WESCHOOL

MHRDM-I
Presentation of
Principles of Management
On
In Search Of Excellence

Presented By:Pooja Bhosle

Sonal Deshmukh
Tilotama Parab
Sneha Shinde
Shital Shewale
Nehali Upasham

07
12
31
44
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51

In Search Of
Excellence
By- Thomas J.Peters and
Robert H. Waterman JR.

Mckinsey 7 S framework
Structure

Systems

Shared
Values

Strategy

Skills

Style

Staff

Successful American
Companies
A bias for action
Close to the customer
Autonomy and entrepreneurships
Productivity through people
Hands on value driven
Stick to the knitting
Simple form lean staf
Simultaneous loose tight properties

Man Waiting for

Motivation

Simplicity & Complexity

Positive Reinforcement

Action, Meaning & Self Control

Transforming Leadership

Managing Ambiguity &

Paradox
The importance of culture
Freedom of Innovation is required for healthy
organizational culture

Autonomy and
Entrepreneurship

Small firms produced about four time as many

innovations as per research and development.

Structure of Small, Medium and Large scale

organization.

Creativity and Innovation

Freedom to people or champions

Productivity through
People

The important key to a people orientation:-

trust
treat
respect
Security

Employees are most imp. Assets of the company.

A happy worker is productive worker
The achievement of an organization are the result of
the combined eforts of each individual.

A Bias For Action

A bias action emphasis on the action orientation a bias for
getting things done in the organisation.
But there are some firms like 3M and TI they dont have
such problems in their organisation people simply talk to
each other on a regular basis.
The intensity of communication is unmistakable in the
excellent companies.
Authors believes that the key success factor in business
is simply getting ones arm around almost any practical
problem and knocking it of.

Close to the customer

Service obsession- . A strong sense of personal
accountability among down- the-line employees is
crucial. Service aims at loyalty and long term
revenue stream growth.
Quality obsession- Companies are obsessed by
quality. Quality is what consumers enjoy each time
Nichemanship- Marketing strategy of positioning
the product as per the consumer.
Listening to the users

Simple Form, Lean Staf

Few administrative layers few people at upper level.
Keeping away from complexity by having fewer
administrative layers made it easier for employees to
understand what was required of them and how to
implement it.

Simultaneous Loose-Tight
Properties
Fostering a climate where there is dedication to central
values of the company combined with tolerance for all
employees who accept those values
Successful companies allowed their employees the
freedom to make decisions while working around and
maintaining core company values.

Conclusion
The book is highly inspiring and very systematic in
approach. Its among the very few books of its time that
had tried to consider the people factor and Culture
factor in the success of a company.
Another important strength of the book is that it is
based on the fundamentals of solid research rather than
assumptions.
Excellence
Can be attained if you..
Care more
Than others think is voice

THANK YOU