UHF 6033

P
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DYNAMI
TEAM LEADERSHIP

LECTURER

DR KHADIJAH BINTI DAUD

GROUP MEMBERS
VITHIAWATHI A/P SUBRAMANIAM

NUR SAKINAH BINTI YAHYA

SITI ZALEHA BINTI MOHMED SALLEH

LEARNING OUTCOMES
GROUP VS TEAM

TEAMS PROS & CONS

CHARACTERISTICS OF
EFFECTIVE TEAMS

3 TYPES OF TEAMS

TEAM LEADERS ROLE IN

SUPPORTING CREATIVITY

5 DETERMINANTS OF
EFFECTIVE TEAM
DECISIONS

LEADERS ROLE IN GROUP

DECISIONS

3 PARTS OF EFFECTIVE
MEETINGS

WHAT IS TEAM..
A GROUP OF PEOPLE WITH A FULL SET OF COMPLEMENTARY SKILLS REQUIRED TO COMPLETE
A TASK, JOB, OR PROJECT.
A GROUP OF PEOPLE WITH DIFFERENT SKILLS AND
DIFFERENT TASKS, WHO WORK TOGETHER ON A
COMMON PROJECT, SERVICE, OR GOAL, WITH A
MESHING OF FUNCTIONS AND MUTUAL SUPPORT.

Together

Everyone

TEAM
Accomplishes

More

SO
No matter what you are trying to do,
TEAMS are the most effective way to get
the job done

WHAT IS TEAM LEADERSHIP..

A TEAM LEADER IS SOMEONE WHO PROVIDES GUIDANCE,
INSTRUCTION, DIRECTION AND LEADERSHIP TO A GROUP OF OTHER
INDIVIDUALS (THE TEAM) FOR THE PURPOSE OF ACHIEVING A KEY
RESULT OR GROUP OF ALIGNED RESULTS

Basics Difference between Groups &Team

Groups
A collection of individuals, the members
accept a common task, become
interdependent in their performance, and
interact with one another to promote its
accomplishment.

Teams
Work Teams: A small number of people with
complementary skills who are committed to a common
Purpose, common Performance Goals, and an approach
for which they hold themselves mutually accountable

Group VS Team
GROUP
GROUP
Varies
Varies values
values
Commitment
Commitment varies
varies
More
More independent
independent
Strong
Strong leader
leader
Individual
Individual accountability
accountability

TEAM
TEAM
Shared
Shared mission
mission
Collective
Collective responsibility
responsibility
Strong
Strong commitment
commitment

Common
Common goals
goals or
or tasks
tasks
Shared
Shared leadership
leadership roles
roles
Individual
Individual and
and mutual
mutual
accountability
accountability
Equality
Equality

Good
Good for
for the
the whole
whole
10

Difference between Teams & Groups

Basis of Differentiation

Teams

Groups

Leadership

Leadership is
essentially shared

One Leader

Interdependence

Greater
interdependence

Less interdependence

Outcome

Collective or joint
work product

No collective outcome

Motivation

Motivated by
purpose of
performance

Motivated by Leader

Dependence

Collective work
product

Depend heavily on individual

work

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TEAM PROS N CONS

12

PRO
Synergy
Avoids major errors
Faster, better decisions
Continuous improvement
Innovation
Stimulates self-motivation
Greater job satisfaction

CONS
Pressure to conform to group
standards and conduct
Ostracized for productivity
Social loafing
Group think
Inter-group conflicts

Needs fulfillment

13

CHARACTERISTICS OF
EFFECTIVE TEAMS
COMPELLING
PURPOSE

SHARED
LEADERSHIP

ENOUGH
STRUCTURE

FULL
ENGAGEMENT

EMBRACE
DIFFERENCE

UNEXPECTED
LEARNING

STRENGTHEN
TEAM
MEMBER
RELATIONSHIP

GREAT
RESULTS

Lets now see an

video on
characteristics of
effective teams

ACCOUNTING

MARKETING

FINANCE

HUMAN
RESOURCES

VIRTUAL TEAM

SELF-MANAGED TEAM
CROSS-FUNCTIONAL TEAM
FUNCTIONAL TEAM

2
1

4 TYPES OF TEAMS

Functional Teams
Sometimes referred to as Problem Solving Teams.
Groups of a line manager and 5 to 12 employees.
All from the same department, who meet for a few

hours each week to discuss ways of improving quality,

efficiency, and the work environment.

