The Enabling Role of Information: Technology For Business Performance Management

BY:-
SHIMPY CHHABRA(09609111)
JATIN SETHI(09609198)
KISHAN KUMAR(09609199)
MICS
MBA(09-11)
TRIMESTER-IV
The Enabling Role of Information Technology for
07-08-2010 Business Performance Management. 1
By-Florian Melchert & Robert Winter
Challenges before organizations
• Challenging market conditions
• High churn rates
• Strong Competitors
Traditional management approaches

• Financial figures
• Centralized analytical planning methods
• LIMITATIONS
- Focus on internal aspect of Co.
- Limited transparency
- Late availability of performance related information
• TO OVERCOME
• - Consider performance as multi dimensional phenomenon
• - Combine both financial and non-financial aspects

Business Performance Management. By-Florian
07-08-2010 Melchert & Robert Winter 2
PERFORMANCE
- Valued contribution to reach goals of an organization.
PERFORMANCE MANAGEMENT
- Aims at systematic generation and control of an organization’s
performance. Involves 4 major activities:--
-- Performance Planning
-- Taking action to control performance
-- Performance Measurement
-- Performance Rewarding
PERFORMANCE REQUIREMENT
-- Co.’s strategy
-- Vision
-- Stakeholders

Strategy Change
Modification of business process

& Supporting IS
Innovation on IS
Adjustment of Company’s Strategy

Congruence of Business process modelling
and Enterprise Application Integration.
High performance engine that help form

processes that meet your business goals.
It is convergence of business process modeling

and enterprice application intergration.
It is the blue print of a workflow that co-

ordinates activites,resources and data according
to underlying business processes.
Help in building the application integration

scenario.
Congruence of Business Intelligence and
Enterprise Application Integration.
Aims at shortening the period of time between

occurrence of the business event and the time
the action is carried out.
Action Time.
- Data Latency
- Analysis latency
- Decision latency

Congruence of Business Intelligence
and Business Process Modelling.
Main aim is to control the execution of

business process with data collected
during process execution.
Two mechanism
- For measuring process performance.
- Translation of process analysis result
into recommendations.

The business engineering approach proposes three phases to
transform an organization based on certain innovations which have
been identified as having enabling potential for new or improved
business solutions:
(1)(re-)formulation of appropriate business strategies (if applicable /

necessary)
(2) (re-)design of appropriate business processes and appropriate

organizational structures and finally
(3) (re-)development or (re-)adaptation of information systems

according to the business specifications.
• Business processes
- cover all activities resulting in a result or benefit for
external customers.
• Support processes
- enable an effective and efficient execution of business
processes.
- incorporate operating an adequate infrastructure and
offering internal services.
• Management processes
- cover all activities for designing, steering, controlling
and enhancing the Organization.
Management processes apply to business processes as well as to

support processes.

•Monitoring
•Forecasting
•Planning and Budgeting
•Activity Design
•Communication of Measures

•Information logistic processes (ILP)
• Processes for problem solving and decision making (PDP)
• Processes for collaboration and communication support (CCP)

BPM and IT enabling do not focus on normative
orientation.
Meeting business requirements for an integrated, flexible

business performance management.
Service orientation, integration middleware, standards for

process specification and execution, as well as reference
models for metrics and standardized process repositories.
Foundation for a better alignment of strategic decision

making and operational business process management.
Foundation for the effective implementation of innovations.


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BY:-

Traditional management approaches

• - Combine both financial and non-financial aspects

The Enabling Role of Information Technology for

The Enabling Role of Information Technology for

Modification of business process

Adjustment of Company’s Strategy

The Enabling Role of Information Technology for

High performance engine that help form

It is convergence of business process modeling

It is the blue print of a workflow that co-

Help in building the application integration

Aims at shortening the period of time between

The Enabling Role of Information Technology for

Main aim is to control the execution of

The Enabling Role of Information Technology for

(1)(re-)formulation of appropriate business strategies (if applicable /

(2) (re-)design of appropriate business processes and appropriate

(3) (re-)development or (re-)adaptation of information systems

Management processes apply to business processes as well as to

The Enabling Role of Information Technology for

The Enabling Role of Information Technology for

The Enabling Role of Information Technology for

Meeting business requirements for an integrated, flexible

Service orientation, integration middleware, standards for

Foundation for a better alignment of strategic decision

Foundation for the effective implementation of innovations.

The Enabling Role of Information Technology for

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