Communicating through

Technology
Presented by:

Muhammad Kashif Tehseen

06-6-1-044-2014
MSNE-44

Presented to:

Dr. Triq Majeed

Department of Nuclear Engineering,

Pakistan Institute of Engineering and Applied Sciences,
Nilore, Islamabad

Presentation Layout

Introduction

History of Communication

Phases of Development of Communication Technologies

Communicating through Technology

Current Technologies for Managers

Impact of Technology on Communication

Advantages of Use of Technology

Disadvantages of Use of Technology

Summary

Introduction

Originated from a Latin word communis,

meaning common

So when we communicate, we try to

establish a commonality with another
person

Communication at different levels is

done to
1.

exchange thoughts,

2.

exchange Feelings

3.

exchange information

4.

satisfy ones needs

5.

establishment of credibility and

goodwill

History of Communication

It dates back to the pre-history

(mans birth)

Initially the use of non-verbal

communication (use of signals,
symbols or expressions etc.)

As the time goes on man

developed the sense of language
(use of verbal communication)

Written communication was

initiated about 5000 decades ago
when the alphabets were
introduced by Phoenicians (Syria,
Lebanon and Northern Israel)

Phases of Development of Communication

Technology
The communication technology has passed through many phases to
become a strong tool of communication as the present phase.

Printing Phase

Telecommunication Phase

The invention of printing or photocopying machine

Invention of television and computer

Interactive Phase

Helped individuals and organizations to work together

Communicating through Technology

The technologies used to convey,

manipulate and store data

A number of different kinds of

technologies have been developed such
as
1.

E-mail

2.

Text Messaging

3.

Video Chat

4.

Online Social Media

. All

of these things make use of a

number of devices such as computer,
mobile, multimedia, television etc.

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Current Technologies for Managers

Some of these are

Electronic Mail (e-mail)

Videoconference

Mobile Phone Communication

Voicemail Communication

Instant Messaging

Teleconferencing

World Wide Web (www)

Microsoft Office

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Electronic Mail
A method of communicating digital messages from
a sender to one or more recipients (1993)
Seven Things to Remember
1.

Stop, Think and make sure whether to write or

not

2.

Write an Informative and Engaging Subject

Line

3.

Keep the Message Focused and Readable

4.

Identify Yourself Clearly

5.

Keep Yourself Cool

6.

Do proof reading

7.

Wait a moment before sending

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Videoconference

A way of communication which allow two or

more persons to communicate by simultaneous
two-way video and audio transmissions.

Advantages

1.

Provides businesses with the ability to meet

and to work with others

2.

Reduces travel cost and time

3.

Gives all benefits of face to face meetings

4.

Can be one to one, one to many & many to

many

5.

Can be used for training, conducting

interviews etc.

6.

Helps to speed up the decision making

process
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Mobile Phone Communication

Bittner defined the mobile phone as a telephone

system that can move easily and quickly from
one place to another.

To be productive on the phone we need to

1.

Be Sharp and Professional

2.

Have an aim

3.

Tailor your style to that of the person to

whom you are talking

4.

Limit social conversation

5.

Give concise answers to questions

6.

If you do not know an answer, say so

7.

At the end of a call, summarize the points

made

8.

Do not talk to anyone else when on the phone

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Voicemail Communication

Voicemail is a centralized recording facility that

allows you to access voice messages that may
have been left when you were unavailable to
take phone calls personally.

Advantages
1.

Voicemail records messages of up to 5

minutes in length.

2.

Voicemail does not require any extra

equipment or phone lines.

3.

Several extensions may share one voice

mailbox.

4.

Several voice mailboxes may share one

extension

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Instant Messaging

The instant messaging is the real time email

technology

It is generally used for informal communication

such as to have communication with your
family or friends in no time.

Some organizations have accepted it as one of

best ways for informal communication and
started its own messenger services

Microsoft Office Communicator is one of the

most widely used in corporate offices

G-talk and MSN messengers are commonly

used free messengers

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Teleconferencing

A teleconference is a telephonic meeting

among two or more participants

More sophisticated than a simple two-way

phone connection

At its simplest, a teleconference can be an

audio conference with one or both ends of the
conference sharing a speaker phone.

Advantages of Teleconferencing
1.

Reduces Travel

2.

Saves Time

3.

Streamlines Costs

4.

Enhances Productivity

5.

Short-Notice Scheduling
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World Wide Web

An information providing space where

documents and other web resources are
identified by URLs

It emerged from the need for simple data

exchange, today it affects all domains of
society for example,
1.

Economy: social networks, forums etc.

2.

Socializing: news portals, blogs etc.

3.

Information: news portals, blogs etc.

4.

Healthcare: diagnosing disease

5.

Education: online universities, websites

with tutorials

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Microsoft Office
A suite of interconnected desktop programs,
applications and services for computer operating systems

MS World: Used for documentation.

MS Excel: Used for accounting in business

MS PowerPoint: Used for effective presentation

MS Outlook: Used for web based communication

MS OneNote: Used for document citation

Advantages
1.

Speed / Time: quicker to move information around

2.

Cost: it feels free to send an email cheaper than

phone calls.

3.

Education: its accessible and theres lots of free

information.

4.

Community: it can reduce isolation and provide

support for people
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Impact of Technology on Communication

The Positive Impacts

The Negative Impacts

1.

No Barriers

2.

Strengthened Relations

1.

Nonverbal Communication

3.

Better Solutions

2.

Near Yet Far

4.

Development

3.

Impact on Relations

4.

Has Led to Many Addictions

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Impact of Technology on Business

Communication

A number of improvements have occurred with introduction of technology

Companies try to compete in the global economy

They are always looking for better ways to communicate and technology
which provides business with faster, more efficient equipment for every
aspect of communication

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Advantages of the Use of Technology

Reduces the cost of training, cost and time required to travel

Technology such as training via simulation reduces wear and

tear on equipment and improves time to efficiency

The use of technology for instruction and communication can

increase an organizations ability to share information quickly
and efficiently, and to stay current in their particular field

Technology allows for rapid content development and easy

updating

Most technologies allows for direct sharing of information

Many technologies provide a permanent or storable record of

information

Information can be retrieved and reviewed over and over again

It can increase communication and productivity

It can reduce training costs

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Disadvantages of the Use of Technology

Indirect communication can result in

misunderstandings

Challenges for synchronous communication include

reaching people in different time zones

Technology and support costs can be significant

depending on the skills of the individuals who will be
participating

Copyright questions can arise as to who owns the

materials you create, and permission to use others
work

Technology problems can interrupt communication

Some of the other problems related to the use of

technology are

Hacking

Identity theft

Viruses

Fraud etc.
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Summary

With the passage of time, as man learned more and

more about its surroundings and needs, the need of
communication became more and more necessary and
the mode of communication developed by a number of
different ways as from non-verbal to verbal then
written and at the end the use of technology
became important for the Communication.

As everything in the world has pros and cons so do

the technology but at the final stage we see that
the negative points of the technology depends on
its use. If the technology is being used for the
positive purposes it can never be harmful. The
negative impacts are just due to the nature of human.

At the end we see that with the use of technology we

can save both our time and money in an effective
way. The detailed analysis shows that the negative
points of the use of technology can easily be covered
by the positive points.

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