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  • Basic counselling skills for children guidance at IPG Kampus Sultan Abdul Halim

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    Mohd Zulfahmi Jasni
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    This document provides information about basic counselling skills, particularly attending and listening skills. It discusses the importance of verbal and non-verbal communication in counselling. Some key points: - Attending skills allow the counselor to indicate interest in the client and their issues. This includes both verbal skills like questioning and paraphrasing, as well as non-verbal skills like making eye contact and having an open posture. - Listening is an active process that involves showing empathy and interest through facial expressions and gestures. This creates a safe environment for clients to share problems. - Both attending and listening skills are crucial to explore issues, understand clients' feelings, and achieve counseling goals for the session. Non-verbal

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    Topic 5c Attending & Listening

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    This document provides information about basic counselling skills, particularly attending and listening skills. It discusses the importance of verbal and non-verbal communication in counselling. Some key points: - Attending skills allow the counselor to indicate interest in the client and their issues. This includes both verbal skills like questioning and paraphrasing, as well as non-verbal skills like making eye contact and having an open posture. - Listening is an active process that involves showing empathy and interest through facial expressions and gestures. This creates a safe environment for clients to share problems. - Both attending and listening skills are crucial to explore issues, understand clients' feelings, and achieve counseling goals for the session. Non-verbal

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    © All Rights Reserved
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    48 views17 pages

    Basic counselling skills for children guidance at IPG Kampus Sultan Abdul Halim

    Uploaded by

    Mohd Zulfahmi Jasni
    This document provides information about basic counselling skills, particularly attending and listening skills. It discusses the importance of verbal and non-verbal communication in counselling. Some key points: - Attending skills allow the counselor to indicate interest in the client and their issues. This includes both verbal skills like questioning and paraphrasing, as well as non-verbal skills like making eye contact and having an open posture. - Listening is an active process that involves showing empathy and interest through facial expressions and gestures. This creates a safe environment for clients to share problems. - Both attending and listening skills are crucial to explore issues, understand clients' feelings, and achieve counseling goals for the session. Non-verbal

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    of 17

    INSTITUT PENDIDIKAN GURU ( IPG )

    KAMPUS SULTAN ABDUL


    HALIM
    SUNGAI PETANI ,
    KEDAH DARUL AMAN
    PROGRAM IJAZAH SARJANA MUDA PENDIDIKAN
    (PISMP)
    EDU 3107
    GUIDANCE & COUNSELLING FOR CHILDREN

    Topic 5
    Basic Counselling Skills
    ( 6 hours )
    + Tutorial 6 & 7
    JAN 2011 AMENDMENT 2012

    SK TAN

    Topic 5
    Part.2
    Basic Counselling Skills:
    Attending & Listening
    (1 hour)
    JAN 2011 AMENDMENT 2012

    SK TAN

    Basic Skill of Counselling


    Attending &
    Listening
    Skill

    Interpreting
    Non-Verval
    Behavior
    Skill

    Verbally
    Attending
    Non-Verbal
    Attending
    (of
    Counsellor)

    Non-Verbal
    Attending
    (of Client)

    Giving
    Response
    Skill

    Identifying
    Problem
    Skill

    Minimal Prompt

    Clarifying

    Paraphrasing

    Open
    Questioning

    Restating

    FEB 2011

    Behavioral
    Appriach
    Cognitive
    Approach

    Probing
    Reflecting
    Leading

    Active Listening

    Intervention
    Skill

    Summarizing

    SK TAN

    Affective
    Approach

    Basic Counselling Skills:


    Attending & Listening
    (1 hour)
    JAN 2011 AMENDMENT 2012

    SK TAN

    ATTENDING SKILL
    Attentiveness =

    the amount of verbal +


    nonverbal behavior during communication
    Mehrabian (1971):
    percentage for 3 types of communication
    during the interaction of 2 individual
    7% - verbal
    38% - vocal
    55% - nonverbal

    ATTENDING SKILL
    Cormier & Cornier (1991): verbal skill

    - probing
    - requesting clarification
    - restating
    - summarizing of feeling/thinking

    ATTENDING SKILL
    Egan (1990):

    5 nonverbal skill
    S : face the clients squarely (literally &
    metaphorically understanding)
    O : to adopt with open posture
    (nondefensiveness)
    L : lean toward the clients (showing interest)
    E : eye contact of the counsellor
    R : relax + feel comfortable for the counsellor

    ATTENDING SKILL
    Nonverbal behavior :

    a. supportive elements of verbal


    b. explain the situation clearly
    c. disclose the real feeling unconsciously
    thus, counsellors are trained to observe
    those non-verbal sharply & accurately

    ATTENDING SKILL
    Types of Non-Verbal Behaviors :

    a. Posture
    b. Facial expression/animation
    c. Eye contact
    d. Occasional head nodding, smiling,
    touching
    e. repetition of word(s)

    ATTENDING SKILL
    Example:
    Client: actually Im not facing any problem
    is my mom who wants me to be here
    (starting grapping his hand while
    talking) well, as I told you Im really
    ok(avoiding the eye contact with
    the counsellor)

    Exercise 5.3
    Base on the dialog , how does you (as if)
    as a counsellor to read your client through
    the verbal and nonverbal behavior.
    To show your attentiveness in this
    communication, what kinds of nonverbal
    behavior you will apply.

    LISTENING SKILL
    Listen with your 3rd ear
    = Active Listening Skill
    not a passive listener, but listen to the
    feeling
    showing the interest of listening with
    appropriate gesture and posture
    embedded the empathy during the session

    LISTENING SKILL
    The important of listening skill in counselling:
    (a) To ensure the process of problems
    exploration achieving the goal of session
    (b) Present a therapeutic condition where
    the client feel safe to share their problem

    TUTORIAL 6
    ( 1 HOUR )

    TUTORIAL (6):
    Select a person who is willing to be a client
    and you be the counseling teacher. The
    interaction should be about 5 minutes. While
    your client is talking, you indicate boredom
    by looking away, doodling and so on. After
    the interaction, ask you clients reaction to
    the session. Did he/she feel uncomfortable?
    Why?

    THANK YOU

    JAN 2011

    SK TAN

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