SSP Data Entry For Contractors V2.0

myTNB PORTAL
D ATA E N T RY F O R
ELECTRICAL
CONTRACTORS
D ATA I N T E G R I T Y C U S T O M E R S E RV I C E D E PA R T M E N T | D I S T R I B U T I O N D I V I S I O N| 0
UNIT
myTNB PORTAL
OVERVIEW
https://www.mytnb.com.my/
UNIT
For New User :
 Click Register Now
For Existing User :
 Enter registered valid email
address
Note :
UNIT
For New User :
 Click Register Now
 Key in Customer or
Company Name.
 Select Identification Type.
 Enter
 Identification Number.
 Valid Email address
 Password : At least 8
CHAR.
 Confirm
 Email Address
 Password : At least 8
CHAR.
UNIT
myTNB Main Menu
 Display Registered Customer

 Bill History
 Payment History
 Individual or Company Application Status.
 lets you view all your application's status
 Manage my Project
 lets you view all your project
application's status.
UNIT
 Allows you to manage your account and favorite
list.
 Own Account (Account Holder)
 Account Information
 Billing & Payment History (last 6 months)
 View TNB Copy Bill
 Other Account (Non Account Holder)

 Account Summary
 Latest Billing Summary
 Payment History
*This is to comply with PDPA 2010
UNIT
 Customer request for below applications.
 Available soon (until further announcement made

via myTNB Portal):
i. Upgrade/Downgrade Application
ii. Merdeka Incentive Application
iii. Change of Tariff Application
iv. etc
UNIT
New Require estimation
Premise by TNB
With
contractor
Single
Does not require
estimation by TNB
Less than 100kVA Without
Existing
contractor
Multiple
Supply
Application TNB CareLine
Single Approval
(within 48 hrs)
*Subject to
More than 100kVA verification of data
and documents
Multiple submitted
Share same
process
UNIT
1. Click ‘Applications’ on Left
Navigation Pane.
1 2
2. Click ‘Apply here’ button under
‘Supply Application’
Remark :
Editable at Stage 1 – Customer Details.

Other stages can only be edited at rework by applicant status.
UNIT
All new electricity applications are classified into two (2) categories.
1) Electricity Application for Load up to 100kVA (<100kVA)

Customers need to appoint an Electrical Contractor registered with the Energy
Commission to apply electricity on their behalf.
2) Electricity Application for Load exceeding 100kVA (>100kVA)

Customers need to appoint an Electrical Consultant Engineer registered with the
Board of Engineers Malaysia to apply electricity on their behalf.
Customers may download the Electricity Supply Application Handbook

(ESAH) for more details on supply application process and requirements.
UNIT
myTNB PORTAL
SINGLE
A P P L I C AT I O N
UNIT
myTNB PORTAL
STEP 1
CUSTOMER
D E TA I L S
UNIT
1. Select your load requirement.
 Your load requirement divided

into two (2)
 <100 kVA
 >100 kVA
2. Select one of the following options:

▪ ‘Single premise’
▪ ‘Multiple premise’
▪ ‘Landlord/Tenant’
3. Type of Application
 Individual Applicant or
 On Behalf
4. Select Account Type.
 Individual
 Company/Society
 Government
UNIT
5. Once all the selection has been
made, the system will display to a
screen consisting of four tab :
i. Customer Details
ii. Premise Information.
iii. Find Electrical Contractors
iv. Documents &
Acknowledgement.
UNIT
STEP 1 – CUSTOMER DETAILS
ACCOUNT TYPE - INDIVIDUAL
1. Select Salutation or Given Title.

Do not select both.
2. Enter ‘Name’ in capital letters.

