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About Walmart
Walmart Approach
Strategies, business & structure aligned for cost
based model.
Grocery, entertainment, home ware, apparel and
healthcare products with 100000 different products
As largest retailer, Walmart had high bargaining
power and was able to demand low price from
suppliers.
High purchasing power suppliers to use
walmarts own inventory management system.
Large Buyer Demand quick changes to orders
Low fixed costs by maintaining no-frills environment
Low wages by preventing unionization
No rely on salesperson
Challenges at home
Criticism for low wages and relentless
pressure on suppliers
The Walmart Effect local shopes
forced to close because of big competition
Issues with rising labour costs
Difficulty to acquire huge area in Urban
areas due to high costs
Intense competition from Target, Tesco,
Safeway and online retailers like amazon
By 2011, Sales had declined for 8
consecutive quaters
International Expansion
Started international expansion in early 1990s.
JV with Mexican retailer Cifro and renamed as
Walmart de Mexico
Replicates the operational practices of Walmart
in US under Walmarts Management
Expanded into Canada, North America, China,
Europe, Germany.
Exited German Market due to the inability to
obtain a competitive advantage
Further expanded to Japan, South America and
next was looking forward to Africa
South Africa
Fastest growing economy with boasting
modern infrastructure, well-defined
finance and communication sectors.
History: Colonization, racial segregation,
Apartheid system and its abolition
In 2011, 80% blacks and 9% white/colored
GDP per capita $11,400 in 2011
Half of the population below poverty line
and one-quarter of the population
unemployed
South Africa
Free education 75% had education
higher than primary school & 8%
uneducated
17.8% of the adult population affected by
HIV
Ubuntu harmony, continuity, reciprocity
and symbiosis
Relatively stable government
parliamentary democracy
Management
South African
Consumers
Retail sales $132 billion in 2011
Highly price conscious customers and very
low loyalty
Consumer goods industry dominated by
Shoprite, Pick n Pay, Massmart, Spar and
Metcash -80% of sales
Large informal retail sector small scale
entrepreneurs, tuck shops, roadside shops
Non-agricultural consumer goods were
mostly imported
suppliers
Massmart-Walmart supplier Development fund
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