Industrial and Organizational Psychology

Introduction to the World of Work

Copyright Paul E. Spector, All rights reserved, March 15, 2005

 WHAT IS I/O PSYCHOLOGY?

Psychology is the science of human behavior

I/O psychology is the science of human behavior at work
Dual focus
Efficiency/productivity of organizations
Health/well-being of employees
Dual nature
Application of the science of psychology to the workplace
Development/discovery of scientific psychological
principles at work
 SPECIFIC AREAS OF CONCERN
Recruiting and selecting employees for jobs
Training employees
Assessing performance
Defining and analyzing jobs
Determining people feel about work
Determining why people act as they do at work
Effects work has on people
Effects people have on one another
How organizations are structured and function
Designing work
Designing tools and equipment
Employee Health and Safety
 I/O AS A PROFESSION
Graduate degree necessary (MA or Ph.D.)
Content of graduate training
Basic psychology
Research methods (heavy emphasis)
I/O content
Thesis, Dissertation
Qualifying exam
Internship, practica
Entry requirements very competitive
SIOP website for most US programs (www.siop.org)
Employment
Little or no unemployment
Academic and nonacademic market strong
Field expanding and becoming popular
 Percentage of I/O Psychologists Who Work in
Various Settings in 1960 and 2001
Setting 2001 1960

Consulting firms 32% 28%

Government 7% 11%

Private companies 15% 35%

Universities 38% 26%

Other 8%

Note: Trend away from private companies in favor of consulting firms and academia.
 Mean Salaries of I/O Psychologists in the US in 2000

M.A. $67,000

Ph.D. $90,000
Top 10% $200,000 or more

Professors $73,000

Companies $100,000

New Ph.D. $60,000

Men $93,000

Women $77,000

Note: Gender difference mostly accounted for by women being more likely to be M.A.
level and being younger. Source: Katkowski, D. A., & Medsker, G. J. (2001).
 I/O PSYCHOLOGY AROUND THE
WORLD
At one time I/O was almost entirely American
I/O interest has exploded over the past 10-15 years
and accelerating
American consulting firms have become
international, reflected in names
DDI--Developmental Decisions Inc. to International
PDI--Personnel Decisions Inc. to International
Number of graduate programs increasing rapidly
around the world
 Countries With the Most I/O Graduate Programs
Country Number of Country Number of
programs programs
U.S. 124 France 4
Germany 11 New Zealand 4
Australia 7 Spain 4
Canada 7 Turkey 4
England 7 Korea 3
Belgium 5 Nigeria 3
China 5 Puerto Rico 3
Netherlands 5
The Most Popular I/O Research Topics in Eight Countries
Country Topics
Canada Career development, Employee selection,
job stress, leadership
England Employee selection, gender, job stress,
leadership, turnover
Germany Job Stress, motivation, training, work
environment
India Job satisfaction, job stress, motivation,
organizational level
Israel Career development, job satisfaction,
motivation, performance appraisal, values

Japan Career development, job stress, leadership,

motivation
Scandinavia Gender, job stress, shift work,
unemployment
United Career development, employee selection,
States leadership, performance appraisal
 History of I/O
Began early 1900s
World War I first mass testing
Between wars psychology helping business: I side
Hawthorne studies impact of social aspects: O side
World War II: Psychology and the war effort
Civil rights movement: Job relevance
Technological change
 Leading Historical Figures

Hugo Mnsterberg: Psychology and Industrial Efficiency

Walter Dill Scott: The Theory of Advertising
Frederick Winslow Taylor: Scientific Management
Robert Yerkes: Army Alpha and Beta tests
Lillian Gilbreth: Time and motion; Human factors
Bruce V. Moore: First I/O PhD?
Roethlisberger & Dickson: Hawthorne Studies
Timeline of Major Events
 Prospects for I/O Field
Rapidly growing
New areas/topics
Attracting more graduate students
More graduate programs
More psychologists in the world
Job market strong: Academic and applied
Area of psychology making an impact on the world
Relevant to anyone who works
Interdisciplinary connections
Business, engineering, health fields, other areas of psychology