BARRIERS TO COMMUNICATION

BY:
RADHIKA GANDOTRA
(45-MBA-15)
 WHAT IS
COMMUNICATION ???
 COMMUNICATION IS THE ART OF
TRANSMITTING KNOWLEDGE, IDEAS,
INFORMATION AND THOUGHTS
FROM ONE PERSON TO ANOTHER.
 BARRIERS
There are three levels at which communication
takes place
1.Physical level
2.Level of intelligence
3.Emotional level
Anything that hinders the process of
communication at any of these levels is a
barrier to communication.
 Barriers disrupt the
communication between
sender and reciever
Barrier make the message
doubtful for the reader to
understand it
 CLASSIFICATION OF BARRIERS

PHYSICAL BARRIERS

SEMANTIC BARRIERS

LANGUAGE BARRIERS

PERCEPTUAL BARRIERS

CULTURAL BARRIERS

PSCHOLOGICAL BARRIERS

GENDER BARRIERS
PHYSICAL BARRIERS

The distracting element

found in the
surroundings .
Due to the nature of
environment.
Doesnt let the
communication become
effective.
 DIFFERENT PHYSICAL
Noise
BARRIERS
- Physical Noise
- Technological Noise
- Visual Noise

Information
Overflow
When excess no. of
people assigned for
same task

Environment -Some
barriers occur due to
the existing
environment.

Workspace design
Working
OVERCOMING PHYSICAL
BARRIERS
Make suitable
seating
arrangement.
Ensure audibility
and visibility.
Minimise
distractions.
Open-concept
offices are
designed
Put the person
at ease.
SEMANT
IC
BARRIE
SIMILAR SOUNDING WORDS

These words are known as

Homophones
Pronunciation
Spelling
Meaning
Examples:
pale/pail
buy/bye/by
rain/reign
 WORDS HAVE MULTIPLE PRONUNCIATIONS

These words are known as Homographs

Spelling
Pronunciation
Meaning

Examples
The bandage was wound around the
wound.
The research lead to the discovery of lead.
 WORDS HAVE MULTIPLE MEANING

These Words are also known as homonyms

Spelling
Pronunciation
Meaning

Examples
Close the window before the bee gets too close.
Noun Bear (animal) & Verb Bear(support/to
hold up)
OVERCOMING SEMANTIC
BARRIERS

Use simple and

precise language.
Avoid ambiguous
and abstract
words.
 LANGUAGE
BARRIERS

Different Languages

No Clarity in Speech
 LANGUAGE BARRIERS

Using Jargons

Grammar and Spelling

(e.g DON instead of DONE)
OVERCOMING LANGUAGE BARRIERS

Learn the language

Hire an interpreter
Carry a translating
dictionary
Provide language
classes
Usevisualmethods of
communication
 PERCEPTUAL
BARRIERS

Word WELCOME in different

language.

Different People around the

world speak
Different Languages

Perceptual
Filters
 OVERCOMING PERCEPTUAL
BARRIERS
Start listening to
others.
Stay calm and be
positive.
Provide evidence to
support your claims .
Maintaining eye
contact when
communicating
indicates interest.
CULTURAL BARRIERS

COMMUNICATION SHAPES CULTURE , CULTURE SHAPES

COMMUNICATION.
Different Cultural Barrier

Language
Signs & Symbols
Behaviour & Beliefs- Cultural
differences causes behaviour and
personality differences which leads to
miscommunication .
Religion
OVERCOMING CULTURAL
BARRIERS
Determine whether a
specific behaviour is
required for the job.
Learn about other
cultures.
Ask your employees
how best to manage
cultural differences.
 PSYCHOLOGICAL
BARRIERS
If the person is not
emotionally well ,
they wont be able to
communicate
properly
OVERCOMING PSYCHOLOGICAL
BARRIERS
Be aware of
the feelings
that arise in
our mind and
in others when
we
commnicate ,
and attempt to
control them.
 GENDER
BARRIER
This barrier
arises because
men and women
have different
ways of
thinking and
communication.
Some Generalization
WOMEN MEN

Women talk about other Men talk about tangible

people things like business,
sports, food and drinks.

Women rely on their Men find answers by

intution to find answers. analyzing & figuring the
things out.

Women focus on feelings, Men focus on facts,

senses and meaning reason and logic.
 OVERCOMING GENDER
BARRIERS

To overcome
gender barriers
within the
workplace, here
are some helpful
hints:
Create Safe
Workspace
environment.
THANK YOU