Demo Scripts
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Project Execution to Invoice / Asset Business Flow Value Statement
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Project Execution to Invoice / Asset Demo Script
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Analysis to Project Closure Business Flow
Flow
Value Enterprise Roles
Statement
Project Manager
Demo Scripts
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Analysis to Project Closure Business Flow Value Statement
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Analysis to Project Closure Demo Script
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Insight to Campaign Plan (Page 1 of 2) Business Flow
• Determine which • Determine target • Define the program: • Define the campaign: • Create lists of target
medium or channels segments based on products, target audience, products, segments, customers/prospects based
for campaign results of Perform schedule, communications schedule, communications on specific marketing activity
Analytics plan, channels, required plan, channels, required objective, past results, and on
collateral, responsibilities collateral, responsibilities Analytics to Insight
and resources, metrics, and resources, metrics,
offers, campaigns and offers.
events.
Enterprise
Roles
Marketing Manager
VP of Marketing
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Insight to Campaign Plan (Page 2 of 2) Business Flow
• Manage changes to • Define metrics by which • Process of defining, • Defining the • Defining offers and
budget and revenue campaign results will be developing and business rules for up promotions which
and expense allocations measured delivering marketing sell and cross sell apply to products
to budget. and sales collateral. products that may based on marketing
promoted with offer tactics.
Enterprise Roles
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Insight to Campaign Plan Business Flow Value Statement
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Insight to Campaign Plan Demo Script
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Execute Campaign to Telesales Business Flow
MK7155 MK0737
Load Measure Inbound Call to Lead
Leads Marketing Concept to Profitability
Activity Results
KPI
• Process of loading qualified • Process of collecting,
leads and customer records reporting and analyzing
from previous phases of marketing activity results
current campaign or
previous campaigns
Enterprise Roles
Flow
Value
Statement Marketing Manager
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Execute Campaign to Telesales Business Flow Value Statement
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Execute Campaign to Telesales Demo Script
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Execute Campaign to Web Business Flow
• Create content to be • Generate previously •Define the placement • Create placement for
placed on Web created list in order to for the Web Content the Web Content
execute a telesales created created
campaign
MK7012 MK0737
Concept to Profitability
Execute Measure Registration to User Access
Campaign Marketing Catalogue to Assembled Content
Activity Results Web Prospect to Shopping Cart
KPI
Enterprise Roles
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Execute Campaign to Web Business Flow Value Statement
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Execute Campaign to Web Demo Script
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Execute Campaign to Email Business Flow
•Set conditions for • Create email content • Generate previously • Create and Execute
initiating the email and define created list in order to the mail merge to
campaign preferences execute a email prepare emails for
campaign sending
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Execute Campaign to Email Business Flow Value Statement
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Execute Campaign to Email Demo Script
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Execute Campaign to Event Business Flow
Enterprise Roles
Flow
Value Marketing Manager
Statement
Demo Scripts Marketing Representative
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Execute Campaign to Event Business Flow Value Statement
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Execute Campaign to Event Demo Script
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Service Entitlement to Resolution Business Flow
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Service Entitlement to Resolution Business Flow Value Statement
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Service Entitlement to Resolution Demo Script
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Asset to Maintenance Plan Business Flow
Maintenance Planner
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Asset to Maintenance Plan Business Flow Value Statement
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Asset to Maintenance Plan Demo Script
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Requirement to Asset Business Flow
AM7500 YES
Determine Concept to Release
Capital Plan to Project Budget
Asset Project? AM7501
Requirements Assets to Depreciation
KPI Create
Asset
• Asset can be
production or plant NO
equipment, property, • Receive, create,
capital equipment, or Requisition to Receipt-Indirect and/or instantiate
capital program. Assets to Depreciation the asset, including
identification of
ownership and
costs.
AM7502 AM7503
Identify Identify
Asset to Maintenance Plan
Asset Maintenance
Attributes Strategy
• Add attributes and • Determine
associations such maintenance and
as Fixed Asset, spares strategy.
