Effective Hiring Process

2014 MetricStream, Inc. All Rights Reserved.

Agenda

Current Hiring Status

Hiring Process Changes
Hiring Interview Panel By Role
List of Questions for each Role
What is expected of each Role
Interview Feedback Forms for each Role
Interviewers Matrix
Q&A

2014 MetricStream, Inc. All Rights Reserved.

Current Hiring Status
Role Total No. of Reqs Offered* Declined Yet to Close

TW 2
1 1
BA 9
4 1 6+1
DM 8
5 3
MTS 34
0 34
SMTS 14
0 14+1
TL 12
0 12+1
TL QA 4
5 1 0
SMTS QA 10
7 1 4
Recruiter
1 0 1
Director AEG
1 0 1
Trainer
1 0 1
Operations
3 2 1 0+2
Total 96
22 3 77+5

2014 MetricStream, Inc. All Rights Reserved.

Hiring Process Changes

More Rigor on the pre-screening process

Hiring Team provided with list of sample questions
Wherever possible, all interviews to be done on the same day
Most interviews to have an Assessment Test
Interview Feedback to have detailed Analysis
Interviews in parallel than in serial fashion
Cultural Fitment to be part of the Interviewing process
Interviewers to provide YES or NO answer immediately
Sam/Ganesh/Ashish Final Interviewer from the LOB side
JMR Final Interviewer for all QA positions
Ganesh Responsible for all Partner Resources

2014 MetricStream, Inc. All Rights Reserved.

Hiring Interview Panel By Role

Roles Year of Exp Level 1 Level 2 (Panel of 2) 3rd Round

1. TM + DM
2. TM + PL
MTS <4 TL, Selected Smart SMTS 3. DM + PL LOB

1. TM + DM
2. TM + PL
SMTS >4 - < 6 TL, Sr.TL 3. DM + PL LOB

TL >6 - < 8 TL, DM, TL CH LOB

TM TM, Sr.TM One R&D TM LOB

DM Sr. DM CH LOB

BA Sr. BA + Smart BA CH + DM with Solution Flavor LOB

QA TL TL, Sr. TL QA Manager JMR

QA SMTS TL, Sr. TL QA Manager JMR

Operations Ops Team CH LOB

2014 MetricStream, Inc. All Rights Reserved.

Screening Process by Hiring Team

Microsoft Word
97 - 2003 Document

2014 MetricStream, Inc. All Rights Reserved.

BA/SBA What is Expected?

Mandatory:
Communication Skills 20%
Business/Analytical Skills At least 2 projects 15%
Professional Skills:
Product Knowledge Skills, Function Requirement Writing Skills 15%
Map/Gap Analysis, Work Arounds, OOTB Features 35%
Culture Fitment 15%

Optional:

Business Transformation, BPR

Technical Skills
Industry Best Practices
Common Functional Tools
GRC Domain Experience

2014 MetricStream, Inc. All Rights Reserved.

Assessment Questions By Role BA

BA Role Questions (Level-1)

Microsoft Word
97 - 2003 Document

BA Role Questions (Level-2)

Microsoft Word
97 - 2003 Document

2014 MetricStream, Inc. All Rights Reserved.

MTS/SMTS Roles What is Expected?

Mandatory:
Communication Skills 15%
Programming Skills - 25%
Database Programming Skills (SQL/PL-SQL) -- 30%
Technical Tools 15%
Culture Fitment - 15%

Optional:

Cloud Computing
Application Designing
Performance Tuning

2014 MetricStream, Inc. All Rights Reserved.

Assessment Questions By Role MTS/SMTS

Java Questions (MTS/SMTS)

Microsoft Word
Document

SQL/PLSQL Questions (MTS/SMTS)

Microsoft Word
Document

2014 MetricStream, Inc. All Rights Reserved.

Assessment Questions By Role MTS/SMTS

MTS/SMTS Role Questions (Level-1)

Microsoft Word
97 - 2003 Document

. MTS/SMTS Role Questions (Level-2)

Microsoft Word
97 - 2003 Document

2014 MetricStream, Inc. All Rights Reserved.

TL/Senior TL Roles What is Expected?

Mandatory:
Communication Skills 15%
Application Design skills 15%
Database Design Skills 20%
Leading a small Development Team, LOE estimation 20%
Trouble Shooting, AWR Report Analysis --- 10%
Implementation, Release Mgmt, Delivery Support 10%
Culture Fitment 10%

Optional:

Cloud Computing
SDLC processes
Any ERP product implementation experience

2014 MetricStream, Inc. All Rights Reserved.

Assessment Questions By Role TL/STL

TL/Senior TL Role Questions (Level-1)

Microsoft Word
97 - 2003 Document

TL/Senior TL Role Questions (Level-2)

Microsoft Word
97 - 2003 Document

2014 MetricStream, Inc. All Rights Reserved.

DM/ SDM What is Expected?

Mandatory:
Communication Skills 15%
Project Mgmt Experience, SOW creation, P&L 20%
Techno Functional skills of any ERP product 20%
People Mgmt skills 20%
Customer Engagement and Management --- 15%
Culture Fitment 10%

Optional:

GRC Domain Experience

Experience on Agile Methodology
Trouble-shooting, Hands-on experience

2014 MetricStream, Inc. All Rights Reserved.

Interviewers Matrix

Microsoft Excel
Worksheet

2014 MetricStream, Inc. All Rights Reserved.

 Q&A

2014 MetricStream, Inc. All Rights Reserved.