The 9 Elements of Digital

Citizenship

By Juan
Moller

Introduction
The concept of Digital Citizenship is made up by nine (9) elements and will
be discussed in this presentation. These elements are:

Digital
Digital
Digital
Digital
Digital
Digital
Digital
Digital
Digital

Access
Literacy and its fluencies
Communications and its fluencies
Etiquette
Rights and Responsibilities
Law
Security
Health and Wellness
Commerce

These elements are generally grouped into 3 smaller groups which include
the learning/working group, the behaviour and environment group and the
outside environment.

Digital Access
Digital Access is defined as The full electronic participation in
society (Ribble, 2011). This means that everyone should have access
to technology and the functions there of.
Due to how technology have grown over the past years:
It changed the way how students are educated today.
It allowed us to create many sources for an infinite amount of free
information.
It changed the way people communicate and how they send and
receive information.
There are many issues surrounding Digital Access, which leads to
digital divide where certain people in specific societies and
communities dont have access to technology.
This divide can be caused by:
Socio-economic factors.
A divide in infrastructure.
A divide in content.

Digital Literacy and its fluencies

Digital Literacy consist of an ability to use information and communication
technologies to find, create, evaluate, send and receive information.
A person who is digital literate have the following skills, due to the use the
information fluency and the solution fluency:
Technical in nature and intellectual to find, understand or evaluate digital
information.
Can use technology in an appropriate manner to find and analyse information.
Understand how technology is used for education and learning, for privacy and
towards related information.
The Information fluency is a process that will help determine the credibility,
authenticity and veracity of the presented information.
The Solution fluency is a process of skills used to gain information and knowledge
that can be used to come up with a solution to a problem.

Digital Communication and its

fluencies
Digital Communication is the electronic transmission of information and
have been encoded digitally in order for it to be processed by computers
or to be stored safely.
The range of choices is vast but it is important to know how
communication will flow, especially when communicating with others
digitally. These choices include:
The internet and email.
VOIP.
Social media.
Cell phones.
Instant messaging, mms and texting.
Fluencies include:
Creative fluency: finding patterns to combine elements that wouldnt
normally combine.
Media fluency: digital tech that allows people to produce images,
video and audio content for spreading messages.
Collaboration fluency: establishing, envisioning and executing a

Digital Etiquette
Digital Etiquette, also called netiquette, is a set of rules relating to
behaviour that needs to be followed when using the internet in order to
improve the experience for all digital users.
It is the use of good manners in online communication.
Be aware that the etiquette rules may differ depending on the context.
Examples of good digital etiquette are:
Offering to share technology with others.
Inform adults of misuse of technology (bullying).
Think before you send an e-mail and check if spelling is appropriate.
Digital etiquette is very important in the working environment as customers
should be addressed with good manners otherwise a business may lose its
customers due to bad etiquette resulting in competition having the upperhand.
Without the proper rules in place any society will go out of hand and fall.

Digital Rights and

Responsibilities
Digital Rights and Responsibilities are the freedom and privileges to all digital
technology users, and the behavioural expectations that come with them.
Example:
The right to internet access and
The responsibility to use it appropriately and responsibly.
Examples of Digital Rights:
Digital Freedom
Digital Privacy
Digital Association
Always try to avoid collecting digital information that might be harmful to:
You;
Your friends and family or
Others.

Digital Law
Digital Law is defined as the electronic responsibility for actions, deeds which is
either ethical or unethical (Digiteen, 2014).
It is important to know what ethical and unethical means.
It involves a problem that requires a person to choose between decisions that is
evaluated as right (ethical) or wrong (unethical).
Examples of ethical issues are:
Copyright access and infringement.
Freedoms and accountability.
Privacy and security.
Cross culture communication.
Some businesses have ethical and legal issues, this all depends on the different angles
of perceiving a business.

Digital Security
Digital security means to be able to use digital information safely without any
interference, disruption, or theft.
Certain precautions need to be taken to ensure digital safety, luckily there are
anti-virus programs which can assist digital users in protecting their private
information from:
Digital fraud.
Identity theft.
Scams.
Some examples of anti-virus programs include:
Bitdefender.
Avast.
Avira.
McAfee.
F-Secure.

Digital Health and Wellness

Digital Health and Wellness refers to the impact the digital world
can have on a persons physical body.
People tend to sit or lie down in wrong postures when operating
a device for a long period of time and it can cause physical issues
to a persons body. People also develop psychological issues over
time as their behaviour changes due to activities relating to the
digital world.
Physical issues include:
Repetitive strain injury.
Eye strain.
Psychological issues include:
Online disinhibition.
Addiction.
Cyber stalking.

Digital Commerce
Digital Commerce consist of:
Buying and selling of goods.
Buying and selling of services electronically (over the internet).
It

include the process of:

Producing products;
Selling products;
Buying products and
Marketing of products.

People develop new ways of buying and selling goods electronically, this leads to
more opportunities for businesses and organisations to form and produce new
services or products for consumers.
D-commerce makes use of all digital channels to provide the platform and space
for transactions.

Thank you for watching.