Production Asset, • Confirm resource
etc. levels, training
• Add asset to programs and
hierarchy budget
• Add attributes such management. Enterprise
as schedules, Roles
meters, etc. Product Manager
Facilities Manager
Employee
Maintenance Manager
Flow
Value Maintenance Supervisor
Statement
Demo Scripts
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Requirement to Asset Business Flow Value Statement
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Requirement to Asset Demo Script
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Maintenance Plan to Schedule Business Flow
Schedule to Maintain
Signal to Replenishment
Assess to Progress
Strategic Staffing to Hire
Payroll to Payment
Plan to Project Budget
Enterprise
Roles
Maintenance Planner
Flow
Value Maintenance Supervisor
Statement
Demo Scripts
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Maintenance Plan to Schedule Business Flow Value Statement
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Maintenance Plan to Schedule Demo Script
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Schedule to Maintain Business Flow
HR1318
Manage
Time and
Attendance
• Record actuals for
payroll connectivity.
AM7519
Enterprise
Manage Roles
Maintenance
Work Order Maintenance Employee
• Manage the operation and
Maintenance Manager
work order completions.
• Record time spent, meter
readings, inspection data Maintenance Planner
• Handover uncompleted tasks
Flow Maintenance Supervisor
Value
Statement Quality Manager
Demo Scripts
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Schedule to Maintain Business Flow Value Statement
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Schedule to Maintain Demo Script
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Maintain to Improvement Business Flow
AM7523
AM7521 AM7522
AM7520 Develop
Review Review
Schedule to Maintain Manage Maintenance Enhanced Schedule to Maintain
Business Asset
Records Maintenance
Records Performance
KPI Strategy
• Record the time • Review the • Determine asset • Develop business
taken, materials production outputs, performance and process
used, meter sales results, history, RCM/Trend improvement
readings, service requests, analysis, predictive around areas such
inspection data, tenancy records, analysis, KPI’s, as PM tasks, stock
and project etc.. etc.. levels, training
performance. plans, etc..
Enterprise Roles
Director of Manufacturing
Maintenance Planner
Production Supervisor
Maintenance Manager
Financial Analyst
Inventory Control
Manager
Maintenance Supervisor
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Maintain to Improvement Business Flow Value Statement
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Maintain to Improvement Demo Script
Maintain to Improvement
Which demo scripts map to this flow?
Maintain to Improvement
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Subcontract to Pay Business Flow
Enterprise
External Roles Roles
Maintenance Planner
Maintenance Supervisor
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Subcontract to Pay Business Flow Value Statement
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Subcontract to Pay Demo Script
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Strategy to Change Business Flow
Influencing Factors Prepare the Changes
HR0221
HR0189 HR0249 HR0223
Define Identify
Develop Manage Optimize
Organizational Resources
Staffing Strategy External Events Organization
Competence Reqt
• (De) Mergers • Union • Jobs • Competence framework • see Hire to Retire Flow
• Acquisitions • Legislation • Positions •Requirements
• Layoffs • Market Forces • Reporting Relationships
• Policy Change • Organization Hierarchies
• Budget
• Periodic Review
HR1259 HR1232
Manage Recruit Manage
Organizational to hire Worker
Events Termination
• Deploy • See Recruit to hire • Terminate reason
• Promote flow • End Benefits
• See Employment
life cycle flow
Vision Corporation
HR Specialist HR Director
HR Administrator Employee
Flow
Value Line Manager
Statement
Demo Scripts
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Strategy to Change Business Flow Value Statement
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Strategy to Change Demo Script
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Recruit to Hire Business Flow
Staffing Strategy Recruitment Campaign
HR0191 HR1248
HR1310 HR1221 HR1222
Determine Define
Administer Initial Job Publicize
Staffing Recruitment
HR Budgets Requisition Openings
Requirement Strategy
• Organizational Changes • Identify funding • Establish Vacancies • Website • Create Vacancies
• Leavers • Identify headcount •Create Jobs/positions • Job Boards • Assign Salary
• Plan Staffing • Assign competencies • Agencies • Assign Benefits
• Obtain Approvals • Adverts • Post Vacancies
• Job Fairs
Line Manager
Employee
HR1250
HR0197 HR1225 HR0192
Evaluate Payroll Clerk
Manage Offer Establish New Manage
Recruitment
Process Worker New Worker
Activity
Payroll Manager
• Offer letter • Measure effectiveness
• Acceptance • Terms and conditions • Employment
•x lifecycle
Flow • Document Generation
Value • 3rd party notifications
Statement
Demo Scripts
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Recruit to Hire Business Flow Value Statement
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Recruit to Hire Demo Script
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Hire to Retire Business Flow
Change in Circumstances
