Training as Consultancy

Training
 The term training refers to the
acquisition of knowledge, skills, and
competencies as a result of the
teaching of vocational or practical
skills and knowledge that relate to
specific useful competencies.
Training Approches
Traditional Approach
 Organizations holding the traditional view believed that
managers are born and not made.
 They also believed that training is a very costly affair and not
worth.
 Organizations used to believe more in executive pinching.
Modern approach
 Modern Organizations have realized the importance of
corporate training.
 Training is now considered as more of retention tool than a
cost.
 The training in Industry is believed to be changed to create a
smarter workforce and yield the better results.
 Types of Training
 Training can be generally categorize such training
as on-the-job or off-the-job.
On-the-job training takes Off-the-job training takes place
place in a normal away from normal work situations
working situation, using — implying that the employee does
the actual tools, not count as a directly productive
equipment, documents worker while such training takes
or materials that trainees place. Off-the-job training has the
will use when fully advantage that it allows people to
trained. On-the-job get away from work and
training has a general concentrate more thoroughly on the
reputation as most training itself. This type of training
effective for vocational has proven more effective in
work. inculcating concepts and ideas.
Training Objectives
 Individual Objectives – help employees in
achieving their personal goals, which in turn,
enhances the individual contribution to an
organization.
 Functional Objectives – maintain the department’s
contribution at a level suitable to the organization’s
needs.
 Organizational Objectives – assist the
organization with its primary objective by bringing
individual effectiveness.
 Societal Objectives – ensure that an organization
is ethically and socially responsible to the needs and
challenges of the society.
Pfizer NHS Training
Solutions
 Pfizer NHS Training Solutions is a national team
of Training Consultants, working with NHS
organisations across the UK to deliver training
and development workshops.

They provide training for

 Appraisal Training
 Change Leadership
 Leadership
 Communication Skills
 Team building
IBM Customer Training
 IBM is worldwide known for training of
its customers.
 The customers at IBM are trained
through their interactive website.
 The customers being the centre focus
of the organization are made familiar
to their products and making the
products user-friendly through
training.
Consultancy

Consultant
A consultant (from the Latin consultare means "to discuss") is a
professional who provides advice in a particular area of expertise
such as accountancy, the environment, technology, law (tax law, in
particular), human resources, marketing, medicine, finance,
economics, public affairs, communication, engineering, sound
system design, graphic design, or waste management.

Consultancy Services
Consultancy services are one particular type of service delivered
under a contract for services. They are distinguished from other
contracts for services by the nature of the work performed.
Management consulting
 Management consulting refers to both the industry of, and
the practice of, helping organizations improve their
performance, primarily through the analysis of existing
business problems and development of plans for improvement
 Many consulting firms are organized in a matrix structure,
where one 'axis' describes a business function or type of
consulting: for example, strategy, operations, technology,
process improvement, HR, sales, etc. The second axis is an
industry focus: for example, oil and gas, retail, automotive.
Together, these form a matrix, with consultants occupying one
or more 'cells' in the matrix. For example, one consultant may
specialize in operations for the retail industry, and another
may focus on process improvement in the downstream oil and
gas industry
Training and Consultancy

In today’s competitive and global economy, developing and

distributing expertise is essential to business goals
accomplishment. A well planned effective training program
can disseminate suitable knowledge and cut down an
organization’s time to competence. Organizations that are
short of these training resources and expertise often perceive
outsourcing as a feasible key
Importance of Training Consultancies

 It helps in enhancing company’s image

 It helps in strengthening the team spirit
 It helps in applying knowledge, developing
core competencies, and reducing work load
 It helps in improving the work relations
 It helps in developing focused and inspired
staff
 It leads to greater chances of success
Areas of Consultant Expertise
 Management Development
Management Development is best
described as the process from which
managers learn and improve their skills not
only to benefit themselves but also their
employing organisations
 Health & Safety Training
 Sales Training
 Leadership
Leadership is the act of providing guidance, direction and
control for a team. Leadership includes taking charge,
exhibiting authority, and exerting influence.

Applications:
 Understanding Leadership under pressure.
 Bringing out previously latent leadership qualities.
 Helping leaders hone their skills.
 Helping overly assertive leaders gain greater balance
 Team Building
Teamwork is a cooperative effort by members of a team to achieve
a common goal. Teambuilding occurs when a group of people with
complementary personal strengths commit to achieve certain
focused performance results.

