Indicators for Good

Governance
Richard Murray
Swedish Agency for Public Management

Indicators for

Steering
Rewarding
Controll
Mobilising
Understanding

on what level?
Micro agency
Meso policy areas (eduction, transport)
Macro the government as a whole

Good Governance?

Trust of citizens
Due process of law
Efficient production and programs
Democratically controlled
Attracting FDI

The Lisbon Agenda performance of the public sector as a whole

Allocation of resources
Health status
Educational attainment
Crime rate
Resources

Quality of public
administration
Size of bureaucracy
Transparency (citizens
survey)
Effectiveness of
government
interventions
(implementation)
Corruption

by what means?

Organisation
Internal regulation of agency work
External regulation of agency work
Resources: staff, technology
Research and development
Steering
Control
Other

Efficiency &
effectiveness
Organisation

Internal
regulation

External
regulation

Rule of
law

Democracy

Economic
growth

International
co-operation
X

X
X

Resources:
staff,
technology

R&D

Steering

Control
Other

Efficiency &
effectiveness
Organisation
Internal regulation

*Evaluating boards with full

responsibility
*Central-local gvt
partnership
* Linguistic clarity
* Service declarations
* Review of agency
framework ordinances

Resources:
technology
R&D
Steering

Controll
Other

*Monitoring HRM
* Evaluation of employer
policy
* Training of board
members
* Management training
* 24/7 agencies, e-info, eservices
* Portal for businesses
* Developing the
commission of inquiry
system
* Citizens survey
* Quality award
International benchmarking
* Benchmarking of
administrative activities
* Development of
performance management
* Activity agreements
* Indicators on public
administration

Democracy

Economic growth

International cooperation
* Evaluation of EU
influence on public
administration

* Campaign for public

access to information
* Review of surpervisory
controls

External
regulation
Resources:
manpower

Rule of Law

* Regulation impact
analysis
* Simplified information
submission

* Portal for business

* SME survey

* Strategy for public

administration exports

* Preparations fr EU
presidency

Efficiency and effectiveness

Impact
Efficiency
(productivity)

Outputs

Costs

Quality

Correct

Speedy

Useful/appro Service
priate
quality

Rule of Law

Correct decisions

Due
process

Appeal

According
to the law

Correct
handling

Possibilities of
appeal

Identical

Transparency

Foreseea
ble

Competent staff

Possibility to
sue the
government

Democracy
Political control

Citizens influence

Loyal civil service

Objective and
relevant decision
preparations
Efficient means of
steering and control
A well coordinated
and flexible
administration

Lucid organisation
Transparency and
openness
Means of direct influence
Information on citizens
preferences

Possibilities to hold accountable

General information on society
Democratic attitudes

Basic principle.: comparable with

other statistics

National Accounts definitions

Delimitation of the public sector
Hours worked
Output, input
Costs
Quality

 Education at a glance
- Educational levels
Labour force surveys
Employed
Part-time, full-time
Sick-leave

Other sources

OECD indicators on market regulation

World Value Studies
Transparency International
Competitiveness reports