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30 min Pizza delivery (High Level

process Map)

Six Sigma Assignment 2


(Section A)

Anand Singh (PGP/19/004)


30 min Pizza High Level Process Map
30 minute pizza (Order to delivery Process)

Late Collectio
Custo

Deliver N
Customer Delive O n of
s Pizza
mer

calls for ry Payment


order

YES

Partial or
Recep

Take No Deposits
order and received
Payment
tion

cash to
address is cashier
collected

Makes
Prepare Cooks pizza
END
Delive Chef

s Pizza Pizza ready for


delivery

Picks up
batch of
Pizza
ry

2
Pizza Delivery SIPOC / Flow
SUPPLIERS INPUTS PROCESSES OUTPUTS CUSTOMERS
Food Ingredients (dough, Pizza End-User
Wholesalers tomato sauce,
cheese, spices, etc.)
Food Equipment Ovens, stoves, Bill
Vendors refrigerator, etc.
Order-to-
Landlord Building space Delivery Cycle
Automobiles Cars and fuel

Utility Companies Electric, gas,


telephone
Misc. Suppliers Pizza boxes, pots,
pans, kitchen tools,
etc.

1 2 3 4 5

Take Prepare Cook Deliver Collect


Order Pizza Pizza Pizza Payment

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