Installation Testing

The Client: Leader in Contact Optimization solutions that create a differentiated customer experience

Due to installation issues, the hybrid workforce The constant change requests in the product
management app was only used by 40% of its required continuous regression testing
customers on mobile

Business The Objective of the testing project is to perform

proper installation check of a Workforce
Measure and analyse response time for the entire
business transaction
Requirement Management Application

Prepared installation checklist for first time Performed Installation compatibility check for
installation, re-installation and uninstallation latest 10 versions of Android and 3 versions of
iOS

Our Added steps to 50-60 incomplete test cases and Manually verified & validated the issues with re-
conducted performance testing for the agent UI installation and uninstallation
Solutions

Supported 2 major releases and 5 hot fixes | Ensured proper configuration of ACD (Automatic Call
100% client satisfaction with no installation Distribution) connection and consistent user
hiccups experience for every installation
Business Gained clients confidence by capturing test 100% Test Coverage for each regression suite |
Impact evidences for future reference & maintenance Mobile user base increased from 40% to 95%
purpose

Technologies Omnis, Java (migration); Database - SQL server 2005 & 2008
Tools: Test Management Tool HP Quality Center | Defect Management Tool Splkzilla

2017 Indium Software

 Mobile Test Automation
The Client: Top B2B E-Commerce Application Provider

The application is one Mega app with 1000s of Mini Client required an automation framework to
Apps in it which required automated testing to support AWS Device farm for test execution
manage the frequent releases
Business Decrease time to market of the application by
Requirement bringing down regression cycle time

Automated the application for android and iOS

Provided customized version of iMobi framework
with 100 % test coverage
with re-usable components to support AWS
device farm Developed resolution independent test scripts and
checked compatibility with iPhone, iPad, and iPod
Our Continuous regression automation to ensure
functional stability of the application
Solutions Parallel execution in multiple devices helped reduce
test cycle time

On-time delivery and on-schedule reporting

20% effort reduction in test execution through
provided the client an edge in products market
automation and 100% customer satisfaction
introduction and saved their time.
Business Automated sanity test cases in a continuous User review & rating for the application has gone
Impact integrated environment up from 3.9 to 4.7 despite the 500,000 recent
downloads across devices

Technologies Android 4.4, 5 & 6 | iOS 9.0, iOS 10

Tools: Selenium, TestNG, AWS Device Farm, Android SDK, Appium

2017 Indium Software

 SOA Testing
The Client: Provider of world's first electronic conversation software solution

3rd party testing services to ensure the installation, functionality, security and integration of the
Business SOA based email messaging application
Requirement
Functional, Interoperability, Usability, Endurance Functionality & performance validation for multiple
& Reliability , Installation, Compatibility and interaction points and data flow | Performance
Integration Testing of the SOA app. benchmarking of the integration points of the app

Installation Testing of the app across 19

Our combinations OSs and mobile devices | Security
Solutions check for authentication & Authorization |
Forward and Backward compatibility Testing with
different versions of app
Integration testing for MS outlook, IBM Lotus Notes
and mobile devices | Used Active Sync to sync
windows mobile and PC | Integration points
validation for third party services

100% SOA installation and functionality test Identified almost 50% of defects before the
coverage integration phase
Increased business agility and improved business
Business Minimised dependencies between teams and workflows with test case reusability
Impact advanced time to market

Technologies Developed in .NET, C#, web services, ASP .NET; IIS

Tools: QTP | SOAPUI tool | JMeter

2017 Indium Software

 Regression Testing of a Cloud Platform
The Client: Leading cloud based mobile application developer

Extended arm QA support to perform end to end Provide structured test cases
quality check of the product

Business
Ensured sufficient coverage and increased quality of test design
Requirement

Streamline the requirement gathering

Indium performed API Testing , UI Testing and
process and development methodology
regression testing
Performed testing on OS Windows 7, Windows 8, Mac OS X | Mobile Devices - IPhone 5(IOS version 6.1.4),
Our IPad (IOS version 6.1), Micromax (Android version 4.0.4), Samsung Tablet (Android version 4.2.0)
Solutions Introduced test automation to speed up the regression cycle to
validate API

Test automation reduced the regression cycle time

1857 test cases were created out of 300
and effort ensuring maximum test coverage
scenarios | 251 defects were found

Business Suggestions and Improvements on Testing Process to enhance product quality | Effective communication
Impact helped gaining customer confidence and real time testing

Technology: Development language - Android, Objective C, Javascript, HTML; Date Base - Cloud Server
Bug Tracking tool JIRA | Eclipse with Android Development tool bundle, Xcode-4.6.3 with IOS

2017 Indium Software