PRESENTED TO:-

SirAwais Qadeer

PRESENTED BY :-
Rana Usama Saif Intizar Hussain

Muhammad Sufyan

Abubakar Ali Toor

FINAL PROJECT
Jubilee Insurance
Nationwide Offices
Hyderabad Quetta Multan Azad Kashmir Mardan

Lahore Karachi Sialkot Rahim Yar Mirpurkhas

Khan

Gujranwala Gujrat Sargodha Muzaffarabad Jhelum,

Islamabad Rawalpindi Larkana Naushahro Jaccobabad

Feroz

Peshawar Faisalabad Bahawalpur Tando Adam Badin

Core values
Teamwork
Integrity
Excellence
Passion
Mission & Vision
Mission Statement

To provide solutions to protect the future of

our customers

Vision
To enable people to overcome uncertainty
Management
Audit
Board Committees
Competitors
State Life Insurance Company
Adamjee Insurance Company
EFU Insurance Company
Universal Insurance Company
Shaheen Insurance Company
Excel Insurance Company
IGI Insurance limited
Product
Individual Life Insurance
Child Education Plans Retirement Plans Women Plans

Saving & Protection Health Plans Marriage Plans

Plans

Corporate Insurance
Life Insurance Health Insurance
Product Continue
Bancassurance
Habib Bank Limited
Standard Chartered Bank
MCB Bank Limited
Summit Bank Limited
Bank Alflah Limited
Habib Metro Bank
Askari Bank Limited
Promotion
Print
Television
Radio
Outdoor
Value discipline:
Customer Intimacy
Claim Handling
Tracking and Follow up
Service Efficiency
24hour Call Center Service
Touch points
Online Portal
Call centers
Website
SMS
Sale Representative
Advertising
Components:
CRM Information:
Non-Personal Information Collected
Personal Information Collected
Components Continue
Technology
The Corporate Challenge
The Solution An Oracle Forms
Components Continue
Process

People
Loyalty Program Of JL1
Saffron Card
Customer analysis and behavior prediction
Objectives
Improved service, loyalty, and retention
Better profiling and targeting
Reduced expenses
Higher close rates
Increased market share
Higher overall profitability
Higher sales productivity
Added cross selling and up selling opportunities
Increased call center efficiency
Continue
Develop Strategy
Profiling
Modeling
Scoring
Continue
Benefits
Identify life events and extended relationships.
Improving profitability.
Minimizing operational costs and serve more
Reward programs
Reward Program Rewards

Health Rewards Program Up to 30% off for medical

consultants

Included membership discounts

on Various gym and training
centers

Family Discount 25 % off initial policy payment

Shopping and Dining rewards

Loyalty Bonus Total benefit is automatically
increased by 5% at no extra cost
Reward programs Continue
Reward Program Rewards

Multiple Policy Discounts Discounts on premiums can

range from 5-25%
Individual Discount Free Gifts

Discount on movie tickets,

flights, clothing

Management fee Discount Free account handling

THANKS
QUESTIONS