Chapter

3
E-business Infrastructure

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Introduction
Realize one must have adequate E Business
Infrastructure
Affects the quality of service of its users
Speed, reliability, responsiveness

This means maximizing the uses of

Hardware, Network, and Software
Some key decisions would be deciding
whether to manage these aspects internally
or outsource them
Todays class will be about Jargons!
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What is The Internet?

Internet is simply a communications enabler
Between two connected computers
It is client / server
Via ISP.. To another ISP To a Backbone
(Superhighways)

Look at the history

Developed for the DOD
Must be reliable packets and routes
Slow acceptance, but it took off fast!
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History of Internet

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How Big is The Internet?

Very Big, with optimum scalability
Users
In the billions

Web Servers
Netcraft 178 Million Sites

Pages
Use search engine index
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Intranet Vs. Extranet

Varies in definition
Intranet Limited inside
Extranet Extended to others and beyond

Used not just to disseminate information

Disseminate applications
Cheap TCO on web based apps

With applications, content are dispersed!

Use CMS to manage the update and publications
of information
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Intranet Vs. Extranet

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Intranet Vs. Extranet

Why stop at extranet?
Security and reliability
Cost reduction in Business Process

The challenge for management

To ensure that it is being used

Mostly used to connect to partners

Between different applications?
Need EAI and Middleware

Internet or Extranet
Connect to outside party must use firewall!
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The WWW
WWW is simply a standard method of access
It is the content of the Internet
Uses a browser to display pages in html, xml, ..

Others
Web Browsers, Web Servers
Static Vs. Dynamic Pages & Web 2.0
Emails, Blogs, RSS

Voip
If one can send data via internet - Can one convert sound into data?

P2P, Hosted, Replace, or Upgrade

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The Internet Standards

Networking Standards
TCP/IP Moves data at network and
transport
Proven to be the standards of today. Part
of OSI
IP Address
The specific number.. Like the address
Packets
Messages broken up
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Http, Url, and Domain

Names
HTTP Protocol The way information
is passes between web browser and
servers
URL The address standards http://
Domain Names Name of the
company, or of the web server.
Must be registered!

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Web Presentation and

Data Exchange
Everyone wants good content!
Attract visitors!

Use HTML, XML

Meta-tags and meta-data

Semantic Web data with defined meaning

to improve exchange of information
Will use intelligent agents!
Not yet mature

Add audio and video

GIF, JPG, Wav, Avi, Mp4/3
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The Owner of the

Internet?
The government?
Supra-government organizations?
ICANN, ISOC, IETF, W3, TINA

Can you indirectly control the internet?

Look at Microsoft.

Even software giants dont fully have control

Open source is gaining attention
Server market

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Managing Hardware and

Software
Managing systems
Standardize.

Managing Network
Internally managed, or outsourced?

Managing Storage
Internally managed, or outsourced?

Consider the tradeoff!

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Internet Service Providers

Companies that provide access to the internet
Direct connection to backbone, or via other ISPs
Could be dial-up or broadband.

Main issue is to gain excellent quality of

service for a lower price
Speed of access Network, and machines
Check bandwidth capacity, technology and
dedication
Ensure highest rate of availability!
Consider SLA and security issues!
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Managing E Business
Applications Infrastructure
Lets look at the history
Business applications as Silos
Result of independent investment decisions,
which were sporadic!
Not realizing the business benefits. Companies
move to ERPs

So ERP is a chunk! but a bigger chunk!

Still incomplete, and needs tweaking and
integration
What do you think?
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Web Services and SOA

WebServices Software services provided
at a more granular level via the Internet
Reusable, independent of operating system,
programming languages, and open!

SOA Service Oriented Architecture

Architecture comprising of numerous services

EDI Electronic Data Interchange

The Exchange of structured business information
Hence, its proprietary, and expensive
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