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Lesson 4

Maintaining SBA

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Lesson Objectives

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Following this lesson, you should be able to:

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Identify the level of the file manager alarms.

Run maintenance commands.
Control SBA status.
Identify SBA alarms and associated actions.
Datafill SBA on the DMS-MSC.
Identify SBA logs.

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Unprocessed Files, and Storage Disk Space

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When the percentage of disk space used by unprocessed files exceeds:

Critical alarm
Unprocessed files exceed
90 % disk space

Major alarm
Unprocessed files exceed
70 % disk space

Minor alarm
Unprocessed files exceed
50 % disk space

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SDM Maintenance Commands

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To display the commands available

under SDM maintenance:
1. Launch an FTP session on
the SDM.
2. To display the available
commands, enter help.
The following screen is
displayed. It lists the
commands and their
actions.

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To display a help on a
specific command:
1. Enter the command
help followed by the
name of the command
you want to get
information.

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Verifying Status, and Configuration

"Confidential information -- may not be copied or disclosed without permission".

Before using the SBA, verify its status and configuration. Make sure that the
following is accomplished:

Verify that the SBA is in InSv state.

Verify that the logical volumes have been allocated.

Ensure that other critical parameters are entered.

For more information, refer to the GEM SuperNode Billing Application OA&M
Manual, Chapter 6, Controlling SBA, 411-4231-301.

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Identifying SBA Alarms

Many conditions can raise an alarm.

"Confidential information -- may not be copied or disclosed without permission".

All general alarms generated by the SBA generate a log. Another log is generated when the
alarm is cleared.
While there is a log message associated with each alarm, the information may not be
enough to determine what raised the alarm.
The following events can generate alarms:

A problem with either the SBA or the general FTP process on the SDM:
LODSK alarms
The primary files (closedNot Sent) are not being moved from the SDM to the
downstream processor. Check the associated log.
FTP errors
The downstream processor is full (no space to write files):
Check the DMS switch/CM SDMB logs which indicate that the file(s) was
not sent.
Verify that the scheduling was turned off.
An insufficient amount of storage space.
BAKUP, BAK50, BAK70, and BAK90 relate to the backup system indicate a general
storage problem on the DMS switch/CM.

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Alarm Layout
CI

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MAPCI

SASelect

NWM

Activity
IOD

CPSys

MTCNA
BERP

DIRP

MS
DMS

MTC

IBNMEAS

Appl

PM

Trks

SDM

Net

SDMBIL

FPE

TESTTOOL

CPSTATUS
CCS

DCAP

Ext

OAM&P

SWMTC

POST

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SBA Logs
The system generates the following two types of SBA logs:

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Information logs
Occur throughout the course of events and inform you of the various states
of the system.
These logs do not require any action.
Alarm-related logs
Associated with an alarm, they notify you of some type of problem.
These logs do not always require an action but may warn you that an action
needs to be taken at some point to avoid a more serious condition.
The log number categorizes the type of log.

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PE/TRD/CN/UM957
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"Confidential information -- may not be copied or disclosed without permission".