1
3. Select Identification Type
2
i. Army/Police ID
ii. Passport
iii. myKad
4. Enter Identification Number
referring to Identification Type Identification Type
i. Army/Police ID =
Army/Police ID Number 3 Identification Number
ii. Passport = Passport
Number (for non Malaysian)
iii. myKad = NRIC Number 4
iv. (For Malaysian only)
UNIT
Field Name Description Action
Salutation A standard words used in a letter to address the Select Salutation if the given title is not
person being written to : Mr, Mrs, Ms applicable. The given title should be left blank.
Given Title A title is a prefix or suffix added to someone's name Select Given Title based on the given title.
in certain contexts : Tun, Tan Sri. Salutation should be left blank if given title were
selected.
Name Customer Full Name. Enter name based on what has been written on
40 character the valid document.
Identification Type of identity card for registration of Identification Select the correct identification type and enter
Type number. identification number based on ID Type. Key in
1. myKad identification number in the field next to it.
2. Passport Number
3. Army/Police ID
UNIT
5. Date of Birth
5
Enter :
6. Mother’s Name 6
7. Mobile number [without 7
country code and dash]
8. House/Office number 8
[without country code and
dash]
UNIT
Date of Birth Customer date of birth
 Application using myKad Click Calendar icon and the system will
automatically trigger customer Date of
Birth.
 Passport No/Police ID/Army ID To be entered manually.

Mother’s Name Mother’s name referring to applicant Enter Mother’s Name in full.
names written on the form.
Mobile Number Customers hand phone number Enter customer’s mobile number without
Minimum 4 to maximum 20 digits numbers +60 and dash (-). Eg 0136682121..
House/Office Customers fixed line for house or office Enter customer’s fixed line number
number (-). Minimum 4 to maximum 20 digits without +60 and dash
numbers.
UNIT
Enter :
5. Fax Number [without country
code and dash]
6. Email Address
7. Do you have a registered GST
Number?
 Please select Yes or No
8. GST Number
 If YES enter GST number
Fax Number Facsimile number Enter the number if applicable.
Email Address Electronic mail Mandatory to be filled up with the correct

and valid format of email address.
GST Number Good and services tax number given by Mandatory to be filled up if GST tag as
Royal Malaysian Customs Department YES.
UNIT
ACCOUNT TYPE - COMPANY
1. Enter
i. Company Name - Company Name
or Society Name
 AS PER ROC/ROS
REGISTRATION FORM
[MANDATORY] - 40 CHAR
ii. Name 2 – if line one is insufficient.

[OPTIONAL] – 40 CHAR.
UNIT
2. Registration Number
 ROC/ROS Registration number
[Alphanumeric]
3. Home/Office number – Company fixed

line telephone number [without country
code].
4. Fax Number – Company fax number

[without country code]
5. Do you have GST Registration – Select

Yes or No.
6. If YES enter GST Number.
UNIT
1. For Company registration ,

Authorized Person Details is
required.
2. Enter :
 Authorized Person Name
 Authorized Person Name 2
[OPTIONAL]
 Mobile number [without country
code]
 Email Address
3. Select Authorized Person Position
by clicking and select from drop list
button.
4. Enter valid Email Address
UNIT
ACCOUNT TYPE - GOVERNMENT
1. For Government account type, application need to be done at Kedai Tenaga

until further notice.
UNIT
myTNB PORTAL
STEP 2
PREMISE
I N F O R M AT I O N
UNIT
STEP 2 – PREMISE INFORMATION
Select by Account No or By Address to proceed to the next step.
 By Account no is for existing premises.
 By Address no is for new premises.
UNIT
PREMISE ADDRESS
1. Select State Name. Click drop
list box to choose state name
[MANDATORY]
2. Enter :
i. Postcode [MANDATORY].
Enter the correct postal code.
Refer to
http://www.pos.com.my/postal-
services/quick-
access/?postcode-finder or
http://www.poskod.com/
UNIT
PREMISE ADDRESS
ii. City name [OPTIONAL].

