This document discusses several concepts related to organizational behavior including isolation, honest feedback, authority vs influence, and work citations. It provides definitions and examples of each concept. Isolation is described as unwelcome and unproductive, preventing teamwork. Honest feedback is framed as necessary for improvement, though some see it as critical. Authority is compared to influence, with influence seen as potentially more powerful through trusted relationships rather than fear. Influence is described as accepted while authority is often resisted.
This document discusses several concepts related to organizational behavior including isolation, honest feedback, authority vs influence, and work citations. It provides definitions and examples of each concept. Isolation is described as unwelcome and unproductive, preventing teamwork. Honest feedback is framed as necessary for improvement, though some see it as critical. Authority is compared to influence, with influence seen as potentially more powerful through trusted relationships rather than fear. Influence is described as accepted while authority is often resisted.
This document discusses several concepts related to organizational behavior including isolation, honest feedback, authority vs influence, and work citations. It provides definitions and examples of each concept. Isolation is described as unwelcome and unproductive, preventing teamwork. Honest feedback is framed as necessary for improvement, though some see it as critical. Authority is compared to influence, with influence seen as potentially more powerful through trusted relationships rather than fear. Influence is described as accepted while authority is often resisted.
man. -Thomas Carlyle Isolation In an organization, isolation is unwelcomed and not a productive way of doing things. Have you ever heard the expression: Two head are better than one! What this means is that when people use isolation they become angry and frustrated in their jobs. They feel that everyone is against them and that they do not belong. Employees that isolate themselves from the group, tend to be labelled the negative group. Team work is always recommended in every business to ensure that every one voices out their opinions before products are issued out for distribution. Managerial procedures are usually needed if isolated groups persist, but the leadership process of handling this can defuse the situation if the leader uses his/her managerial strategies to lure individuals without authorism. Isolation (Pros and Cons) Isolationism could also involve the lack or lack of involvement in a particular setting and/or situation that people do not want to join like an alliance against someone or something. Clicks are groups of individuals that tend to be known as the antagonist groups. They are the ones managers need to always have a look out for them and their behaviors. These nay groups feed off each other by voting opposite of what is presented. Individuals in an organization need to make rational decisions when ideas are presented and not make it a tug-a-war between groups or clicks. This type of isolation can cause not only the dismissal of employees, but also the company can suffer as well. Honest Feedback
We all need people who will give us feedback. Thats how
we improve. -Bill Gates Honest Feedback How nice would it be if your manager only gave you the feedback you wanted to hear as oppose to the feedback you needed to hear? It would be nice. Right? But how would this help us? It would not help one bit, it would make our job performance either get worse, or just stay stagnant of satisfactory when you could have been doing so much better. Constructive feedback has been around for many years and many people find this type of feedback helpful, whereas others find this critical and demeaning. Every employee, in any organization, is at one point evaluated and/or given feedback. Feedback is used as a tool to monitor the behaviors and work ethic of employees. Honest Feedback
This is an exchange of valuable data that involves how
workers should be following guidelines based on the vision and mission statements of the company, while at the same time observing and actively monitoring if these guidelines are being met. The observer, manager or leader, will need to ensure that every employee under him/her understands the importance of following daily procedures that way everyone knows what is expected of their work performance. Authority vs. Influence
Obedience to lawful authority is the foundation of
manly character. -Robert E. Lee Authority Authority is huge part of our society. As you go to work everyday, even before you get there and answer to the authority that is your boss you are already following some sort of authority. That being the speed limit and stops signs on the way to your place of employment. In every aspect of life you are going to face some form of authority whether it be your parents when you are a child, or a boss or supervisor when you become part of the workforce, there will always be authority. Managers tend to be considered the bad guy, while a leader is considered the good guy. Authority Managers focus on authoritarian modes of enforcement. They also are the ones that have conferences with individuals that need reminders when consecutively repeating the same behaviors. On the other hand, leaders while also conferencing with you will have a low tone of voice and will want to work with you to get the job done. It could be the same person with multiple personalities (sort of speaking) or job roles, but the idea is that employees must abide by regulations set by the company of consequences may erupt. Influence Influence on the other hand could quickly oppose authority in some situations. Influence can potentially be more powerful than authority, because of the fact that influence can sway a decision just because of a few words from a more trusted source. For example, in the workplace you could be faced with some opposition from a more senior member of the organization, and while you might be the one that is right in your argument, there is a chance that you will lose the argument because everyone will trust the more experienced individual over you. Isolation This is because there are people who have that innate persona that can influence ones opinions to get what they want. It is up to the managers and/or leaders to identify these individuals and keep them under their radar to ensure that the companys goal is the main focus of everyone working in the organization. Influential individuals have the ability to be influential, while people with authority just have power. It takes emotional intelligence and general intelligence to have influence and judging by how many leaders, and dictators from the past (and the present), they werent very inspirational. Authority vs. Influence
Authority is more clear and common than influence,
and is more often thought to be more influential on business decisions, but in fact influence has many advantages that authority doesnt. Authority is usually resisted, while influence is Accepted. The literal definition of influence is when others accept your ideas or direction. On the other hand authority has none of this. You follow what your boss tells you to do because you dont want to get fired. You may not share the same vison as him/her, but you go with it for fear of being fired. Work Cited Brainyquotes.com Explore Inc., uploaded 26 March 2017. Brown, Donald R. An Experiential Approach to Organization Development. 8th Ed. Pearson Education Inc., 2011. Hrebiniak, Lawrence G. Making Strategy Work: Leading Effective Execution and Change. 2nd Ed. Pearson Education Inc., 2013 Leseure, Michel. Key Concepts in Operations Management. SAGE publications. 2010.