Professional Documents
Culture Documents
ON
GRIEVANCE HANDLING PROCEDURE
at
Dr. OM Parkash Eye Institute Pvt.
Ltd.
SUBMITTED BY
Abhijeet Sharma
Mba
Roll no.1431238
INTRODUCTION TO TOPIC
TYPES OF GRIEVANCE
It is commonly assumed that the person who should handle employee grievances is the designated
Human Resource (HR) Practitioner of the organization. This is far from correct. Although the HR
Practitioner has a part to play, the handling of employee grievances is a job function of any person
authorized and empowered by the employer. The type of grievance, whether it is individual or general
will also determine who should handle the grievance process.
Well-timed
Effective
Consistent
Up to date
Regular
RESEARCH METHODOLOGY
Research design
A research design is considered as the
framework or plan for a study that guides
as well as helps the data collection and
analysis of data. The research design may
be exploratory, descriptive and
experimental for the present study.
Exploratory research design is taken for
this research.
Sample Technique
Convenience sampling