HR0207 HR1311 HR1259 HR0249
Administer Manage Manage Manage
Life Event Employee Organisation External
Changes Performance Events Events
HR Administrator
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Hire to Retire Business Flow Value Statement
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Hire to Retire Demo Script
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Compensate to Compete 1 of 2 Business Flow
Process Benefits
HR0209
HR1223 HR1321
Manage Maintain Employee Administer 3rd Party
Leaves and Payroll Data Vendor Relationships
Absences
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Compensate to Compete (2 of 2) Business Flow
Commence Employment
Define Compensation Planning Administer Employment
HR1270 HR0201
HR1225 HR1321
Perform Perform
Return to Page 1 Establish New Administer 3rd Party
Compensation Compensation
Worker Vendor Relationships
Surveys Planning
• External survey • Benefits • Benefits Enrolment • Insurance providers
• HR Intelligence •Cars, Health • Salary/rate allocation •Stocks providers
• Market Positioning •Regular • Commission plan • Others
•Salary,Rates
•Irregular
•Bonus, stock
HR3241
Manage Total
Compensation
Compensation Events
• Payroll
HR0207 HR0204 • Bureau
Administer Maintain •Time sheets
Life Event Benefits
Changes Plan
HR Administrator
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Compensate to Compete Business Flow Value Statement
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Compensate to Compete Demo Script
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Administer to Pay Business Flow
Capture Compensation Changes Capture Payroll Changes Collect Temporary Data
HR1223 HR0089 HR1223 HR0088
Maintain Manage Maintain Manage Employee HR2108 SL0789
Employee Payroll Compensation Employee Legislative Payroll Enter Calculate
Data Awards Payroll Data Data Time Commission
• Self Service • Self Service • New Starter •Country Specific • Self Service • Sales Plans
• Name, Address • Salary Awards • Indicative Data •Legislative Data • Clocks • Commission plans
• Bank Details • Bonus Distribution • Additional Earnings •Flags and Indicators • Timekeeper
• Benefit Elections • Stock Options • Additional Deductions •Rates and Bands • Bulk entry
•EDI
Vision Corporation
Disburse Pay Post Costs
HR Specialist
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Administer to Pay Business Flow Value Statement
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Administer to Pay Demo Script
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Assign to Schedule Business Flow
Vision Corporation
Accounting
PM5869
• Overtime Trend •Rostering •Gross up •Billing Flow
•Costs of Scheduled •Reconciliation events •Taxation •Costing Manage
Value
Unscheduled •Time Calculations •Payments •Utilisation Project Statement
absence •Update time balances Invoices
Demo Scripts
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Assign to Schedule Business Flow Value Statement
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Assign to Schedule Demo Script
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Demand to Build – Discrete Business Flow
Master Scheduling Manufacturing Scheduling
PF0006 PF1153 PF1757 PF1154 PF1161 OP1164
Review Generate Manage Generate Release Schedule
Orders MPS Production MRP Production Shop
Plan Schedule Floor
•Total demand is brought together into a Master Plan *Manufacturing Scheduling • Analyze Shop Floor
•Plan details where product will be assigned gives graphical results * Run MRP Schedule
•Schedules will be forwarded to various facilities *Mobile Manufacturing
*Quick and accurate • Adjust Shop Floor
•Suppliers will receive PO’s with delivery schedule *Forms
*Review the entire manufacturing Schedule
*Scheduling Workbench
operation • Simulate Shop Floor
Plan
• Implement Revised Shop
Floor Plan
Manufacturing Execution
OP0679 OP0685 OP1210
Issue Work Issue Execute &
Outside
Order for Material to Record Operations
Manufacture Work Orders Operations Activity Req’d?
• The Plant Manager issues • Pick material and • Plant personnel manufacture/
Work Orders to shop floor issue to work order assemble, and record
for manufacture for assembly manufacturing operations
• Review constrained plan • Request Kanban replenishments
*Enter Quality Data • Plant personnel complete • Move completed Shop Floor Manager
*Change Capacity and record discrete job assemblies to stock *Import Quality Data
*Change Promise Date work orders. for future use *Approve Schedule Changes Inventory Control Manager
• Record lot, serial *Review changes in capacity
Flow information
Document Control Clerk
Value
Statement Quality Manager
Demo Scripts
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Demand to Build – Discrete Business Flow Value Statement
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Demand to Build – Discrete Demo Script
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Production Planning - Discrete Business Flow
• The Planner defines • The Planner modifies • The Planner • The Planner releases • Consume forecast with • Review Mfg’s ability
forecast method by item the forecast as coordinates review & the forecast & sales orders. to meet forecast
and generates forecasts. required based on approval by communicates it to production
input from various appropriate parties. appropriate Company requirements thru
Company sources parties. use of RCCP
(Sales, Mfg., …) capabilities.