iii. Town/Area [OPTIONAL].
iv. Street [MANDATORY].
3. Click button to
search street name.
Note :
To search street name, click drop

list box at street type and select
dash(-). Enter street name. Dash
is used to perform select all
function.
UNIT
PREMISE ADDRESS
1. In the search address screen,

select the correct street name.
Click button.
2. Next step is to search for

building, house/lot/plot no.,unit
number.
 If the record is found then
select the correct record.
 If the record is not found

then create new.
 To create new click below

button.
UNIT
PREMISE ADDRESS
Type of Property - Landed
1. To create a new record

 Choose Type of Building
 Landed or Building.
 If Landed, enter
house/Lot/Plot no. DO NOT
ENTER Unit Number.
 House Number is required

for landed type of property
[MANDATORY FIELD].
 Enter House/Lot/Plot No.

and click
UNIT
PREMISE ADDRESS
1. If wrongly assigned premise

number or street name, below
button to reset and re enter the
correct premise address.
Note :
Unit Number is not for total number of premises.
UNIT
PREMISE ADDRESS
Type of Property - Building
 If Type of Property equals to

Building
 Enter
 Building = Building Name
[MANDATORY FIELD].
 Unit Number = Premise

Number in that building.
[MANDATORY FIELD].
 House/Lot/Plot is meant for

Building number or lot number
and not for individual premise
number in that building.
[OPTIONAL]
UNIT
PREMISE ADDRESS
Type of Property – Building
 Once the confirm button is

entered fill in Other
information.
 Select
 Premise Type
 Premise Description
 Supply Required Date
 TNB Station
 Choose mailing Address

 Same as premise address
or
 Enter a new address.
 Click
UNIT
PREMISE ADDRESS
Type of Property – Building
 For Type of Property = Building

 Select
 If Premise Type =
Domestic
 Then Premise Description
= one of below description.
Note :
Do no enter landed premise
description for type of property
= Building.
UNIT
myTNB PORTAL
STEP 3
FIND ELECTRICAL
CONTRACTOR
UNIT
STEP 3 – FIND ELECTRICAL CONTRACTORS
 Find registered Electrical

Contractors.
 Find by :
 Search Electrical Contractor
Name or
 Select State or
 Select City.
 List of contractors will be
displayed. Choose from the list.
Note :
List of electrical contractors is based

on registered electrical contractors
with EC.
UNIT
STEP 3 – FIND ELECTRICAL CONTRACTORS
 Once selected click
Note :
The contractor will be notified
through email.
UNIT
myTNB PORTAL
STEP 4
DOCUMENT &
ACKNOWLEDGEMENT
UNIT
STEP 4 – DOCUMENT & ACKNOWLEDGEMENT
 At this stage the applicant need to

print Application for Electricity
Supply .
 Once printed the document must

be signed.
 Next step is to UPLOAD :

 Signed Supply Application
Form.
 Proof of Occupancy [S&P]

 Identification Card/Passport
 Identfication can be myKad,
Police ID or Army ID.
UNIT
 Document to be uploaded to
SUPPLY APPLICATION NRIC /

S&P
FORM PASSPORT /
(max size : 2MB)
POLICE OR ARMY ID
(max size : 1MB)
UNIT
 Attached and upload

 Signed Supply Application Form.
 Proof of Occupancy (S&P)
 Identification/Passport
 Read and Tick :
 Terms & Condition and
 Acknowledgement
 Click Submit for approval or

Save as Draft for revision.
Note: To attach the document click

browse button and look for a document
in a respective folder. Then click
UPLOAD button.
UNIT
 Pop up message “SUBMISSION

SUCCESSFUL” will appear.
 Click OK to continue with the next

process.
UNIT
 User can view application status under Dashboard or Application menu path.
 Status after individual submission = Awaiting Contractor Submission. At this stage
contractor need to log on to SSP using Contractor ID to accept or reject customer
request.
 Contractor were given 5 days to accept and complete the application from requestor for
individual application.
UNIT
FIELD DATA ENTRY REMARK
SUMMARY SALUTATION OPTIONAL IF “SALUTATION” = YES THEN “GIVEN TITLE” = NOT APPLICABLE
DATA ENTRY
GIVEN TITLE OPTIONAL IF “GIVEN TITLE” = YES THEN “SALUTATION” = NOT APPLICABLE
FOR
INDIVIDUAL NAME MANDATORY AS PER NATIONAL REGISTRATION IDENTITY
APPLICANT 40 CHARACTER CARD/PASSPORT/ARMY ID/POLICE ID
NAME 2 OPTIONAL IF NAME FIELD = INSUFFICIENT THEN ENTER AT NAME 2
IDENTIFICATION TYPE/ MANDATORY ID NUMBER TO BE ENTERED BASED ON ID TYPE

