Professional Documents
Culture Documents
OTHER ALTERNATIVES
Competitive Advantage
Cost Uniqueness
Broad
Focus Cost
Differentiation
Leadership
Competitive
Scope
Narrow Focused Cost Focused
Focus Leadership Differentiation
3
Differentiation Strategy
Unique Attributes and features of a product Customer Value
Differentiation Unique Needs Premium Price
Ways of Differentiation
Superior customer service
Product Design
Product Innovation
State of the art Technology Quality
Watching Movies
4
Integrated Cost Leadership/ Differentiation Strategy
5
3 Common Approaches
6
Common Approaches
2. Information Network
Information network linking suppliers,
Producers, distributors, and Customers
Invest heavily in ERP Software Systems to
improve Firms Efficiency
Link and Connect various departments & Data/
Knowledge Transfer
Exchange of Data between operators in the entire
supply chain
SAP Users Differentiate your products more
sharply & drive costs
7
3. Total quality Management (TQM)
Increase Product quality
Improve Productivity
Differentiate High Price Market Share
Competitive Rivalry Two or more Firms jockey with one another to seek an
advantageous Market Position
Awareness: Attacking firm being aware of the Mkt Commonality & Resource Similarity
Motivation: Incentive to Attack and respond 9
FIRST MOVER, SECOND AND LAST MOVER:
10
LATE MOVER Responds to a competitive action, but after
time has elapsed after first movers action and second movers
response
11
FIRMS ABILITY TO ATTACK AND RESPOND:
Resource Availability and ability to respond affect the
probability of firms response to actions
The four forces influencing interaction are:
(i) Size of the firm
(ii) Action & Response Speed
(iii)Innovation Ability
(iv)Product & Process Quality
+ (M A R WALMART
K ET
FIRM SIZE POWER
)
+ (ORDER OF ENTRY) Sustaining
SPEED
LE A D E R) * Actions &
A R K E T AN D
+ (M M EET NEEDS Outcomes
INNOVATION Q M ) M ER
( T O
+
D C US T
EXCEE
QUALITY
* TQM TOTAL COMMITMENT TO IMPROVE 12
EVERY PROCESS
COMPETITIVE OUTCOMES
COUNTER
LAUNCH
ATTACK
TIME
13
DROP PRICES FAST CYCLE
SUSTAIN THE MOMENTUM BY
OFFERING NEW PRODUCTS &
CAPTURING NEW MARKETS
Returns
from FIRM ADVANTAGE AGAIN
Replicable
Actions
TIME
SUDDEN EROSION IN COMPETITIVE ADVANTAGE AS FIRMS
ATTEMPT TO OBTAIN TEMPORARY ADVANTAGE
14
ALTERNATIVE STRATEGY OPTIONS