CASE STUDIES

TYPES OF CASES
 Cases with questions and
 Cases without questions
SOLVING CASES
WITH QUESTIONS
Sample Case
SOLVING CASES
WITH QUESTIONS
Steps

1) Case in Brief
 Give the essence of each paragraph briefly.

2) Key People and their Roles

 Mention the important people and their role as discussed in the given case.
 Discuss how they affect the given case.

3) Application of SWOT Analysis

• Apply the SWOT tool to analyze the given case

4) Answer the Questions

 Here, give the answers to each questions by numbering them in order.
 Unlike in comprehension tests, the answers to the questions can't be found in the case directly.
 You need to apply logic, intuition and imagination to answer the questions.
 Most of the questions require you to just apply the topics discussed in the classrooms.
 You may just need to identify which topic the question is related to, how to apply that topic to the present
case to answer the given question.
SOLVING CASES
WITH QUESTIONS
SWOT Analysis

Strengths:
1. Strengths are the positive points or merits of the firm itself. They are always within the
firm.
2. For example, firm having long and successful history
3. Firm having morale & committed people
4. Firm having good communication systems
5. Firm having people with good leadership and interpersonal skills etc.
6. Any other point about the firm or the prevailing conditions mentioned in the case,
that looks good for the firm or its people.
SOLVING CASES
WITH QUESTIONS
SWOT Analysis

Weaknesses
1. Weaknesses are the negative points or demerits/drawbacks of the firm itself. They are
also always within the firm.
2. Any of the above that lacks in the firm or in the present case.
3. Otherwise, any other points about the firm or the prevailing conditions mentioned in
the case, that looks bad for the firm or its people.
4. Example, firm not having proper leadership,
5. Firm having no proper communication system,
6. Firm having people with egos and rivalry,
7. Firm having people with narrow mindsets and wrong attitude etc.
SOLVING CASES
WITH QUESTIONS
SWOT Analysis

Opportunities
 Opportunities are the favourable factors present outside the firm. They are always
present in the environment the firm is operating or the scene in the case is set.
 For example, availability of prospective employees with good communication
capabilities,
 Scope for the firm or its people to correct their errors
 Availability of favourable conditions/situations for the firm or its people to improve
their communication abilities etc.
SOLVING CASES
WITH QUESTIONS
SWOT Analysis

Threats
 Threats are the unfavourable factors present outside the firm. They are also always
present in the environment the firm is operating or the scene in the case is set.
 Any of the above that lacks in the present case.
SOLVING CASES
WITH QUESTIONS
Sample Case
SOLVING CASES
WITH QUESTIONS
Steps

1) Case in Brief
 Give the essence of each paragraph briefly.

2) Key People and their Roles

 Mention the important people and their role as discussed in the given case.
 Discuss how they affect the given case.

3) Application of SWOT Analysis

• Apply the SWOT tool to analyze the given case
SOLVING CASES
WITH QUESTIONS
Steps

4) Problem Identification
 Cases for the existence of the problems are analyzed.
 Find out the points given in the case that looks as the exact problem.
 Find out the root cause of the problem.
 Discus how it can be treated as a problem.

5) Suggested Alternatives
 List any 5 alternative solutions (or at least 2 or 3) for the problem .
 List the advantages and disadvantages of each alternative.
SOLVING CASES
WITH QUESTIONS
Steps

6) Best Alternative in My Opinion

 Select one alterative which gives sufficient support to the problem.
 Justify your selection (reasons for selecting this as the best)

7) Conclusion
 Close the case with a final touch by giving an overall conclusion.
 This means, make a very short note of the problem in 2-3 lines.
 Explain how the solution you offered to the problem helps the firm of its people
to overcome the problem. In 3-4 lines.
 Discuss how the new situation will look like after applying the above solution to
the problem.