IDENTIFICATION
NUMBER
DATE OF BIRTH MANDATORY IF MYKAD = YES THEN DOB = AUTO
ELSE IF MYKAD = NO THEN DOB ENTER MANUALLY.
MOTHER’S NAME MANDATORY FOR SECURITY VERIFICATION
MOBILE NUMBER MANDATORY MOBILE NUMBER WITHOUT COUNTRY CODE AND DASH.
HOME/OFFICE NUMBER OPTIONAL FOR INDIVIDUAL DOMESTIC ENTER HOME NUMBER –NUMBER
WITHOUT COUNTRY CODE AND DASH
FAX NUMBER OPTIONAL ENTER IF APPLICABLE - NUMBER WITHOUT COUNTRY CODE
AND DASH
EMAIL ADDRESS MANDATORY FOR EMAIL BILLING AND MYTNB LOGIN VERIFICATION
REGISTERED GST OPTIONAL APPLICABLE FOR COMPANY
GST NUMBER OPTIONAL IF GST = YES THEN ENTER GST NUMBER. DOMESTIC
CUSTOMER ARE NOT APPLICABLE.
UNIT
SUMMARY
DATA ENTRY
FOR FIELD DATA ENTRY REMARK
INDIVIDUAL
APPLICANT – NAME MANDATORY AS PER NATIONAL REGISTRATION IDENTITY
NEXT OF KIN 40 CHARACTER CARD/PASSPORT/ARMY ID/POLICE ID
CONTACT NAME 2 OPTIONAL IF NAME FIELD = INSUFFICIENT THEN ENTER AT NAME 2
MOBILE NUMBER MANDATORY WITHOUT COUNTRY CODE AND DASH.
EMAIL ADDRESS MANDATORY FOR EMAIL BILLING AND MYTNB LOGIN VERIFICATION
UNIT
myTNB PORTAL
CONTRACTOR
ROLES
UNIT
CONTRACTOR DASHBOARD
 Login as Electrical Contractor
 Go to My Dashboard
 At My Dashboard go to
 Click drop list arrow and

change from Individual Site to
Contractor Site
UNIT
 If there is a submission from

individual applicant, electrical
contractor to be able to view the
application.
 Status for this application =

Awaiting Contractor Submission.
 If Submission directly from

Contractor to TNB the status will
be Pending TNB Approval.
UNIT
 Click button to view and

proceed with the submission or
 Click button to reject the

application
UNIT
 At this stage Contractor are not

allowed to changed any info
except insert :
 Supply Request Date

 Station State
 TNB Station
 Changes due to wrongly
assigned TNB Station by
applicant.
 GPS location is a must. Enter the

correct GPS Location.
[mandatory]
 Then click button.
UNIT
TECHNICAL DETAILS
 Select Type of Supply Permanent

or Temporary.
 Select
 Premise Type
 Premise/Business Activity
 Installation Type
 Meter Location
 Voltage Level
 Supply Type
 Require Estimation at Site by
TNB
 Meter Type
 Power Consumption.
UNIT
LOAD DETAILS
1. Enter the following ‘Total

Connected (kv) and ‘Maximum
Demand (kW)’ details;
i. New Load (kW)
ii. Welding Set Load (kVA) if
applicable
2. Click on the ‘Save and Proceed’

button.
UNIT
DOCUMENTS & ACKNOWLEDGEMENT
1. Click ‘Print’ to download, print

and manually sign form.
2. Scan documents; click ‘Browse’

button to search for file location
and click ‘Upload’ button to
attach scanned copy of required
documents.
G & H Form
3. Read and Tick : (max size : 2MB each)
 Terms & Condition and
 Acknowledgement
 Click Submit for approval or
Save as Draft for revision.
3
UNIT
myTNB PORTAL
TNB
A P P R O VA L
UNIT
TNB APPROVAL AND PAYMENT PROCESS.
 Approval process will be done by

