Exploring

Five Key Factors of

Leadership
 Objectives
 Understand the differences between leadership
and management
 Describe the five practices of exemplary
leadership
 Identify effective leadership behaviors in a
case study
 Develop a plan to improve in one of the five
practices
 Management Leadership
(Vital) (Vital)
Doing things right Doing the right things
Efficiency Effectiveness
Speed Direction
Bottom line Top line
Methods Purposes
Practices Principles
____% of your time On the system
____% of your time
 “Most organizations”
and communities “are
overmanaged and underled.”

Stephen R. Covey
 Exercise 1:
 Name the following
 Five Wealthiest People in the World
 Last Six Time Magazine People of the Year
 Five Recent Nobel or Pulitzer Prize Winners
 Last Five Best Picture, Best Actor, or Best
Actress Academy Award Winners
 Exercise 2:
 Name the following:
 Five Teachers of Coaches that helped you
through school
 Six Friends that helped you through difficult
times.
 Five People that taught you something
worthwhile.
 Five People that made you feel appreciated
 Gallup Leadership Research
 More than 10,000 responders
 2005-2006
 Identify the leader that has the most positive
influence in your daily life.
 More than 85% selected someone described
as a friend, family member, co-worker,
teacher, current manager/supervisor
 75% named someone they had known for
more than six years.
Leadership is about
Relationships!
Leadership Defined
The skill of influencing
people to work
enthusiastically toward goals
identified as being for the
common good.
Leadership Imperative
Great Leadership

Engagement

Results
 Engaged Employees
 30% of the U.S. Workforce
(Community Members)
 Traits:
 Builders
 Develop productive relationships
 Perform at consistently high levels
 Drive Innovation
 Move Organizations Forward
 Produce More
 Actively Disengaged
 54% Not Engaged

 16% of the U.S. Workforce Actively

Disengaged
 Disengaged Traits:
 CAVE Dwellers
 Act out Unhappiness
 Cost Economy $254 to $363 billion per year in lost
productivity
 Leadership is
Everyone’s Business
 Leadership development
is really self-development
 Kouzes and Posner:
Five Practices
of Exemplary Leadership
 Model the Way
 Inspire a Shared Vision
 Challenge the Process
 Enable Others to Act
 Encourage the Heart
 Model the Way

 Clarify Your Personal Values

 Set the Example
 DWYSYWD -- Test
(Do What You Say You Will Do)
 Personal Commitment

Clarity of Organizational Values

High 4.87 6.26

4.90 6.12
Low

Low High
Clarity of Personal Values

The Leadership Challenge® Workshop Facilitator‘s Guide, Third Ed., Rev. Copyright © 2006 by James M. Kouzes and Barry Z.
Posner. Reproduced by permission of Pfeiffer, an Imprint of Wiley. www.pfeiffer.com
 Inspire a Shared Vision

 Envision the future

 Enlist others in a common vision

 Challenge the Process

 Search for opportunities

 Experiment and take risks – Learn from

mistakes
 Enable Others to Act
 Foster Collaboration

 Strengthen others by sharing power

 The Organizational Focus

100%
2%
80% Engaged
29% 45%
57% 61%
60%

40% 55% Not Engaged

33%

20% 40% 38%

Actively
16% 22% Disengaged
1%
0%
2004 PollIgnoredWeakness Strengths

21
Copyright © 2004 The Gallup Organization, Princeton, NJ. All rights reserved.
Hershey and Blanchard’s Situational 15.6

Leadership Model
High
High High Task
Relationship and
and High
RELATIONSHIP Low Task Relationship

S3 S2
ORIENTED

S4 S1

Low High Task

Relationship and
and Low
Low Task Relationship
Low
Low High
TASK ORIENTED LEADERSHIP

Immature
Mature

High Moderate Low

R4 R3 R2 R1

Follower Readiness
 Encourage the Heart
 Recognize contributions

 Celebrate the values and victories

Movie Clip
and
Discussion
How We Learn

Other people
Trial and 20%
error
experience
60%

Course work
and self-
study
20%
 Personal
Extended Learning Opportunity
 List three things you will do to improve your
leadership skills.

1. ____________________________________
2. ____________________________________
3. ____________________________________
 Books of Interest
 Better Together, Putnam, R., Feldstein L. and
Cohen, D.
 Bowling Alone, Putnam, R.
 The Leadership Challenge, Kouzes and Posner
 Leader’s Compass – Dennis Haley and Ed Ruggero
 The 8th Habit, Steven Covey
 The Servant, James Hunter
 The Secret, Mark Miller and Ken Blanchard
 Save the Dates:
October 13-16, 2009
-www.blueridgeleadership.com-
 References
 Kouzes, J. M. & Posner, B. Z.
The Leadership Challenge (3rd ed.).
San Francisco, CA; John Wiley & Sons,
Inc., 2002.