• Revise MPS as • Run MRP to identify • Publish the MPS to • Calculate Resource • Review detailed
required to meet adequacy of the shop floor and Requirements for the resource utilization
Customer Order inventory, purchase purchasing entire production plan.
requirements. requirements. departments. plan. • Adjust resources and
production plan.
Vision Corporation
Demand Planner
Production Planner
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Production Planning - Discrete Business Flow Value Statement
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Production Planning - Discrete Demo Script
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Requisition to Pay - Discrete Business Flow
Supplier Management Requisitions Purchase Orders Roles
Purchase Agent
Purchase Manager
• Enter and Manage • The buyer creates a
Supplier Information • Manage and review • Select Suppliers for purchase order for the
automatically or manually requisitions selected supplier.
created requisitions for Receiving Clerk
completeness, approvals,
etc.
Accounts Payable Clerk
Payables Manager
Approvals Receiving and Inspection
Requisitioner
Inventory Clerk
Inspector
• The purchase manager • Accept or reject materials • Receive materials from • If required, inspect
approves the purchase order. at the receiving dock. suppliers, either into material before moving to
• The purchase order is sent to inventory or into an inventory.
the supplier. inspection area.
Flow
Value
Statement
Demo Scripts
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Requisition to Pay - Discrete Business Flow Value Statement
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Requisition to Pay - Discrete Demo Script
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Problem to Prevention Business Flow
Work Resource
• Location, Asset ID • Work Order Types, Owners, • Task level
• Owner Action/Activity Locations, BOMs, Standards, planning
• Current Work Alert Copies, Asset, Components • Dependent Steps Management
• Condition Based Alert • PMs
• Pre-plans AUTO = Workflow Managed
• Individuals, Teams • Assigned Owner • Asset Schedule/Availability • Cost History • Design Capacity
• Crew, Craft & Skill • Capacity Performance • Work History • Actual performance
Flow Search/Selection • Work Impact on Production • Event Tracking • RCM Analysis
Value • Duration • Future Work • Movement Tracking • Predictive maintenance
Statement • Contractors • Budget Impact
Demo Scripts
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Problem to Prevention Business Flow Value Statement
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Problem to Prevention Demo Script
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Property Creation to Lease Operation Business Flow
RE2219 PR1022
FM1118 FM1940
Calculate Issue
Enter Generate
Landlord Supplier
Journals Internal Reports
payments Payments
•Prepare payments Transfer to AP •Accounting for •Validate employee cost
•Use lease events •Generate payment lease expenses allocation
•Planned payments and payments •Validate rent expense
can be rejected
Lease Administration
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Property Creation to Lease Operation Business Flow Value Statement
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Property Creation to Lease Operation Demo Script
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Demand To Build - Process Business Flow
P/MPS P/MRP Production Execution
PF0006 PF1771 PF1757 PF1764 PF1763 OP1778
Review Generate Manage Generate Release Production Schedule
Orders MPS Production Plan MRP Schedule Shop Floor
•Total demand is brought together into a Master Plan *MRP Schedules will provide material call off
*Mobile Productiuon
•Plan details where product will be assigned as production batches
*Forms
•Schedules will be forwarded to various facilities *Quick and accurate
*Production Workbench
•Suppliers will receive PO’s with delivery schedule *Review the entire manufacturing operation
• Create samples to be • Manage products • Enter results against • Return to the storage • If POC is used, • Certify and close a
tested by the Quality which have a sample and its area materials which record all resources production order.
Department. successfully passed specifications. have not been used used (machine + • Reference variance
the Quality tests and during the process. labor) during calculations to MAC (say
Flow report the test production. what the close
Value results. represents).
Statement
Demo Scripts
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Demand To Build - Process Business Flow Value Statement
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Demand To Build - Process Demo Script
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