Technical Marketing Information

2016
Presenter: Shane Gilles
TMI Application Owner/Solution Lead

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 Technical Marketing Information (TMI)
Agenda
System Purpose
Location
Usage
Basic Navigation
Serial Number Navigation
User Preferences
Feature Code Navigation
Advanced Search Navigation
2016 Projects
Online Training
Q&A
Customer Solutions Quoter (Best Submittal) time permitting

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 TMI System Purpose
Caterpillars dealer portal for commercial and captive engine data.

The TMI system provides engine data for pre-production product and production
configurations.

System started in 1984. Data prior to this date is unavailable.

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 TMI Location
http://tmiweb.cat.com/

Access-
1. Anyone with a Corporate Web Security Logon ID
2. Security and Access Dependent on Affiliation

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 TMI Usage
TMI Users January 2012 to Sept 2016
100,000
90,000
Users about 70k month 80,000
70,000
Visits > 300k month 60,000
Users
50,000
Users 80% Dealers 40,000
30,000
80% Service & Support 20,000
10,000
20% Sales 0
Jan
Feb
Mar
Apr
May
June
August
July
Sept
Oct
Nov
Dec
Jan
Feb
Mar
April
May
June
August
July
Sept
Oct
Nov
Dec
Jan
Feb
Mar
April
May
June
August
July
Sept
Oct
Nov
Dec
Jan
Feb
Mar
April
May
June
September
August
July
October
November
December
Jan
Feb
Mar
April
May
June
September
August
July
Monthly

TMI Visits July 2011 to Sept 2016

400,000
350,000
300,000
250,000
200,000
Visits
150,000
100,000
50,000
0

Monthly

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 TMI Basic Navigation

Most users use

Engine/Parts Data

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 TMI Basic Navigation

You can utilize generator,

Motor, transmission, or
parts consists comparison
tool

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 TMI Basic Navigation
Related Links & Inquiry Help -
1. Strategy
2. Level 3 Team Support Pics
3. Caterpillar Links (SIS, SIMS, Feature Password, etc)
4. TMI FAQs.
5. Inquiry Help

TMI Definitions and Utilities

1. Abbreviations Defined
2. Performance Definitions
3. TMI Preferences
4. Glossary
5. Online Training

Communications
1. Notices
2. Releases
3. Surveys
4. Whats New

Dealer Support Contacts

1. Application Support Center
2. Dealer Solution Network
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3. LevelConfidential
1 SupportYellow
4. Morton Parts Support
 TMI Serial Number Navigation

SN Navigation
1. Engine/Parts Data
2. Enter Serial #
3. Select Serial Number Drop Down
4. Click retrieve data button
5. Any data found will be presented or
linked

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 TMI Serial Number Navigation
1. Serial numbers are linked together
2. (factory linked and updated by service
systems)

1. 18 tabs or containers are found

2. Images found
3. Documents found

1. Engine Rerated? Either invoice or

in the field by dealers using Feature
Protection System. (FPS)

