CHARACTER

Amity School of Business

IN THE
WORKPLACE

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 STORYTIME Amity School of Business

Accept the Deal

Thank you but “No”

Refuse and express

irritation at dishonesty
Refuse, express irritation
& report to insurance
company
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WHAT IS ETHICS? Amity School of Business

o Standards of duty and virtue that

indicate how we should behave.
o Ethics is about right and wrong
and how an honorable person should
behave.
o Ethics is about being a good
person.
o Is vs. Ought
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It’s not the same asAmity School of Business

values.
Ethics is what you do when no
one else is watching.

Imagine you were invisible and

were able to do anything
without consequences or
repercussions.
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 WHY BE ETHICAL? Amity School of Business

• It’s just good business

• It’s the smart thing to do

CARING TRUSTWORTHINESS

RESPONSIBILITY RESPECT

CITIZENSHIP FAIRNESS

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 Amity School of Business
Aspen Declaration
In 1992 an eminent and diverse group
of educators, youth leaders, and
ethicists from 30 segments of our
nation issued the Aspen Declaration, a
document asserting the primacy of six
core ethical values that “transcend
cultural, religious and socioeconomic
differences.”

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The Six Pillars of Character
Amity School of Business

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 OUR WORKPLACE Amity School of Business

CHARACTER

SYSTEM
SKILLS

We can always set the ethical bar higher!! 8

 TRUSTWORTHY Amity School of Business

• INTEGRITY
• HONESTY
• PROMISE-KEEPING
• LOYALTY

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 RESPECT Amity School of Business

• IT IS OUR DUTY TO TREAT

EVERYONE WITH RESPECT
• Courtesy
• Politeness
• Dignity
• Value the differences they bring into our
workplace
• Tolerance (This can be hard)
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 RESPONSIBILITY Amity School of Business

• Don’t make excuses

• Accept responsibility for decisions
• Fulfill all obligations
• DO NOT over-promise

“Life is full of choices—what you do and

don’t do matters”
“Choosing not to choose is a choice.”

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 FAIRNESS Amity School of Business

• Listen
• Make decisions based on careful and
appropriate consideration

Who do we let go?

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 CARING Amity School of Business

• Compassion and concern for others

• Kindness and consideration
• Mercy and forgiveness
• Empathy
• Gratitude and Expressed Thanks

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 CITIZENSHIP Amity School of Business

• Play by the rules

• Respect authority
• Do your share
• Within the workplace keep proper records
• Follow office procedures
• Be a good office neighbor and pursue the
common good

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 Taking it to work.
Amity School of Business

What Can the

Business Community
Do?

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 Amity School of Business
Expect all employees to
maintain these ethics
• Trustworthiness
• Respect
• Responsibility
• Fairness
• Caring
• Citizenship

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 Trustworthiness Amity School of Business

• Try to be honest and ethical in all

business dealings.
• Never reveal proprietary
information.
• Do not tolerate lying, stealing or
deception.

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 Respect Amity School of Business

• Treat everyone with courtesy,

politeness and dignity, valuing
individual and cultural differences in
our workplace and among those we
serve.
• Listen to and communicate openly
with each other and with the
customers in order to build mutual
respect and long-term working
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relationships.
 Responsibility Amity School of Business

• Do not make excuses.

• Accept responsibility for our
workplace decisions.
• Fulfill all obligations.
• Do not over-promise our
customers.

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 Amity School of Business

Fairness
• Listen intently to the concerns of
the customers, employees and
vendors.
• Listen to the employees and
make decisions that affect them
only after careful and appropriate
consideration.
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 Caring Amity School of Business

• Truly care about each and

every customer, employee and
vendor.
• Commit to build long-lasting
relationships to mutual benefit.

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 Citizenship Amity School of Business

• Play by the rules.

• Keep proper records and follow
financial reporting procedures.
• Follow all laws and regulations
… to the tee.

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 Amity School of Business
Listen for the bells
warning you of an
ethical issue.

How will your decision look in the

light? Could a reasonable fair-
minded person conclude you acted
improperly?
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 Identify the Problems Amity School of Business

Fill the gaps!

Close gaps deliberately!

GAP
Most of us overestimate
The cost of doing the right
Thing---and underestimate theGAP GAP
Cost of failing to do so.

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