Professional Documents
Culture Documents
Alok Kumar
Baburam
Deval Negi
Gargi Pathak
Poonam
Kumari
Vasudha Pant
Company History
• The START
– 1887, John W. Nordstrom moved from Sweden to New York.
• Growing Reputation
– Company grew to become largest shoe chain in US.
• Nordstrom Today
– Created fashion departments that fit individuals' lifestyles.
Robert E. Campbell
Peter E. Nordstrom
Treasurer and Vice President, Investor Relations
Director, Executive Vice
President and President, James A. Howell
Merchandising
James F. Nordstrom, Jr., 37 Vice President, Finance
Blake W.
Nordstrom Executive Vice President and
Kevin T. Knight,
President, Nordstrom Direct
Director,
Executive Vice President; Chairman and Chief
President
Executive Officer of Nordstrom fsb, President of
Nordstrom Credit, Inc.
Independen Michael G. Koppel,
t Directors
Executive Vice President and Chief Financial Officer
Phyllis J. Campbell
Margaret Myers
Executive Vice President and General Merchandise Manager, Accessories and Women's Specialized
Divisions
Robert B. Sari
Loretta Soffe
Executive Vice President and General Merchandise Manager, Women's Apparel Division
Delena M. Sunday
Mark J. Tritton
David M. Witman
Executive Vice President and General Merchandise Manager, Menswear and Kidswear Divisions
Ken Worzel
– Shoes
– Gender – Male/Female
– Likes brands
– Time starved
– Love socializing
– Focus on self
Annual Report
• Scorecard
Dollars in millions except per share amounts
• Books
– Way to Customer service excellence by Robert Spector and Patrick McCarthy.
Thank you….