Professional Documents
Culture Documents
Enterprise Computing
Introduction
Investigate how organizations can create and
applications
Connect them enable direct communication and information
exchange
application server
Needed inventory data is maintained in a legacy
application
Types of EAI
Data integration
The most common form of EAI
Involves linking databases to applications or
other databases
Business-process integration & Method
integration
EAI
enterprise
More secured.
Less complex to develop and maintain than are most
EAI systems
units
services
Definition of e-business
Exchange of goods and services by means of
Marketing: geographic
market expansion, hardto-reach markets, more
targeted marketing
Reduced operating
costs: marketing,
telecommunications,
transaction processing
Streamlined operations
Quicker, easier product
and service delivery
Costs
Financial costs
associated with setting
up networks
Need to develop
different, better internal
control systems
Potential for customer
distrust
Severe consequences
for technology
breakdowns
10-15
Forms of e-business
Type
Example
Business to consumer
Travelocity
Business to business
Dell Computers
Government to consumer
Government to business
EDGAR (SEC)
Consumer to consumer
eBay
10-16
e-Business
Business Model
Characterized by
(MasterCard)
Supplier
Supply
Chain
Mgmt
Manufacturer
Enterpris
e
Resource
s
Planning
Customer
Customer
Relationship
Mgmt
10-20
10-21
10-22
10-23
10-24
ASP benefits
Increased flexibility
Element of a disaster
recovery plan
ASP risks
Service interruptions
Inability to pay
ongoing fees
10-25
26
27
28
E-Business Strategies
Strategy = Market Expansion
29
E-Business Models
Electronic storefronts: Internet-located resources
United States
Also an e-commerce leader
Communication among Nordstrom's applications was
limited due to the company's many disparate
computing platforms
December 2001, Nordstrom hired IONA Technologies
to improve communication between Nordstrom's ecommerce site and its other applications
Corporate Portals
Corporate portals
Browser-based applications that offer single-access
points to information or applications aggregated from
disparate sources
Improve communication with customers, partners and
employee
To facilitate business processes and ensure
maximum security
Corporate Portals
Web services also can link portals with disparate applications
Portlets
Knowledge Management
content management
Knowledge Management
Several major software vendors are including
services at once
However. the company now is packaging each Web
service separately
component
CRM
CRM's main goals
CRM
In a typical CRM implementation, integration
CRM
Communicate directly with customers
Supply-Chain Management
(SCM)
Using Web services to connect every member of a
supply chain
Supply-Chain Management
(SCM)
Need same computing platform or integration
solution to integrate
chain integration
Supply-Chain Management
(SCM)
If suppliers can determine when the