TNB Careline.
 Once approved, the application

status changed to status =
CREATE.
 At this stage the process will be

carried out by TNB Backend
system.
UNIT
VIEW STATUS.
 Click View button Pending CC Payment or Pending Security Deposit,
UNIT
myTNB PORTAL
O N L I N E PAY M E N T
UNIT
STAGE 1 – APPLICATION INFORMATION
 At this stage customer able to view :

 Application Status by clicking
View Status or
 Making payment by clicking Pay
Now.
▪ Type of payment charges
acceptable made via TNB
Payment Gateway are as follows:
i. Electricity Bill
ii. Contribution Charge
iii. Security Deposit
iv. Stamp Duty
v. Processing Fee
UNIT
STAGE 1 – APPLICATION INFORMATION
 Once Pay Now button clicked then,

Payment Disclaimer pop up
message will be displayed.
 Scroll to read or
 Click to
keep copy of T&C.
 To make payment Click

button. The system will redirect the
request to TNB Payment Gateway.
 Click if customer wish not

to proceed.
UNIT
 AT TNB Payment Gateway
 Select payment method
 After payment method selected

click
Note :
 For payment using Debit card,
choose payment method Credit
Card.
 Maximum amount payment via

Debit/Credit = RM5000.00
UNIT
 If Payment Method = Credit/Debit
Card
 Enter and select required

information as per on the
screen.
 Click to
proceed with payment.
UNIT
 If Payment via FPX, the system will
trigger payment Order Reference
ID.
 Read the message on the screen. If

nothing happen then click button
UNIT
 Payment via FPX
 Select Retail banking

 Minimum payment via FPX =
RM1.00 and maximum =
RM30,000.00
 Enter email address for payment

notification and
 click Agree and Continue button.

 Wait till the payment process via
FPX to complete.
UNIT
myTNB PORTAL
M U LT I P L E
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE
STEP 1 – DEVELOPER OR OWNER
INFORMATION
1. Enter :
i. Project Name/Description
ii. Developer Company/Owner
name
2. Select Identification Number =

Company ROC Number and
Enter ROC Number.
3. Enter :
i. House/Office number
ii. Fax Number
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE
INFORMATION
1. Enter Developer or Owner Company

Address.
i. Select State name
ii. Enter
1. Postcode
2. City
3. Town/Area
4. Street name
iii. Select Type of building Landed
or Building.
iv. If Landed enter House/Lot

Number. Else if Building enter
premise number at Unit Number.
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE

INFORMATION
2. Next step is to key in Application

PIC Contact Details.
i. Name
ii. Mobile number
iii. Email Address
Note : All fields are mandatory.
4. Click SAVE and PROCEED to

proceed to the next step.
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE
STEP 2 – Consultant Information
1. For Supply Application <100kVa

for multiple premise, Consultant
Information is an Optional.
2. Click Yes if Consultant Available

and No if Consultant is not
available.
3. Next step is to click SAVE and

PROCEED.
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE
STEP 3 – Main Contractor Information.
1. Main Contractor define as Main

Electrical Contractor.
2. Enter
i. Company Name
ii. Name 2 – Optional
iii. ROC Number
iv. Home/Office Number
v. Fax Number
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE
STEP 3 – Main Contractor
Information.
1. Fill in Main Contractor Address

Information.
i. Select State Name.
ii. Enter Postcode.
iii. Enter :
a. City – MANDATORY
b. Town/Area
c. Street
Note : All info in address field

required manual data entry.
Search function except for state
is not available.
2. Choose type of property landed and

enter House/Lot Number or Building
and enter Unit Number.
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE
STEP 3 – Main Contractor

