Small and Medium Enterprise(SME)

BY: CH.V.S NAVEEN KUMAR

Now every shop in the city can deliver goods to their
customers
Vision Statement:
 ME-SEVA can deliver any thing, anywhere, anytime, for every
Indian customer in the most profitable manner.

Mission Statement:
 ME-SEVA is geared towards premier home delivery services. We
are specialists with a priority of excellence in customer satisfaction
from start to finish. We provide dependable and responsible
delivery services performed by professionally trained, uniformed
personnel that deliver to residence locations.
 Home deliveries is an expensive but effective strategy for any retailer, so
we will assist retailers in home deliveries and will have our own share of
profits.

 Day by day increasing traffic, parking problems at outlets such factors

resist people to go for shopping. So ME-SEVA is an easy option for
customers.

 Further we can expand our services nation wide and further we will look
to diversify our business more into logistics. (logistics is the back bone of
any business)

 No direct competition.
 ME-SEVA will offer a wide range of Home delivery services
like:
 Consumer goods (retail outlets)
 (fresh vegetables, pulses, stationary etc…)
 Food items (restaurants)
 Drugs (medical stores)
 books
 Movie cd’s & music
 Floral Gifts
 Movie tickets
 Liquor
 Transportation services
Customer Me-Seva Retailers

Customer Me-Seva Retailers

 Our start-up expenses come to Rs 1,50,00,000 for the 1 st year. These costs are
financed by a bank loan and our investment as well.

 ME-SEVA will be a general partnership type of business. We will be establishing

our operating office of 3,000 sq ft. in MVP colony , Vishakapatnam on rental basis
with working hours of 8-8.

 Initially we are aiming to have tie up with 100 retailers in the city, We will provide
our website space for the promotion of their products, offers, also we will
advertise for them .

 Customer can place their orders either through phone call, website & accordingly
goods will be delivered by professionally trained, uniformed personnel with in city
limits with minimum order of Rs 200.
50 Delivery boys Rs. 10,000/- Rs. 60,00,000/-
(30 bikers, (including petrol)
20 van drivers)

10working staff Rs. 6,000/- Rs. 7,20,000/-

11Accountant Rs. 10,000/- Rs. 1,20,000/-

2 Executives Rs. 8,000/- Rs. 1,92,000/-

4Workmen Rs. 3000/- Rs. 1,20,000/-

5Security Rs. 3000/- Rs. 72,000/-

Guards
 Transportation Rs. 50,00,000/-
10 vans
(10 * 5lakhs)

Building Rs. 22,000/- Rs. 2,64,000/-

(rent, electricity,
maintenance)

Advertising Rs. 5,00,000/-

(pamphlets, hoardings
Fm stations, local cable)

Miscellaneous Rs. 5,00,000/

 75 Retail outlets Rs. 11,25,000/- Rs. 1,35,00,000/-
15,000/month

Transportation services Rs. 50,000/- Rs. 6,00,000/-

Website Advertising Rs. 30,000/- Rs. 3,60,000/-

 Short term planning.

 Relay heavily on advertisement.

 Limited investment.

 Less number of human resource.

 In order to survive and expand, following issues must be kept in mind:

 We must attain a high level of visibility through the media, billboards,

and other advertising.

 We must establish rigid procedures for cost control and incentives for
maintaining tight control in order to attain success.

 consistency in timely deliveries, quality services etc.. in order to maintain

the reputation of the company in the market.

 Maintaining Good relations with retailers and try to increase customer

base.
 Increase in transport vehicles, human resource.

 Expansion of business in other cities.

 Expansion of business into logistics.