Professional Documents
Culture Documents
2
Realizing Enterprise
Contract Lifecycle
Management (CLM)
6
From the Gartner Files:
Market Guide for Contract
Life Cycle Management
22
About
ICERTIS
Summary
Icertis Contract Management is a comprehensive
platform that
enables
enterprise contract
management with a high adoption rate and the
easiest-to-use user interface. The system builds on
this foundation to deliver a robust contract
compliance and risk
management capability, helping organizations achieve
1]
Deploy
the contract
management
solution
to
higher
levels
of maturity
in their contract
management
operations.
manage
enterprise- wide contracting processes by
onboarding all contract types across functions and
regions. Leverage this to make the system a single
source of truth on everything related to contractual
relationships.
2] Drive adoption through the enterprise with a focus on
contextual representation with the right convenience of
usage with enablement of mobility. Evaluate the solution
not just for end user usage but also for ease of
configuration and how it enables the enterprise to be
agile in responding to changing business needs.
3] Integrate with enterprise systems to drive compliance
of contractual terms. Leverage the platform to extend
its usage in order to drive commercial processes to
ensure savings and significant improvements in
business velocity.
4] Provide holistic contract risk management to enable
proactive visibility and management of high risk
contracts. Leverage the system to not only identify risks
but to also set mitigation actions in order to manage the
contract risk to help enterprises reduce exposure and
protect against liabilities and business losses.
Source:
ICERTIS
Market Direction
Historically, CLM has been viewed by
user organizations as an
operational cost of doing business.
Few companies have viewed CLM
as strategic, or from a risk
management perspective. There
has been a failure of the
contracts/legal team to make a
strategic case to C-level executives
on how CLM can save (or make)
money and how the applications,
when appropriately applied with
reasonable controls, can reduce
corporate risk. C-level executives
wont understand until contracts/
legal
and,ofinthis
many
companies,
As
result
failure
to capture
procurement
and
join IT
forces
the
attention of
thesales
C-level,
and create a
investment
in strategic
CLM has business
been
case.
minimal.
Vendors, too, have
represented the market poorly,
selling
departmentally, with few vendors
historically presenting their case for
an
enterprisecentric
approach to
CLM
Is Moving
From
CLM.
Nice to Have to
Need to Have
Introduction
Through late 2014 and into 2015,
Gartner gathered information from a
cross-sample of 30 vendors of CLM
solutions, plus a number of their
customers, in order to provide a
Market Guide for CIOs, IT leaders and
line-of- business management to be
leveraged when identifying and
selecting vendors to support CLM
process maturity.
Important:
The list of vendors
included in this report is by no
means exhaustive. Nor does the
list suggest that listed vendors are
in some way superior to vendors not
covered. There are more than 80
vendors in the
CLM market today, each with very
different characteristics and
abilities. Inclusion in this report was
determined in order to represent a
wide spectrum of vendor types,
coverage and abilities. Additional
vendor names and analysis are
available through the Gartner
inquiry process.
Source: Statistics of U.S. Businesses, United States Census Bureau (2012) and Gartner (July 2015)
FIGURE 1
Percentage of Customers by Customer Revenue Size (VendorReported Data)
FIGURE 2
Number of Customers by Industry (VendorReported Data)
Note: Industries with less than 10% include aftermarket, mining, non-life sciences
contract manufacturing, hospitality, paper and pulp, real estate and facilities
management, and metals.
Source: Gartner (July 2015)
10
11
FIGURE 4
CLM Vendor Regional Coverage (VendorReported Data)
12
FIGURE 5
Average Rank of Functional Depth of Vendor Solutions (VendorReported Data)
Concepts (ASC)
ASC was established in 1992. Its
solution, ASC Contracts, is aimed
at customers seeking the full life
cycle of CLM. ASC is based from
offices in the U.S. and Canada
and through partners elsewhere,
and
its product is most commonly
used in the communications
and media sector,
although it has a number of
customers in energy, healthcare,
high tech and industrial
manufacturing. ASC claims that
most of
its customers (more than 70%)
are large enterprises, with more
than $10 billion in revenue. ASC
has a slightly higher usage on
the sell side than on the buy side.
Few
13
Corridor
Corridor is headquartered in the
U.S. and began business in 1996.