Data is Dynamic based on Serial Number

(it changes)
Range from a little to a lot of data
1) EST00300 Generator
2) LHX25267 Machine
3) NFL00566 Marine (tests)
4) PET000066A Tier 4 Aftertreat
5) C4E00484 4.4 Perkins sourced
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6) CA0201 - Mini Excavators
7) 7HJ08073 Reman
 TMI Serial Number Navigation
2016 Sales and Service Tools
Tab Walk Through
(Using TMI)
1. Engine Test test cell data direct from factory
2. Order Invoice Eng Break Invoice & Full Build of
Material (New! Direct link to drawings)
3. Flash File Software Runs engine progression start to
finish
4. Physical Data Details about parts (teeth on
flywheels, pump priming method, fan pulleys, etc)
5. Gasket Kit
6. Par Dyno Dyno test data captured
7. Component Data Data about major components
radiator, package, jacket water performance curves
etc)
8. Spec Xref All arrangements for spec, SN Prefix etc.
9. EMC Smart linked system to all related documents
and images
10. Performance Data Lab information performance at
certain loads, altitude derates, heat rejection, noise,
emissions and reference info.
11. Emissions Data Caterpillars certified emissions info
12. Generator Data spec, efficiency, mechanical,
performance curves, etc
13. Genset Test Results test report of the genset
package
14. Spec Compare Side by side of related test specs
15. Service Letter links to service letter
Caterpillar Confidential Yellow links to service history
16. SIMSi
17. Test Spec How the engine is to be tested, Nominal,
 TMI Serial Number Navigation
Other Tabs Supported for SN
1. Machine Test (54500430) Track type tractors,
excavators
2. Torsional Vibration (5EK05000)
3. Marine Test (NFL00566) Factory tests
4. Sea Trail Data (NFL00566) Data Used for Sea Trails
5. Reman Data (NFL00566) New Parts Used
6. ECM Data (C4E00484) Perkins Sourced
7. Product Specific Data Sourced MHI, FIAT, etc tabs
8. Notes Messages or notices specific to Serial Number
9. As Manufactured (WRH00104) Factory Consist
10. Paid for Test (SBJ01336) Additional Tests Pd by
Dealer Only viewable to that dealer

Dont forget you also have this data and

tools available on the home page.

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 TMI User Preferances
User Preferences
1. English or Metric
2. Serial Number Tabs
3. Test Spec Tabs
4. Loading Image (Gopher!)
5. Classic versus New Look and Feel
6. BOM Tree Structure versus Classic BOM
7. Looking for other ideas to help you

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 TMI Feature Code Navigation
Feature Code Navigation
1. Enter Feature Code # Ex. C13DI40
2. Select Feature Code Drop Down
3. Click retrieve or Retrieve Cross
Reference data button
4. Retrieve data is data specific to the
feature code
5. Retrieve Cross References is data
tied or related (engine arrangement,
test specs, performance numbers,
generators, currently for sale, etc)

Additional Navigation
1. Feature Text Search
2. Flash File Number
3. Invoice Number
4. Part Number
5. Performance Number
6. Serial No Prefix
7. Shipping Order Number
8. Test Spec
9. Advanced Search (will discuss)

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 TMI Feature Code Navigation
Feature Code Navigation
1. Retrieve Data
2. Feature to Sales Model
- Active, version, factory, dates

Feature Code Navigation

1. Feature to Parts
2. Characteristics/Configuration
3. Related Pricing Arrangements

Feature Code Navigation

1. Part Consists (BOM data)
2. Related found data drawings,
component, systems, etc

Retrieve Cross Ref

Provides this Data Plus all
Related or Tied Data
(performance #, test specs,
generators, emissions, etc)

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 TMI Feature Code Navigation
Feature Code Navigation
1. Retrieve Cross Reference
2. Products currently for sale
- Sales model
- Fuel
- After Cooler
- Engine Arrangement
- Test Spec
- Performance #
- RPM
- HP
- Certification year and level
- Torque Check
- Power Setting
- Industry
- Sub Industry
- Etc.

Feature Code Navigation

1. Retrieve Cross Reference
2. Will build all found tabs/containers of
data

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 TMI Feature Code Navigation
Feature Code Navigation
1. Retrieve Cross Reference
2. Found Related Data
3. Introduce New Tabs

4. Part Consist Full BOM Breakdown

5. Power Setting Related Power Settings to PA
6. Component Data Engine Friction Data, Battery
chart, Front Side Load, Rear Side Load etc..
7. EMC
8. Drawing Engine, attachments etc.
9. Where Used (Engine arrangement core to related
PA)

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 TMI Advanced Search Navigation
Advanced Search
Navigation
1. Simply click
2. Helpful notes explain the reason for
the button

Advanced Search
Navigation
1. Dealer Product Support Search
Searches other Caterpillar Dealer
Websites
2. Ex. 2100

Advanced Search
Navigation
1. Enter any values known
2. Example C13
3. Next select either all ratings or the
ones for sale only.

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 TMI Advanced Search Navigation
Advanced Search
Navigation
1. 262 Ratings found for current C13
2. Enter more if you can to narrow the
results

Advanced Search
Navigation
1. Click Retrieve data like before
and the result is all tabs or
containers related.

