MEM575

INDUSTRIAL MANAGEMENT

Code: MEM575
Course: INDUSTRIAL MANAGEMENT
Level: Bachelor Degree
Credit Unit: 3
Contact Hours:
Lecture

: 3 hrs/week
Tutorial : 0 hrs/week
Practical : 0 hrs/week

Part: 6
Course Status: Core
Prerequisite: None

Lecturer
Room
Phone
Email

: Nurul Hayati Binti Abdul Halim

: T1-A14-12A
: 03-5544 2848 / 012-2164487
: hayatihalim@salam.uitm.edu.my

CO1: Explain the functions, concepts and

techniques of production/ operations management
covered in this course. [PO1, LO1] {C2}

CO2: Apply the concepts and techniques of

production/ operations management covered in this
course. [PO1, LO1] {C3}

CO3: Integrate the knowledge gained to solve

complex production/ operations management
problems. [PO2, LO3, SS1] {C5}

oThis

course covers some of the important topics

related to the management of manufacturing and to a
certain extent the services sectors of the industry.
oTopics

covered include introductory concepts,

concepts and techniques in plant location, plant layout,
procurement and inventory control, production
planning and control, quality management and control,
human resources and job design, maintenance
management and other aspects such as forecasting and
project management.

Lecture:
Lectures are given to cover the basic principles of each topic.

End of topic questions/problems:

At the end of each topic, students are given questions/problems
to help them learn and understand the topic.

Assignment:
Students are given appropriate assignments to develop their
ability to analyze and solve complex production/operations
management problems.

Course Work

Theory Test 1

Theory Test 2

Assignment/s

: 40%
: 15%
: 15%
: 10%

Final Examination

: 60 %

Total

: 100%

1.0

2.0

3.0

Introduction to the Course and Basic Concepts

1.1 Introduction to the course
1.2 Nature of production/operations management
1.3 Functions of production/operations manager
1.4 Differences between goods and services
1.5 Trends and issues in production/operations management
Forecasting
2.1 Overview of Forecasting techniques
2.2 Qualitative and Quantitative techniques
2.3 Moving averages
2.4 Weighted moving averages
2.5 Exponential smoothing
2.6 Measuring Forecast Error; MAD, MSE and MAPE
Plant Location
3.1 Objectives of plant location and Factors that influence location
decision
3.2 Techniques of location decision; Factor rating, Breakeven
analysis, and Centre of gravity

3 Hours

3 Hours

3 Hours

4.0

5.0

6.0

Plant Layout
4.1 Objectives of Layout and Factors that influence layout decision
4.2 Basic and other types of layout
4.3 Line balancing for product layout
Procurement and Inventory Control
5.1 Functions of Inventory
5.2 Classifying inventory; ABC analysis
5.3 Mathematical Models EOQ and Quantity Discounts
5.4 Re-order Points, Safety Stock
5.5 JIT and Lean production/operations
5.6 Supply chain management
Production Planning and Control
6.1 Organizational strategy and production planning
6.2 Long range, Medium range and Short range planning
6.3 Aggregate planning
6.4 Master Production Schedule
6.5 Materials Requirement Planning
6.6 Manufacturing Resource Planning
6.7 Job Shop Scheduling

3 Hours

5 Hours

7 Hours

7.0

8.0

Project Management (4 hours)

7.1 Characteristics of a Project and Project Life Cycle
7.2 Techniques in project planning and control, CPM, Gantt Chart and
Resource Loading
7.3 Project Management Information Systems
Quality Management and Control
8.1 The evolution and foundations of modern quality management
8.2 Aspects of quality; Definition and dimensions, Responsibility for
quality, Benefits and costs of quality, Quality awards, International
quality standards; ISO 9000 and ISO 14000
8.3 Total Quality Management (TQM); Building an organization for
achieving quality, Definition, approach and elements of TQM, Traditional
and TQM organizations cultures
8.4 Selective concepts for implementing TQM; Demings 14
points,
Continuous improvement and PDCA cycle, Employee empowerment
and quality circle, Benchmarking, Just-in-time, Quality tools
8.5 Implementation obstacles and criticisms of TQM
8.6 Quality control; Statistical Process Control, Process capability
and Acceptance sampling (description only)

4 Hours

5 Hours

9.0

Human Resources and Job Design

9.1 Human resource strategy constraints and manpower planning
9.2 Job Design; labor specialization, job expansion, motivation and
incentive systems, self directed teams, ergonomics, and work
environment
9.3 Method analysis
9.4 Work measurement and analysis

10.0 Maintenance Management

10.1 Maintenance, reliability and its enhancements
10.2 Types of maintenance; Preventive, Breakdown, others
10.3 Total Productive Maintenance

4 Hours

2 Hours

1. Heizer, Jay, and Barry Render, Operations Management, 11th Edition, Pearson
Education, USA, 2013 or
2. Stevenson, William J., Operations Management, 11th Edition, McGraw-Hill, USA, 2012.

REFERENCES
1. Krajewski, Lee J., Larry P. Ritzman, and Manoj K. Malhotra, Operations Management, 9 th
ed., Prentice Hall, 2009.
2. Russell, Roberta S., Operations Management: Creating Value Along the Supply Chain, 7 th
ed. International Student Version, John Wiley & Sons, USA 2011.
3. Jacobs, F.R., and Richard B. Chase, Operations and Supply Management, 14 th ed.,
McGraw Hill Higher Education, 2013
4. Reid, R.D., and N.R. Sanders, Operations Management, 4 th ed., John Wiley & Sons, USA
2009.
5. Schroeder, R.G., et. Al., Operations Management: Contemporary concept and cases, 5 th
ed., McGraw Hill/Irwin, USA 2010.

MARK

GRADE

GRADE POINT

STATUS

90 100

A+

4.00

PASS

80 89

4.00

PASS

75 79

A-

3.67

PASS

70 74

B+

3.33

PASS

65 69

3.00

PASS

60 64

B-

2.67

PASS

55 59

C+

2.33

PASS

50 54

2.00

PASS

47 49

C-

1.67

FAIL

44 46

D+

1.33

FAIL

40 43

1.00

FAIL

30 39

0.67

FAIL

0 29

0.00

FAIL

COURSE OUTCOMES

PROGRAMME OUTCOMES
PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8

Explain the functions,

concepts and
techniques of
CO1
production/ operations
management covered
in this course.

Apply the concepts

and techniques of
production/ operations
CO2
management covered
in this course.

Integrate the
knowledge gained to
solve complex
CO3 production/ operations
management
problems.

PO9

PO10

PO11

PO12

PO1:
Able to apply knowledge of mathematics, science, engineering fundamentals and an
engineering specialization to the solution of complex engineering problems.
PO2:
Identify, formulate, research literature and analyse complex engineering problems
reaching substantiated conclusions using first principles of mathematics, natural
sciences and engineering sciences.