Rob Parson at Morgan Stanley

Case Analysis

GROUP 8 - SECTION A
Anupam Kumar NMP29_13
Mayank Kashyap NMP29_40
Divyansh Bisht NMP29_26
Debraj Sinha Roy NMP29_23
Gaurav Sharma NMP29_30
Ankur Maheshwari NMP29_11
Agenda

The Case

Performance
Management A
holistic view

The Case Analysis

Conclusion
The Case
Rob Parson hired as Principal by Paul Nasr

Performed at high levels at previous firm but Nasr recruited because

Morgan Stanley needed help in the Capital Markets Division

Rob Parson came from an unorthodox background that did not fit Morgan
Stanleys work culture

His performance numbers and skills show that he should be promoted to

Managing Director

However his style completely disregarded Morgan Stanleys mission

statement , as he took every possible means to maximize revenues
Performance Management A holistic view
Difference in working style of Rob and the culture of
Morgan Stanley
Poor
interpersonal
skills & team
player

Individualistic
Highly
& Disrespect
Marketable
towards
skills
colleagues

Rob Parson

Lacks
Impatient &
leadership
Impulsive
skills

High Client
Relationship
Skills
 Employee
Development

Consensus Dignity and

rather than Respect for
individualism Individual

Building an Leading with

Environment exceptional
which fosters ideas
Teamwork
Putting
Client First
and doing the
Right Thing
Causal Roots of the problem

Induction/
Hiring On Duty
On Boarding
Cause of Problem
Hiring
Paul hired Rob Himself for his Skills
Paul being new to organization underestimated the principle:
VALUES not sure + Strong SKILLS = DONT TOUCH

Induction
Lack of Orientation about Companys Core Values
External Candidate - Leads to Cultural Clash

On Duty
Pauls reluctance to use Heavy Hand
Diplomatic approach
Robs Past Culture :
Focus on Pursuit of Business & Survival rather than Franchise
Probable Solutions

Constructive A constructive and thorough feedback session to be held by

Paul Nasr with Rob Parson

Feedback Paul Nasr needs to convey- firms value cannot be

compromised in lieu of performance

To convey detailed job expectations and key performance

Goal Settings index for the managing director position
Adherence to companys core values

Review Cycle To carry out after review with Parson in three months time
Recommend Rob Parson for promotion only if above goals
are met
Rob Parsons promotion Yes or No
POSITIVES
Excellent Client relationship
skills
Unique in ambition and
excellent knowledge of Market
Played pivotal role in
enhancing Morgan Stanleys
Capital Market Services Share
from 2% to 12.2 %
Generated high revenues and
secured big deals
NEGATIVES
Lack of adherence to
company values
Lack of Team Work
Lack of Respect for Co-
workers
Lack of Development and
Coaching Skills
Lack of Management of
Diverse workforce
 NO Organisational
Values

Caution: Team Player

Risk of Rob
Parson leaving Individual
Morgan Stanley Performance
 Thank you !!

Any QuestionHappy to answer