Applications:
 Building Morale
 Intact teams use this program to improve focus.
 Teambuilding when under pressure is taught in both seminars.
 Cross Functional Teams from various disciplines and across all
departments
 Excessive competition between teams, divisions, and retail stores
 Interpersonal Skills
 Communication Skills
Effective communication occurs when all parties
involved reach a mutual understanding, not
necessarily an agreement, but full understanding of
what has been said.
Applications:
 Learning to communicate under pressure
 Using Verbal and Non-verbal communications
 Challenging all your assumptions about
communications
 Time and Resource Management
 The ability to structure time and resources allocated
so that the demands of the work setting are met as
efficiently as possible.
Applications:
 Managing time and resources under pressure.
 Learning to use your most valuable resources - your
employees and staff.
 Using all your available resources to stop limiting
performance.
Benefits of Training as Consultancy
The three major training and learning solutions provider to
organizations and individuals in Indian Industry are

NIS Sparta –
The Reliance Anil Dhirubhai Ambani Group Company. It offers customized
solutions for Top management, Middle management and Supervisory level. Its
business units are: Enterprise Business Unit (EBU), Educational Service Business
Unit (ESBU), and Reliance Strategic Business Unit (RSBU).. It is providing training
services to American Express, Thermax, Mahindra Finance, Coca-Cola, IBM,
Maruti, Godrej & Boyce, Accenture, APAC, and Pantaloon.

Karrox –
A Mumbai based training organization, is a leader in high - end latest technologies
training in the IT, BPO and Mobile telephony industry.. It is providing training
services to Wipro Infotech, ABN Amro, Tata Consultancy Services, State Bank of
India, HCL, Indian Navy, Cap Gemini, Global Telesystems, South Eastern Coal
Fields, Persistent Technologies, Godrej Infotech, Times of India, Reliance
Infocomm, Reliance Industries, Seimens, Union Bank of India, and Infosys.
Aptech Training Solutions –
A division of Aptech Limited. It is offering an entire range of performance
solutions like Customer Service Training, Soft Skills, Product Training,
Process Training, Sales Training, and Managerial Development Training
that assist in overcoming various business challenge areas. It keeps the
trainees up to date with the latest learning and professional curriculum in
the industry. It is providing training solutions and services to Indian Oil,
Motorola India, ICICI, Bayer, National Thermal Power Corporation, Gas
Authority Of India, Delhi Police, Standard Chartered Bank, Maruti Udyog,
Electrolux Kelvinator, Dabur, Valvoline Cummins, Mahindra & Mahindra,
Blue Star, HP, and Onida.
Training Modules at Consultancies

MANAGEMENT DEVELOPMENT
 Conflict Management

 Managing Diversity

 Project Management

 Stress Management

 Time Management

 Senior Management Workshops

Training Modules at Consultancies

SALES
 Negotiation Skills

 Sales Technique

CUSTOMER CARE
 Customer Care Training

 Managing Customers
Training Modules at Consultancies

HUMAN RESOURCE
 HR Administration

 Induction Training

 Recruitment & Selection

 Successful Appraising
Training Modules at Consultancies

PERSONAL DEVELOPMENT COURSES

 Assertive Skills

 Building Confidence

 Coping with Change

 Interview Techniques

 Maximize Potential

 One to One Coaching (Material used in

tailor made to specific development Need )
TRAINING IS LIFE TIME
EDUCATION

TRAINING TO LIFE TIME EDUCATION

HISTORY OF TRAINING
 Training has always been an essential part of human life.
 Education in Rome and Greece.
Modern concept of technical training are deeply rooted in the lessons
of early human history.
Socrates, Plato & Aristotle were the principal contributor to modern
educational dogma.
 In middle ages
Prominence of Christianity , education evolved under the direction of
Augustine , St. Aquinas.
 The Renaissance
HISTORY OF TRAINING
 Education in industrial era

 In 20th Century

 Computer age

 Alternative media techniques

 Corporate University
 The natural extension of a business's in-house training
structure and facilities

 An emerging aspect of the field of strategic human

resource development

 A common tool in the application of strategic Corporate

University education is the use of management
development centers
Types of training
 Coaching and mentoring
 Group training
 Job Shadowing
 Conferences and lectures
 Formal education
 Courses or workshops
Training As Outsourcing

 Outsourcing is one of the most essential parts of

training strategies. Training Outsourcing provides
industry professional to work with an organization in
achieving its training and development objectives.
 Training outsourcing is of two types

1. Select training outsourcing – In this type selected

training activities are outsourced

2. Comprehensive total training – In this type, the

entire training function is outsourced
 According to recent research, 30% of training
expenditure goes to training consultancies. In
government agencies, and business services
sector, about 80% of the budget goes to
consultants. It was also discovered that 60% of the
organizations outsource custom content
development, which in turn, results in significant
cost savings. The research shows that the cost of
custom content development has been reduced to
50% from 30% in the last few years. To save cost,
companies are now outsourcing other functions like
learning management systems (LMS), training
administration, etc as well.
Benefits Of Outsourcing
Challenges Of Outsourcing
Training Providers in
Outsourcing

 Accenture Learning
 RWD Technologies
 Geo Learning
 General Physics – GP
 NIIT, Ltd.
 Element K
 Adayana
 IBM Learning Solutions
 Delta College
 Raytheon Professional Services
 Affiliated Computer Services, Inc. (ACS)
 Convergys
 Global Knowledge
Target Audience
Bibliography
 www.google.com
 www.Naukrihub.com
 www.citehr.com
 www.wikipedia.org
THANK YOU