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Introduction.
Definition
Physical Barrier
Psychological Barriers
Linguistic Barrier
Cultural Barrier
Qualities of good listener:
Cautious
Inquisitive
Active
Flexible
Tactful
Understanding with context
QUALITIES OF GOOD LISTENER
Persistent
Eager
Analytical
Sociable
Purpose of listening
Enhances communication skills.
Better understanding of various
topics.
Provides good rapport.
Improves decision making skills.
Ways to improve listening skills
Introduction
Definition
Objectives
Explain the importance of providing timely
feedback.