Professional Documents
Culture Documents
ABILITY
MOTIVATION
COMPREHENSIVE
APPRAISAL SYSTEM
Determine ability required
Match ability of job and employee
Improve employees abilities
(staff development)
Enhance employees motivation (reward
system)
ABILITY
Benefits
Responsibiliti
Job design
Leadership
es
Education
Basic/
advanced
Skills/abilitie
s
style
Recruitment
and selection
Employee
goals/needs/
abilities
EMPLOYEE
PERFORMANCE
Daily performance
Attendance
Punctuality
Adherence to
Policies/procedures
Absence of incidents
errors/accidents
Honesty
Trustworthiness
PERFORMANCE APPRAISAL
Definition
The process of interaction, written
PERFORMANCE APPRAISAL
Definition
Is a periodic formal evaluation of how
Ann Mariner
To improve performance
Letting employee know where they
stand
Giving performance feedback - strongest
nonfinancial reward!
Purposes
Evaluation Philosophy
ABSOLUTE JUDGEMENT:
Errors in evaluation
Halo error
Horns error
Contrast error
Leniency error
Recency error
2.
3.
4.
5.
FORMAL AND
INFORMAL PROCESS
Informal - day-to-day
Coaching - approach to developing people
Ongoing, face-to-face collaboration
Formal
Written documentation
Formal appraisal interview with follow-up
PERFORMANCE
MEASUREMENT TOOLS
Anecdotal Notes
Checklists
Rating Scale
Numerical
Graphic
Descriptive
Frequency rating scale
PERFORMANCE
MEASUREMENT
TOOLS
Management by
Objectives
Review the mission and group objectives
List major job responsibilities
Determine expected levels of
accomplishment
Meet manager to establish priorities
Develop plans for the accomplishment of the
objectives
Annual review comparison of actual results
with expected levels of accomplishment
job
Control and emphasis over future
Awareness of the standards of judgment, goals,
priorities and deadlines
Understanding about progress
Stimulates higher individual performance / morale
Limitations of MBO
Difficult of implement
Needs teaching and reinforcement
Who is a peer?
A peer is a person of the same
Peer review
A process whereby a group of
Peer evaluation
process
Review of employees self evaluation form
Reference letters, committee work, special projects,
additional education, contributions to nursing
Performance evaluation by manager
Review of past performance, care plans and
charting
Assessments, observation of the nurse
Interviews with her patients
Summary of findings
Presentation of findings and recommendations to
the nurse
Advantages &
Limitations
Advantages:
Accountability and responsibility for nursing
performance.
Limitations:
Threatening and time consuming
Risk of rating candidates too high or too low
Appraisal interview
style
Purposes of evaluation
Managers philosophy of management
Institutional guidelines
PERFORMANCE
APPRAISAL
improve performance
OUTCOMES
improve communication
reinforce positive behavior
method to communicate/correct
provide basis for regards/basis for
motivation
provide basis for termination if necessary
identify learning needs and develop
personnel