Information.
1. Next step in main contractor

information screen is to enter
Application PIC Contact Details
2. Enter PIC:
1. Name
2. Mobile number and
3. Email Address.
3. Click Save and Proceed to go to
the next screen.
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE
STEP 4 – Premise Information.
1. Premise location is the address

where the construction of
premises will be implemented.
2. Select State Name
3. Enter :
i. Postcode
ii. City
iii. Town/Area
iv. Street Name
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE
1. Select Type of Property.
2. If premise type is ‘Landed’, enter

‘House/Unit/Lot No.’
3. If premise type is ‘Building’, enter

Building Number at
‘House/Unit/Lot No.’ and
individual premise Unit Number
at Unit Number
UNIT
SUPPLY APPLICATION <100KVA
MULTIPLE PREMISE
1. Select ‘TNB Station’ via drop-

down list button.
2. Choose Supply Requested Date

via calendar
3. Enter Maximum Demand

Declared. Click for detail info
and guideline.
4. Click SAVE and Proceed.
Note: Supply Required Date must be

at least 30 days after application date.
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE
STEP 5 – Document &

Acknowledge.
1. At this stage user need to

download Form MAP A and MAP
C.
2. MAP A and MAP C must be

signed.
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE
STEP 5 – Document &

Acknowledge.
1. All downloaded and signed

document must be uploaded
back to SSP together with ROC
Certificate.
Note:
* Max document size should not
exceed 1MB (PDF, JPG and JPEG
file type only).
* NEW! Project related documents
size should not exceed 15MB (PDF
and DWG file type only.)
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE
STEP 5 – Document & Acknowledge.
1. Read and Tick :

i. Term & Conditions.
ii. Tick Acknowledgement.
2. Click Submit for Approval for submission or Save As Draft for revision.
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE
STEP 5 – Document & Acknowledge.
1. Pop Up Message Submission Successful will appear.

i. Application number and Service Notification No will be displayed at this stage.
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE
1. Click ‘Applications’ on
Navigation Pane.
2. Review submitted application

is displayed at 'My SSP
Application Status' table.
Click ‘View’.
3. Review Submitted
Application Status divided
into three (3).
i. My Draft Application
ii. My Application Status
iii. Manage My Projects
UNIT
SUPPLY APPLICATION
MULTIPLE PREMISE
1. Project creator are able to monitor the progress of the submission.
2. Under Manage my project, the contractor are required to perform Move In Process.
i. If Service Notification Status = Construction Complete then proceed with Move In
Process.
ii. Click View Button to perform Move in.
UNIT
myTNB PORTAL
GROUP
UNIT
STAGE 1 – PROJECT DETAILS
1. View Project Details
UNIT
STAGE 2 – PROJECT PIC
1. Add Electrical Contractor by

clicking
2. Search Electrical Contractor

Name 1
i. Enter Contactors Name
and
ii. Click SEARCH button.
Note :
If the list of contractors does 2
not appear the said contractor
must check with EC.
3
3. Select contractors name and
click SAVE button
UNIT
STAGE 2 – PROJECT PIC
4. Next step is to Add PIC (Person

in Charge) of the projects. Click
Add Button and
5. Pop up message to register PIC

will be displayed.
 Enter registered myTNB Email

Address (PIC must be a
registered SSP customer .
 Name and mobile number will

be auto populated by the 4
system.
5
 Select Position by clicking drop
list menu.
UNIT
STAGE 3 – CREATE MOVE IN
1. Click Parcel tab and view parcel details.