The Corridor Contract Management
(CM) [.app] is built on top of
Microsoft SharePoint. Its customers
use the product predominantly on
the buy side, and its most
penetrated industry is healthcare.
Most customers license the solution
on-premises under a traditional
license and maintenance
agreement.
Corridor
Curtis claims
Fitch to have direct
offices in all regions.
U.K.-headquartered Curtis Fitch
focuses almost exclusively on
buy-side contracts with its
product CF Contracts. The solution
provides the ability to build
contracts from predefined
clauses or from template
documents. Curtis Fitch also
provides CF
Contracts alongside its sourcing
solutions. CF Contracts is used in a
number of industries, including
Financial Services, Food and
Beverage, and Retail, but is
extensively
industry-agnostic.
Exari
According to the vendor, the product
Exaris Contract Management
is used by most organization sizes
solution is used in banking,
on a subscription basis.
insurance, financial services and
technology/media companies and in
government departments.
Customers use the solution primarily
on the sell side. Ten percent of
customers use the product on both
the buy side and the sell side. Exari
is headquartered in the U.S. and
serves customers of most sizes.
Exari says that, while nearly all
customers license on a
subscription
Gatewit model, 80% of
customers use the product onGatewit is unique in this list as the
premises.
only vendor headquartered in
Portugal. Its solution, Gatewit
Contract Management, is almost
exclusively focused on very small
organizations (primarily in local
government),
Infor
Infor Lawson Contract Management
is a tightly integrated extension of
the Infor Lawson Supply Chain
Management solution.
Licensed on-premises or hosted,
its small list of primarily U.S.
customers (less than
100) utilize the solution, almost
exclusively, for buy-side activities.
Customers are primarily in the
healthcare or public sector
industries. The template-based
solution
is mainly valued for its repository,
rebate management, tier-pricing
functionality, enterprise search
engine, contextualized alerts
and Infors integration platform
(Intelligent Open Network [ION])
which aids integration to other
products. Infor has also
announced a newly created,
cloud-delivered
contract
Ivalua
management solution due to
Established in 2000, Ivalua is a
launch before the end of 2015,
provider of spend management
which will be aimed initially at
software, with main offices
sell- side manufacturing or
located in the U.S. and in Europe.
distribution-centric contract
As a result, the Ivalua Buyer
requirements.
contract management solution
focuses heavily on
buy-side agreements. Unusually,
Ivalua says that its customers are
licensed primarily
on a subscription basis, despite
40% of customers deploying onpremises, with 50% in a hosted
model. Most of its customers have
revenue exceeding $1 billion,
although
have customers
Novatusit does
Contract
as
small
as
$50
Managementmillion in revenue.
Ivalua partners with Seal Software
Novatus, established in 2008 in
for the discovery phase.
the U.S., focuses most of its
efforts on buy-side contracts. Its
product, Novatus Contracts,
16
FIGURE 6
Licensing and Delivery Methods (VendorReported Data)
FIGURE 7
Percentage of Customers by Industry (VendorReported Data)
18
FIGURE 8
Percentage of Customers by Industry (Vendor-Reported Data)
Continued
FIGURE 9
Percentage of Customers by Industry (Vendor-Reported Data)
Continued
19
FIGURE 11
Percentage of Customers by Industry (Vendor-Reported Data)
Continued
FIGURE 12
Percentage of Customers by Industry (Vendor-Reported Data)
Continued
20
FIGURE 13
Percentage of Customers by Industry (Vendor-Reported Data)
Continued
Evidence
1 The presence of usage on the
buy side
and the sell side
provides
two guides
for
selection:
Customers using the solution
for both contract types tend to
be more mature in terms of
their CLM processes and
organizational structure.
The percentage may also be an
indication of the vendors
experience of more mature or
complex contract types or the
interdependencies between
contracts.
Source: Gartner Research,
G00276707, Nigel Montgomery,
Deborah R. Wilson, 16 July 2015
21
About ICERTIS
Icertis Contract Management is a comprehensive
platform that
enables
enterprise contract
management with a high adoption rate and the
easiest-to-use user interface. The system builds on
this foundation to deliver a robust contract
compliance and risk
management capability, helping organizations achieve
higher levels of maturity in their contract management
operations.
Click Here
22