Professional Documents
Culture Documents
a multiple criteria
environment :
Who
• Collaborate interactively to achieve common
goals
While
• At least one of the team members works at a
different location, organization, or at a
different time
So that
• Communication and coordination is
predominantly based on electronic
communication media
Various Forms of Virtual Work
Depending on:
• Organizational
• Societal
Individual
• Advantages
higher
– flexibility
– time control
– responsibilities
– work motivation
– empowerment of the team members
• Challenges
– feelings of isolation
– decreased interpersonal contact
– increased chances of misunderstandings
– conflict escalation
– increased opportunities of role ambiguity and
goal conflicts due to commitments to different
work-units
Organizational
• Advantages (strategic)
– working by skills
– working round the clock
– speed and flexibility in response to market
demands
– a closer connection to suppliers and customers
– expenses for traveling and office space can be
reduced
• Challenges
• Phase A: Preparations
• Phase B: Launch
• Phase C: Performance Management
• Phase D: Team Development
• Phase E: Disbanding
Phase A : Preparations
Personnel Selection
• KSA
• general cognitive abilities
• taskwork-related attributes (hard working and
reliable , integrity)
• teamwork-related socio-emotional attributes
(agreeableness , emotional stability)
• attributes relevant for telecooperation
• diversity
Task Design
• Generating
• Choosing
• Negotiating
• Executing
Task Interdependence
– leadership
– communication within virtual teams
– team members’ motivation
– knowledge management
Leadership
Environmental
• Task difficulty
• Luck
Role Conflict
• Type of innovation
• Stage of innovation
• Scope of innovation
• Type of organization
Environmental Contingencies
• Uncertainty : is a function of the rate of change of
technologies and product-markets
Affects:
– magnitude of innovation
– nature of innovation
• Innovative
– Complexity low , Uncertainty high
• Networked
– Complexity high , Uncertainty low
• Complex
– Complexity high , Uncertainty high
• Differentiated
– Marketing competencies
– Product or market multi-divisional structure
• Innovative
– Scientific or technological competencies
– Functional structure
• Networked
– Project management competencies
– Professional structure
• Complex
– A range of competencies
• Flexibility
• Adaption
• Learning
Degree and Type of Innovation
• Type
– Product innovation ( change in product or
service )
– Process innovation ( change in ways product or
service are created )
• Degree : Degree of novelty involved
– Sustaining
– Disruptive
• Sustaining