2. Parcel was inserted based on submission planning by Consultant to TNB Planner.
Additional item should be submitted to TNB Planner. At this stage Contractor can only
view.
UNIT
1. Click view button to view project

details.
UNIT
1. Click Edit button to edit project

details. Below items can be edited
1.Parcel Description
2.Type of Premise
3.Premise Description
4.Maximum Demand and
5.GPS Location
Once edited click SAVE.
Edited Version
UNIT
1. Scroll down to the next page and

click Create Button for Move In
Process.
2. At MOVE In Application screen

select Submission Type.
i. Move In Application
 Move in with purchaser
ii. Premise Info Creation
 Move in Without
Purchaser.
UNIT
MOVE IN WITH PURCHASER
1. At Submission Type, click Move-in

Application.
1
2. Select Account Type :
i. Individual
ii. Company/Society
iii. Government
3. For Government account type,
application need to be done at Kedai
Tenaga until further notice. 2
UNIT
1. Enter Customer Details
2. Enter Premise Information
UNIT
5. Print and sign Supply Application Form
6. Scan and Upload

i. Signed Supply Application Form
ii. Form G
iii. Form H 5
iv. Identification / passport
v. Occupancy Proof
7. Tick :
6
i. Term and Condition
ii. Acknowledgement.
7
8. Click Submit button.
UNIT
MOVE IN WITHOUT PURCHASER
1. Click create button. 1

2. Click Premise Info Creation
Note :
This task is to create info on premises with

no buyer. The actual move in process can
be carried out once the buyer is available. 2
UNIT
1. Enter Premises Address
2. Click Confirm button.
3. Enter GPS Coordinate
4. Select Meter Location and number

of feeder.
5. Click SAVE and Proceed
UNIT
1. For Move In without purchaser, the contractor is required to submit G & H Form Only.
2. Tick T & C as well as Acknowledgement then click submit.
G & H Form
(max size : 2MB each)
UNIT
MOVE IN WITH PURCHASER AFTER PREMISE INFO CREATION
1. In case of Move In with purchaser once after premise info creation is approved and created
successfully, the contractor is required to click on the same NC number under the same Project ID.
2. Click ‘Change to Move-In’ button and proceed with move in application process as usual.
UNIT
UNIT

SSP Data Entry For Contractors V2.0

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SSP Data Entry For Contractors V2.0

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myTNB PORTAL

 Display Registered Customer

 Other Account (Non Account Holder)

*This is to comply with PDPA 2010

 Available soon (until further announcement made

Editable at Stage 1 – Customer Details.

1) Electricity Application for Load up to 100kVA (<100kVA)

2) Electricity Application for Load exceeding 100kVA (>100kVA)

Customers may download the Electricity Supply Application Handbook

 Your load requirement divided

2. Select one of the following options:

1. Select Salutation or Given Title.

2. Enter ‘Name’ in capital letters.

Field Name Description Action

Field Name Description Action

Date of Birth Customer date of birth

 Passport No/Police ID/Army ID To be entered manually.

Field Name Description Action

Fax Number Facsimile number Enter the number if applicable.

Email Address Electronic mail Mandatory to be filled up with the correct

ii. Name 2 – if line one is insufficient.

3. Home/Office number – Company fixed

4. Fax Number – Company fax number

5. Do you have GST Registration – Select

6. If YES enter GST Number.

1. For Company registration ,

4. Enter valid Email Address

1. For Government account type, application need to be done at Kedai Tenaga

Select by Account No or By Address to proceed to the next step.

 By Account no is for existing premises.

 By Address no is for new premises.

ii. City name [OPTIONAL].

To search street name, click drop

1. In the search address screen,

2. Next step is to search for

 If the record is not found

 To create new click below

Type of Property - Landed

1. To create a new record

 House Number is required

 Enter House/Lot/Plot No.

1. If wrongly assigned premise

Unit Number is not for total number of premises.

Type of Property - Building

 If Type of Property equals to

 Unit Number = Premise

 House/Lot/Plot is meant for

Type of Property – Building

 Once the confirm button is

 Choose mailing Address

Type of Property – Building

 For Type of Property = Building

 Find registered Electrical

List of electrical contractors is based

 Once selected click

 At this stage the applicant need to

 Once printed the document must

 Next step is to UPLOAD :

 Proof of Occupancy [S&P]

SUPPLY APPLICATION NRIC /

 Attached and upload

 Click Submit for approval or

Note: To attach the document click