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 TMI 2016 Projects TMI 2017 Projects
CHECK THE HOME PAGE FOR LATEST PROJECTS AND RELEASE INFO 1. The key is your voice.

2. We need your input to

Project Delta (Electric Motors) Complete improve to make your jobs
Electric Power Photovoltaic and Energy Storage Complete easier to sell and service our
Sea Trail Rewrite Complete products.
Generator Search > 1000 Complete
Add Package Data SA Aluminum and Others as Needed Complete
Added Injector Trim Data Complete
Emissions Centralization (one source) Complete
Best Submittal & EMC Cleanup Project Complete
Drawing to TMI Change Level, Feature Code, and Part # Search Complete
Multi-brand/Engineering Data Improvement Complete
Generator Upload Improvement for Multi-sourced Manufactured Alternators Complete
Dynamic Gas Blend Added to Performance Data Complete

Petro Transmissions Factory Test In Progress (TBD)

Aftertreatment (CEM, PETU, etc) Manufacturing Movement Pending (TBD)
Torsional Vibration Rewrite - Pending (TBD)
Multiple Invoice Project Pending (TBD)
Perkins Sourced Marketing Data Pending (TBD)
TMI Edit Data Security and Source Info Pending (TBD)
Gas Data Improvements Project Pending (TBD)
Part Number with No Child Improvement Pending (TBD)

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 TMI Online Training
TMI Tutorial
1. Little dated
2. But helpful as a refresher.

2016 Training Added Here

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 TMI Q & A (Improvement Ideas)

? participants
Issues and improvement ideas here

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 TMI CSQ Best Submittal
http://tmiwebclassic.cat.com/tmi/servlet/cat.edis.tmiweb.gui.TMIDirector?Action=openwindow&type=RNTMIRefNum&refno=512DE6C&selection=Feature
%20Code&unitType=E&system=TMIWeb&feat=512DE6C&pwr=GG0288&xref=true&inputsource=psq&type=Submittal&quotenum=dms0067-01&configname=Configuration
%2001&plant=LE&salesorg=E901&salesmodel=3512%20PGAG&features=3512C,CERTESE,NONULL,60H4160,STANDBY,ESCYES,ECP5GT1,KW01500,EMCP33A,512DE6C,MSEPGGN,MSCEC77,MW
CODEF,OGNPMW5,RPA0310,GENRTDM,UIPBBHS,CUSTCNR,AUXPNLL,SPEDPTS,EMCSD10,ANNNFPA,ANNUNSL,LPCMONS,RTDDIOH,CT03005,PYRTC11,LANENGO,LITENGE,LITPAPR,FWS0004
,SWP0002,ELSM246,BAT2417,BATRM03,ALT2491,JWHWP00,TSPCSA4,TRSGEN1,TVATRS1,TRSGEN7,NOENCPB,BUSBM6L,NOENCPR,BOTCBLL,BUSBM6R,NGRDCNN,VIBRM07&partnumbers=35
12%20PGAG,5N9599,GG0288,GP0920,2711454,2673949,2628100,GC4825,2628224,3662120,LE0196,GZ0281,GC4971,2628100,LE0951,0P1793,0P1530,0P9799,0P7608,LA1330,2787089,LE0174,LE7
541,GZ0286,GC3238,GC2994,GC2959,GC2964,GC3107,GC2963,GC3243,CA0866,3003728,0P9715,0V1672,GC2891,GP0773,GP0772,GC2505,0V1065,GC5037,GP1273,GP1362,9Y8156&drawings=23
36966,2336967,2379000,2527372,2846048,2909671,2782627,2157672,2380426,5N8654,2606555,5N8707&Hz=60&Volts=4160&DLRCODE=S202

Best Submittal
1. CSQ generates long URL
2. TMI searches does the following
3. TMI data found
4. Documents found
5. Drawings found

6. Purpose to make submittal process

easier.
7. - Project to make searched
documents more specific
Completed this year.

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