Professional Documents
Culture Documents
in-corporating-body-language-into-nlp-or-more-notes-on-the-design-of-automated-body-language
Professional Development in
Business
CHAPTERS 3 & 4
Proxemics
spatial communication.
Chronemics
Haptics
time communication.
touch communication.
Vocalics
silence.
Dress
Personal
Must
Basically, body-language,
facial expressions
Contradicts
Regulates or repeats
Substitutes
http://peoplepassionate.com/make-instant-connections-using-good-body-language
http://www.vision-spark.com/hiring/conversations-on-hiring-with-real-business-owners/
http://commsmasters.com/tag/difcult-conversations/
Kinesics
http://professionalismtips.blogspot.com.au/
http://www.arewethealiens.com/SundayDiversions28_index.html
http://wizbangblog.com/2014/12/08/the-pope-and-the-president/
http://www.se7ensins.com/forums/threads/unlimited-money-glitch-on-gta-online-for-new-players
.1256702
Chronemics
Based
Often
http://professionalismtips.blogspot.com.au/
Can
Based
on patterns of touching.
Varies
Misunderstandings
dangerous.
http://www.elllo.org/english/1051/1069-Amir-Haptics.htm
http://www.shangpu518.com/yuetu/show/26769/
Haptics
Quality
Pitch
Regularity
Rate
Articulation
Duration
Pronunciation
Silence
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http://www.sellbetter.ca/tag/impact-questions/
Tone
Activity
how many ways can you say Ah?
What
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http://www.mybemail.com/2011/02/12/ah-there-you-are/
In
Choose
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http://blog.internations.org/2012/12/book-review-cultural-agility-by-paula-caligiuri/
Loudness
Flatness
Poor
Fast
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http://www.whandassociates.com/4-ways-to-improve-the-credibility-of-your-business/
Achieving credibility
Relaxed
15
http://
axerosolutions.com/blogs/timeisenhauer/pulse/98/how-community-software-can-add-credibility-to-your-bus
ness
Achieving likeability
16
http://www.skylinetradeshowtips.com/the-power-of-eye-contact-for-booth-stafersand-beyond
/
Being
dominant or domineering is
not considered a positive
characteristic
17
http://public-prod-acquia.gsb.stanford.edu/news/bmag/sbsm0711/kn-dominance.html
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language
hand
head
movements
facial
expressions
eye
19
http://nostringer.blogspot.com.au/
Body
:)
:-D
:-o
>:->
20
http://www.synergemarketing.com/blog/5-tips-for-establishing-professional-credibility/
Can
21
http://www.synergemarketing.com/blog/5-tips-for-establishing-professional-credibility/
Activity
Consider this
https://www.youtube.com/watch?v=GOHvMz7dl2A
HSBC Funny Culture Ads
Intercultural communication
Mr Clarke: Gday mate. Im Robert Clarke. My friends call me Bob.
Heres my card.
Mr Lau: Hello Mr Clarke. I am William Lau. Very glad to meet you. How
Mr Clarke: Call me Bob. Good, thanks. (Reading card: Lau WingLeung) Oh its Wing-Leung! Nice to meet you. Ill call you tomorrow,
Wing-Leung, OK?
Mr Lau (smiles): Yes, I will expect your call. (Both men depart.)
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Conflict
24
http://www.gettyimages.com.au/detail/photo/asian-businessman-in-meeting-high-res-stockphotography/163487144
http://cbl.chinadaily.com.cn/2012-10/11/content_15810986.htm
http://www.africanexecutive.com/modules/magazine/articles.php?article=5792
https://
wallpaperscraft.com/download/globe_earth_plane_luggage_computer_mouse_travel
_68600/2048x1152
26
http://www.telegraph.co.uk/news/uknews/2498438/Britains-most-crowded-trains-named.htm
http://forums.hababam.nl/archive/index.php/t-150586-indiase-mannen-betasten-vrouwen-in-bussen
.html l
http://mystudyabroadjapan.blogspot.com.au/2013/06/the-japanese-railway-system.html
What is Culture?
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Activity (2mins)
28
It has been said that many Australians are not mindful of the
Indigenous or convict past.
29
30
- primary
- secondary
organisational
Varies dramatically between cultures.
31
http://www.globalizen.com/courses-and-trainingintercultural-communication-in-business/
Language subtleties
Language relativity
32
http://www.business2community.com/communications/learnin
g-second-language-teaches-better-communication-skills-
33
http://galleryhip.com/nonverbal-communication-cartoon.html
http://psyblogger.com/culture/how-people-greet-each-other-globally/
Activity
In the following video, what aspects of intercultural
communications are at work in the students advice?
https://www.youtube.com/watch?v=AmoYmcZCoiw
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Cultural/national background
Gender
Age
Sexuality
Physical ability
https://catholictrans.wordpress.com/2013/11/13/debunkin
g-myth-2-transgender-people-are-confused/
http://michaelczinkota.com/2014/04/old-people-are-aboutto-change-the-global-economy/
http://www.hufngtonpost.com/barbara-otto/telecommutin
g-is-more-than-a-perk_b_3239553.html
Recognising diversity
Recognising diversity
37
Recognising diversity
Seek
Regard
diversity as an opportunity.
Maximise
38
Context-based values
39
40
http://www.peoples.ru/science/psihology/geert_hofstede/hofstede_2.shtml
Power distance
Uncertainty avoidance
Individualismcollectivism
Masculinityfemininity
Long-termshort-term
https://www.youtube.com/watch?v=mNntW_DA0x0
41
World view
Context
Language
Non-verbal (mis)communication
Humour
https://www.youtube.com/watch?v=UTE0G9amZNk
42
https://www.youtube.com/watch?v=K8G38hIW1og
http://www.forgreaterworship.com/does-your-worldview-afect-the-way-we-worship/
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