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FUNCTIONAL TEAM

work
environment
discuss ways
improving
quality,
efficiency

FUNCTIONAL
TEAM

meet for
a few
hours

Problem
Solving
Teams

same
department

Cross-Functional Teams
Employees from the same hierarchical

level, but from different work areas,

who come together to accomplish a task
or project

Some members can be from outside the

organization

too

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CROSS-FUNCTIONAL
TEAM
SAME
hierarchical
level
members can be
from outside the
organization

CROSS
FUNCTIONA
L TEAMS
together to
accomplish a task
or project

different
work areas

Self-Managed Teams
Groups of 10 to 15 people
From different departments who take on
responsibilities of their former supervisors to
manage the team and achieve its goals

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SELF-MANAGED TEAM
10-15
PEOPLE

MANAGE
THE TEAM
TO ACHIVE
THE GOALS

SELFMAANGED
TEAMS
TAKE ON THE FORMER
SUPERVISORS
RESPONSIBILITIES

DIFFERENT
DEPARTMENTS

VIRTUAL TEAMS
Teams that use computer
technology to tie together
physically dispersed members
in order to achieve a common
goal.
Team Characteristics
1. The absence of paraverbal and nonverbal cues
2. A limited social context
3. The ability to overcome time and space constraints

A VIRTUAL TEAM WORK

SKILL REQUIRED
TO FORM A
HIGH PERFORMANCE
TEAM

SKILL SET REQUIRED TO FORM

A HIGH PERFORMANCE TEAM
1

Technical Expertise
Problem-solving &
Decision Making Skills

Interpersonal Skills

SKILL SET REQUIRED TO

FORM A HIGH PERFORMANCE
TEAM
1

Technical Expertise

SKILL
SKILLSET
SETREQUIRED
REQUIREDTO
TOFORM
FORM
AAHIGH
HIGHPERFORMANCE
PERFORMANCETEAM
TEAM

SKILL SET REQUIRED TO FORM

A HIGH PERFORMANCE TEAM

SKILLSET
SETREQUIRED
REQUIREDTO
TOFORM
FORM
SKILL
HIGHPERFORMANCE
PERFORMANCETEAM
TEAM
AAHIGH
2

Problem-solving &
Decision Making Skills

SKILL SET REQUIRED TO FORM

A HIGH PERFORMANCE TEAM

SKILL SET REQUIRED TO FORM

A HIGH PERFORMANCE TEAM

SKILL SET REQUIRED TO

FORM A HIGH PERFORMANCE
TEAM

TEAMWORK ON
HIGH PERFORMANCE TEAM
VIDEOS
# VIDEO

SKILL SET REQUIRED TO FORM

A HIGH PERFORMANCE TEAM
3

Interpersonal Skills

SKILL SET REQUIRED TO FORM

A HIGH PERFORMANCE TEAM

SKILL SET REQUIRED TO FORM

A HIGH PERFORMANCE TEAM

SKILL SET REQUIRED TO

FORM A HIGH PERFORMANCE
TEAM

Managing Emotions in the Workplace

TEAM LEADER ROLE

IN SUPPORTING
CREATIVITY

TEAM CREATIVITY

The process of generating new ideas,

products, processes, or services

TEAM CREATIVITY

TEAM CREATIVITY

MORE

TEAM CREATIVITY

TEAM CREATIVITY

organizational

4 ORGANIZATIONAL
PRACTICES THAT
SUPPORT TEAM
CREATIVITY

4 ORGANIZATIONAL
PRACTICES THAT SUPPORT
TEAM CREATIVITY
1

MEMBERS MATCHED
AUTONOMY FOR MEMBERS

PROTECTION AGAINST
CREATIVITY BLOCKERS
ADEQUATE RESOURCES

1 ~ MEMBERS MATCHED

Matching people with the right assignment

2 AUTONOMY FOR
MEMBERS

Generate
Spontaneou
s
idea

3 ~ PROTECTION AGAINST
CREATIVITY BLOCKERS
Who is creativity blockers ?

4 ADEQUATE RESOURCES

Time

Money

4 ADEQUATE RESOURCES

Enough equipment
A lack of resources (especially time) will
keep you away from

Blocks to Creativity

Functional Fixedness

Lack Of Technical
Expertise

Blocks to Creativity
High levels of technical
expertise & experience

Evaluation of ideas

Blocks to Creativity
Lack of autonomy &
control
Extrinsic motivators

Steps to Improve Creativity

55

How to Lead
Creative Followers

Recognize that creativity is evolutionary, not

revolutionary

56

Team Decision Making

Advantages

Improved quality
Diffusion of Responsibility
Better understanding
Higher commitment

Disadvantages

Take longer
Not necessarily better

57

5 Determinants
of Effective
Team Decisions

Team Size
and
Composition

Members
Status

Members
Traits and
Values

Team
Cohesiveness

Quality
of
Leadership
58

3 Parts of Meetings
Identify

objectives.
Cover agenda.
Summarize and
review.

59

Leaders Role in
Group Discussions
Traditional Approach

60

TRADITIONAL APPROACH
Focus on task
Ignore personal feeling
Seek opinions
Get agreement
Make final decisions

61

Leaders Role in
Group Discussions
Group-Centered Approach

62

GROUP CENTERED APPROACH

Listen attentively
Watch for nonverbal cues
Be aware of members
Feelings
Needs
Etc.

63

Leaders Role in
Group Discussions (Contd.)
Group-Centered Approach example

64

Sekianterima kasih

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