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RATIONAL
Analyzes
Quantifies
Is Logical
Is Critical
Is Realistic
Likes Numbers
Knows About Money
Knows How Things Work
OPERATIONAL
EXPERIMENTAL
Infers
Imagines
Speculates
Takes Risks
Is Impetuous
Breaks Rules
Likes Surprises
Is Curious / Plays
Is Sensitive to Others
Likes to Teach
Touches a Lot
Is Supportive
Is Expressive
Is Emotional
Talks a Lot
Feels
INTERPERSONAL
1988-1997 The Ned Herrmann Group
Expects:
Expects:
Appreciates:
Appreciates:
Critical Analysis
A good debate
Efforts to spend time wisely
Expects:
Expects:
Appreciates:
Appreciates:
Rational
Experimental
Speaks in phrases
Operational
Interpersonal
Is animated - gestures
C
1993-1997 The Ned Herrmann Group
D
I need to know I am
dealing with someone
who knows their stuff
and has the right
expertise
Reliability and
coming through as planned
are essential for me
to have trust
A
B
D
C
PERFORMING
A
Recognize
achievement
Celebrate
success
Set new
targets
Document
process and
results for
continuous
improvement
Develop
operating
agreements
and define
consequences
B Clarify roles
Develop shared
leadership based
on expertise
Communicate
success
Clarify
mission or
mandate,
expected
results
Build shared C
purpose and
vision
Identify how team
work relates to the
organization
Get to know
each other
Share
values
NORMING
A
Evaluate
team and
results against
performance
goal
Chart
progress
Acknowledge
effort
Make time
for creative
thought,
humor and
fun
STORMING
Select 1 or 2
performance
goals
Identify where
breakdowns occur
Refer to operating
agreement
Confront
B deviations
from
agreement
Encourage C
diverse ideas
Connect diverse
perspectives
Refer to vision
Surface conflict
Focus on
behaviors not
individuals
Seek input