Better ICT Utilization

Better ICT Utilization

Capital C o s t s f o r IT I n f r a s t r u c t u r
e
Server hardware and software
Hosting fees
Facilities
Network hardware
Power
Management tools
Storage
Human Resource
Product portfolio
 I T C o m p l e x i t y vs. B u s i n e s s
Ef f i c i e n c y
Ease of IT deployments and user support
Increasing IT hardware utilization
Simplifying management and increasing
flexibility
Improving U s e r P r o d u c t i v i t y
Enhancing IT Efficiencies through Virtualization
Innovation vs. Day-to-day Operations
effort
Reducing operational costs
 Improving IT Staff P r o d u c t i v i t y
Server deployment, physical
Applications management
Incident management
Storage management
Network management
Problem management
Maintenance
System setup and configuration
Storage management
Network management
Problem management
Change management
 Reducing IT Risk
Mean Time To Resolve (MTTR)
 ICT as a Business Enabler
Enabling environment for increasing revenue growth
Return On Investment (ROI)

Mobility vs. Traditional approach of

reaching your target audience
Business-to-Consumer apps (B2C),
Business-to-Employee (B2E) , or
Business-to-Business (B2B)
User Requirements process