Professional Documents
Culture Documents
Delivered by:
musliha.ahmed@mnu.edu.mv
Knowledge management;
Learning organizations;
Quality management
Learning Organisations
Background
It is said that the importance of learning was first put
forward by a Chinese philosopher,Confucius(551 - 479
BC). He said:
"Without learning, the wise become foolish; by learning,
the foolish become wise.""Learn as if you could never
have enough of learning, as if you might miss something."
History
Major research into `the art of learning' did not actually
start until the 1900's. In the 1950's, the concept of
Systems Thinking was introduced but never
implemented. Gould-Kreutzer Associates, Inc. defined
Systems thinking as:
"A framework for seeing interrelationships rather than
things; to see the forest and the trees.
Reward Learning
everybody's wants their work to be appreciated - boost
morale !!benchmarks for performance appraisal
rewards
A Proper Selfishness
clear goals/abjective shints on clarifying abjectives
A Sense of Caring
care for the individual ways of implementing this care
Greater motivation
The workforce is more flexible
People are more creative
Improved social Interaction
Quality management
History
Six Sigma
Kaizen
Kaizen is a very significant concept within quality
management and deserves specific explanation:
Kaizen (usually pronounced 'kyzan' or 'kyzen' in the
western world) is a Japanese word, commonly translated
to mean 'continuous improvement'.
Kaizen is a core principle of quality management
generally, and specifically within the methods of Total
Quality Management and 'Lean Manufacturing'.
Originally developed and applied by Japanese industry
and manufacturing in the 1950s and 60s, Kaizen
continues to be a successful philosophical and practical
aspect of some of the best known Japanese corporations,
and has for many years since been interpreted and
adopted by 'western' organizations all over the world.
Kaizen is a way of thinking, working and behaving,
embedded in the philosophy and values of the
organization. Kaizen should be 'lived' rather than imposed
or tolerated, at all levels.