Order to Cash

Overview
AGS RDS Jumpstart Plus and Production
Planning
03/30/2016

Agenda

Order to Cash Overview

Sales related topics for
discussion/clarification

Order to Cash

Sales
Sales Order
Order Processing
Processing
Inventory
Inventory Sourcing
Sourcing

Pre-Sales Activities

Payment
Payment

Billing
Billing

Delivery
Delivery

Master Data

Master Data:
Customer Master
The term "customer" is
used to define all customers
to whom the company has
contact.
Data is grouped into
categories: General,
Company Code and Sales
Area.
It includes all data
necessary for processing
orders, deliveries, invoices,
and customer payments.
A customer code is
generated to represent
each customer created.

Master Data: Customer Master

A customer may have different partner

functions
Partner functions refer to the different
roles a customer may play during sales
processing.
The following partner functions are
necessary for sales order processing:

Sold-to party- places the order

Ship-to party- receives the goods or services
Bill-to party- receives the invoice
Payer- pay the invoice

Master Data: Material

Master
Products and services
are combined in the
SAP ERP system under
the term material.
All information
necessary for the
management of a
material and is used
across all modules
A material code is
generated for every
material created in the
system.

Master Data: Material

Master
Data relevant for the
different modules are
grouped under
different views.
Sales and distribution
data are grouped under
the following views:
Basic Data
Sales: Sales Org.
Data 1
Sales: Sales Org.
Data 2
Sales: General/Plant

Master Data: Material Master

Basic Data in material master is identical

in every Sales Organization, Plant and
Storage location
Contains general data such as material
description, base unit of measure, weight
and volume.

Master Data: Material Master

Sales: Sales Organization Data 1 and 2

Contains data valid for the respective sales
organization and distribution channel such
as:

Sales Unit of Measure

Product Hierarchy
Material Groupings
Tax Classification
Item Category Group

The data maintained in these views are valid

only for the respective sales organization and
distribution channel.

Master Data: Material Master

Sales: General/Plant Data

Contains data relevant for the respective
delivering plant and shipping:

Gross and Net weight

Transportation group
Loading Group
Availability check
Cost Center

Master Data: Pricing

Condition Records
Allow you to store and
retrieve pricing data in
the system. This includes:

Prices
Discounts
Surcharges
Taxes
Freight

Can be defined to be
dependent on various
master data:
Material
Customer-specific
Price list type

Master Data: Pricing

Condition Records
Condition Types
Represents an
aspect of your daily
pricing activities
Determines the
category of a
condition and how it
should be used
It controls the
following:
Scale base typeweight, value,
quantity, time
Calculation type-

Master Data: Pricing

Condition Records
Pricing condition
records usually
contain the
following:
Condition Type
Key Combinations or
the dependents
Validity Period
Values

Credit Management:
Credit Master Data
Credit Master Data is one
of the most main sources
of credit information.
It is maintained per
customer per Credit
Control Area.
It contains the following
information:

Credit Limit
Risk Category
Credit Representative Groups
Customer Credit Group
Customer Group
Payment History

Sales
Sales Order
Order Processing
Processing
Inventory
Inventory Sourcing
Sourcing

Pre-Sales Activities

Payment
Payment

Billing
Billing

Delivery
Delivery

Pre-Sales Activities
Pre-sales activities include:
Creating and tracking customer contacts
Answering question received view email, fax,
etc
Inquiries
Quotation

Sales
Sales Order
Order Processing
Processing
Inventory
Inventory Sourcing
Sourcing

Pre-Sales Activities

Payment
Payment

Billing
Billing

Delivery
Delivery

Sales Order
Processing
A sales order is a document that records
your customers request for goods and
services
It normally contains the following:

Customer and Material information

Pricing conditions for each item
Delivery dates and quantities
Shipping information
Billing information

Sales
Sales Order
Order Processing
Processing
Inventory
Inventory Sourcing
Sourcing

Pre-Sales Activities

Payment
Payment

Billing
Billing

Delivery
Delivery

Sales Order
Processing
Standard function during order
processing:

Pricing
Delivery scheduling
Shipping point and route determination
Credit check
Incompletion log

Inventory Sourcing
In this step, you can the do the following:
Check the availability of goods
Publish the demand in Material Requirements
Planning (MRP)

Material planning (MM) organizes and

monitors the actual procurement process.
This includes products that are:
In house-produced and/or
externally produced
Sales
Sales Order
Order Processing
Processing
Pre-Sales Activities

Payment
Payment

Billing
Billing

Inventory
InventorySourcing
Sourcing

Delivery
Delivery

Shipping
Shipping supports:
Creating Outbound Deliveries
Picking
Posting of Goods Issue (Ship Confirm in JDE)

Sales
Sales Order
Order Processing
Processing
Inventory
Inventory Sourcing
Sourcing

Pre-Sales Activities

Payment
Payment

Billing
Billing

Delivery
Delivery

Shipping

Shipping: Goods Issue (Ship Confirm)

Shipping: Goods
Issue

Billing
Billing includes
Creation of invoices based on deliveries or
services
Issue debit or credit memos
Transfer of billing data to Accounting

Sales
Sales Order
Order Processing
Processing
Inventory
Inventory Sourcing
Sourcing

Pre-Sales Activities

Payment
Payment

Billing
Billing

Delivery
Delivery

Billing

Incoming Payment
Payment is a process that is part of the
application module Financial Accounting
Payment supports:
posting payments against invoices
Reviewing differences

Sales
Sales Order
Order Processing
Processing
Inventory
Inventory Sourcing
Sourcing

Pre-Sales Activities

Payment
Payment

Billing
Billing

Delivery
Delivery

Standard SAP Reports

List of Sales Order

Sales Orders due for

delivery

Billing Due List

List of Billing
Documents

The End