Professional Documents
Culture Documents
Levels of culture
Culture exists in three levels
Artifacts
Espoused
values
Basic
underlying
assumptions
Unconscious taken
for granted beliefs,
perceptions,
thoughts and
feelings
Strategies, goals,
philosophies
Visible
organizational
structures and
processes
Why culture?
Identity to the organization
Source of stability and continuity
Interpretation of organizational activities
Stimulate enthusiasm
Characteristics of culture
Leaders influence- leaders value directs the firm.
Observed behavior regularities-common languages,
jargon, rituals
Norms
Dominant values
Philosophy
Rules
Organizational climate-Employee perception about
management practices
Creation of culture
Original source of culture reflects the vision and mission
Sustaining culture
Selection
Top management
Socialization- Process that adapts employees to the
organization culture
Encounter stage- knowing what the organization is really
like and confronts. Reaffirmation of their perceptions
regarding organization.
Metamorphosis stage-Employee changes and adjusts to
the job, work group and organization. It completes the
socialization process.
Effective culture
Adaptability
Involvement
Clear mission
Consistency
Work Stress
Stress is defined as a dynamic condition in which an
individual
is
confronted
with
an
opportunity,
Causes
Stress Model
Environmental Stressors
Consequences
Physiological
Economic uncertainty
symptoms
Political uncertainty
Individual differences
Headaches
Technological uncertainty
Perception
High BP
Job experience
Heart disease
Organizational factors
Task demands
Role demands
Social Support
Belief in locus of control
Hostility
Depression
Organizational structure
Organizations life stage
Individual factors
Family problems
Economic problems
Personality
symptoms
Anxiety
Interpersonal demands
Organizational leadership
Psychological
Experienced stress
Reduced job
satisfaction
Behavioral
symptoms
Productivity
Absenteeism
Turnover
Organizational Approaches
Selection and placement
Goal setting
Job redesign
Participative decision making
Organizational communication
Wellness programs