Professional Documents
Culture Documents
and the
Financial Plan
Menu example
Portion Control
Determines profitability
Lower food cost = higher profits
Properly price the menu
Optimize the menu
Food Cost
Recipe Costing
Improper purchasing
Poor inventory control
Inaccurate forecasting
Waste
Lack of portion control
Poor receiving procedures
Failure to follow standardized recipes
Lack of good promotion and service
Example
Capital Investment
Measuring Profitability
For example:
If assets are $500,000.00 and
$25,000.00 is the profit, the ratio of
profit to assets is 5%.
$25,000.00 $500,000.00 = 0.05
Return on Investment
Example:
If the owner of a business has invested
$200,000.00 in it, and it makes a profit
of $20,000.00, then the ROI is 10%
($20,000.00 $200,000.00= 0.10)
Cash Flow
Net Profit
$100,000.00
($20,000.00)
Gross Profit
$80,000.00
Operating Expenses
Salaries
$10,000.00
Rent
$10,000.00
Utilities
$5,000.00
Depreciation
$5,000.00
($30,000.00)
Interest Expense
($10,000.00)
Taxes
($10,000.00)
Net Profit
$30,000.00
Income Statement
Balance Sheet
Elements of Success
1. Have a distinctive concept that has been well
researched.
2. Ensure that all decisions make
long- term
economic sense.
3. Adapt desirable technologies, especially for
record keeping and tracking customers.
4.Educate
managers
through
continuing
education at trade shows and workshops. An
environment that fosters professional growth has
better productivity.
Elements of Failure
1. Lack od documented strategy; only
informal or oral communication of mission and
vision; lack of organizational culture fostering
success characteristics.
2. Inability or unwillingness to establish
and formalize operational standards; seat- of-thepants management.
3. Frequent critical incidents; managing
operations by putting out fires appears to be a
common practice.
4. Focusing on one aspect of the business
at the expense of others.
5. Poor choice of location.
Studies.
The
Relationship
between
NonFinancial Performance and Financial
Performance
Using
Balanced
Scorecard Framework: A Research in
Cafe and Restaurant Sector
Author: Devie, Josua Tarigan, and Deborah
Christine Widjaja
Published in: International Journal of Innovation,
Management and Technology
Date of Publication: October 2012
Results:
In analyzing the influence of job satisfaction of
employees on restaurant and caf profitability in
Surabaya, several analysis tools are employed in
Partial Least Square (PLS), such as: the outer
model which comprises of convergent validity,
composite reliability and also inner model. From
the convergent validity, the result of the analysis
shows that the validity and reliability levels are
good in which all the questionnaire items have
loading value above 0,5.
Conclusion:
Based on the data analysis, it can be concluded that out
of six hypotheses, there are two hypotheses which are not
proven (H5 and H6) because the relationship is not
significant even though it is positive. Conceptually in BSC,
it is proven that the relationship among variables or
perspectives are positive. However, the level of significance
between Service quality and Profitability, and Customer
Satisfaction and Profitability are proven to be not
significant. This is because some of the restaurants and
cafs in the research are still building the quality to satisfy
the customers. Nevertheless, the effort in building the
quality give an impact to the cost increase that lessen the
profitability.
Methodology
Six months of point of sale (POS) data are
obtained from a teppanyaki-style restaurant. The
proposed inputs are categorized into total food costs,
total labor cost, the number of processes, and the
other operating expenses. Two outputs (total revenue
and gross profit) are used to assess the efficiency of
the menu items. The metatechnology ratio (MTR) is
used to differentiate the proficiency level of the
heterogeneous meal categories and to create four
quadrants based on the efficiency index and financial
performance.
Results:
The metatechnology ratio (MTR) is lower for the
combo set category than for the la carte category. Four
quadrants are obtained based on the efficiency and
financial performance to provide further menu
suggestions. The metafrontier-to-data-envelopment
analysis(MDEA) yields menu suggestions that could
enhance the overall efficiency and profitability of the
menu items. A simulation using these two models is
conducted and shows that the restaurant profitability
would be 22 percent greater using the MDEA than using
the menu engineering model.
Conclusion:
Further slack-based analyses reveals that food costs constitute
the first major reason and that other operating expenses (OOEs) are
the second reason underlying the inefficiency of certain menu items.
This finding indicates that the restaurateur should reexamine the
portions of food ingredients to reduce food costs and increase the
overall efficiency and profitability in the analyzed teppanyaki -style
restaurant. A "greening restaurant" strategy for this restaurant would
be an alternative to reduce OOEs and to characterize the restaurant
as a socially responsible hospitality company. A simulation study
for the traditional ME and this MDEA indicates that the profitability
of the restaurant is 22.33 percent higher when using the MDEA
menu efficiency method to change the menu strategy compared
with the use of the traditional ME method.
Recommendation
Future research can first extend this MDEA model to franchised
teppanyaki -style restaurants and other types of restaurants with
available operating information. Second, this paper uses financial
and sales information to assess menu-item efficiency. However, a
chef's involvement in menu presentation and the interaction
between customers and chefs would be the essential components of
a teppanyaki -style restaurant. A future study could include an
examination of the involvement of chefs, brand identification and
customer satisfaction levels as the model inputs and outputs to
simultaneously cover financial, marketing, and service evaluations.
Meanwhile, in conjunction with the development of a green
restaurant, future research could include energy resources as an
essential variable and assess the energy efficiency of different
menu categories in different types of restaurants.