Mobile and Agency Banking The Musoni Experience

5th May 2015

About the speaker

James Onyutta has 15 years' multinational experience in
micro-finance. He joined Musoni Kenya Limited in October
2013 as the Chief Executive Officer.
Prior to his current role James was a finance proffessional in
FINCA for over 10 years with experience in Malawi, Tanzania
and Uganda. James was also a key part of a management
team that led the FINCA Tanzania team towards its
transformation into a deposit taking institution and the
launching of FINCA Africa region's first mobile money channel
of payments in Tanzania. James is a Chartered Accountant
and holds a Bachelors Degree in Business Administration and
management from Uganda Martyrs University.
James is a sports enthusiast and follows FC Bayern Munchen
very closely. He also is a former Amateur Volleyball player and
supports initiatives to improve the sport in Uganda.

And a short video to Start

About Musoni
Name Musoni from the word M

Mobile and Usoni a Swahili word for

Future, hence Mobile Future.
First MFI to be 100% mobile
All loan repayments and

disbursements carried out using MPESA

Cashless, Paperless and Data oriented
Operations launched in May 2010
Four reputable Share holders

Our product offerings

Group loans

Agricultural loans

Individual loans

Foot print

15 Locations Country Wide

Nakuru
Naivasha
Thikka

Kisii
Narok

Nairobi
Machako
s
Kitengela

Musoni Platform & Technology

Telco
Bank 2

SAFARICOM
M-Pesa
Platform

Fund movement platform

Hosts Accounts,
transactions
Funds held a multiple
banks

Bank 4
Bank 5
Bank 6

Agents > 60,000

Bank 3

Bank 7

Products:

Wallet and OTC

P2P
Airtime
Bill pay (utilities, satellite TV
e-commerce payments
Merchant payments (select retailers)
Cardless ATM withdrawal
Life insurance (paid model)
Bank account integration
International remittances (BICS, Western Union)

Bank 8
Bank 9
Bank 10

Musoni Business Model

Digitalized Client/group registration & Loan applications

Musoni Business Model

Digitalized Client/group registration & Loan applications

Why Cashless
For Musoni
Efficiency
Lower Administration Costs
NO back office
Reduced Error rates & ease of
fraud reduction
Improved Loan Officer
caseloads
More time for clients

For Clients

Security
Flexibility Access
Efficient use of time
Research show that majority of
our clients repay their loans
during non Bank operating
hours.
Less time in queues
Fast, Efficient and Easy to
sign up or transact Speed

Why Paperless
Loan
Applicatio
n

Disburseme
nt

< 24 hour loan processing speed Fast

High Data Quality Reliable
More data capture Data Rich
No application and sign up costs
Cheaper

Improved savings - Financial discipline

Group meetings much shorter Efficiency
Productive use of group meeting time Effective

Client/
Group
Registrati
on

Credit
Committe
es

Secure Client confirmation of data entry

at every step.

Officer, supervisor, manager all able to

monitor processes realtime Improved

supervision and oversight

Challenges

Especially vulnerable to M-PESA

downtime Musoni will diversify

MNO options.
Although much cheaper than

traditional banking services,

MPESA rates remain high for low
& multiple transactions

13/01/11

What next?

Becoming a Microfinance Bank

Semi-urban and rural expansion
Use of Big Data- Integration of

automated credit scoring in all loan

decisions
Continuous process improvements

Digitalisation of core processes

Thank you
Musoni Kenya Limited
Cape Office Park | Ring Road Kilimani | P.O. Box
25351 - 00100, Nairobi, Kenya

http://www.musoni.co.ke
My Contacts:
James Onyutta

jamesonyutta@musoni.eu