Ministry Of Railways

PAST, PRESENT AND FUTURE

Ministry Of Railways

White Paper 2015

Railways, perhaps along with post offices, are the
only two institutions in India with a deep network
which if tapped judiciously can create substantial
improvements in the hinterland. Railways was
always considered as a mode of transport in our
country. We want to see the railways as the
backbone of India's economic development.
- Hon'ble PM Shri Narendra Modi
Ministry Of Railways

IR-The Carriers of the Nation

IR transports

highest
passenger
throughput in
the world.

Agriculture
IR carries
around 87% of
fertilizer

Ministry Of Railways

Power

Mining

IR carries
around 90% of
the coal
produced in
India

IR carries
around 82% of
iron & other
ores

Indian Railways is a great national asset

Runs 21,000 trains
daily

9,000 freight trains

per day

12,000 trains for 23

million passengers
per day, 8,000
stations

Support 13 lakhs
people through
employment

It is equivalent to
moving the entire
population of
Australia.
The third largest
network
66,000 route, Is more
than one and half times
the circumference of the
earth.

IR has
116000 km of tracks
139000 bridges
26000 km of electrified
8500 stations

Select club of
countries, 1098.5
million tones in year
2014-2015
Ministry Of Railways

Growth since independence

Ministry Of Railways

1947 till 2015 The productivity story

Freight loading in
NTKM-16 times
Passenger kms in
millions -16 times
Even when Route
increased only by 23%
Doubling, Multiple lines
increased only by 3
times
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BETTER JOURNEY
EXPERIENCE

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Better Journey Experience

E-Catering
Service: for
booking food
and getting it
delivered on
train berth (
http://www.eca
tering.irctc.c
o.in
) WVM (Water Vending Machine) at stations: for drinking water
bottles and water refilling at cheap rates (Ref: Commercial Circular
No.36/2015 dated 16.06.2015)
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Better Journey Experience

Ready to Eat Meals

Concierge services
Mid segment tourist trains
Destination alert in Rajdhani & Duranto
E-ticket portal in Hindi
Lower birth to senior citizen
Online ticketing for differentially abled
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Better Journey Experience

Automatic Refund in cancellation of trains
Opening of PRS beyond 20 hours on week
days
Change in internet booking timing- 00:30 to
23:45
Advance reservation 120 days
Defence travel system on online portal
Handheld terminal to TTE-about to be
implemented
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Better Journey Experience

Mechanised laundries 38 done 6 more in
this year, 64 target
OBHS 500 pair covered 400 more planed
Disposable bag along with bedroll pilot
work in SE,E,SW,W,CR
Disposable bedroll launched
Built in dustbin in non AC coaches- All new
covered retro-fitment in 5000 coaches
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Better Journey Experience

Quality of linen-Final design is approved to
be rolled out in select trains
Entertainment facility in shatabdi, already
available in two shatabdi 6 more by March
Mobile phone charging facility in general
and sleeper class, 1718 SL and 746 GS
Wi-Fi 12 station included 400 station all A1
& A categories within 2 years
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Better Journey Experience

Self operated lockers implemented on 5
stations
Online booking of wheel chairs implemented
on select stations
More birth by increasing number of coaches
65000 coach trips and 884 permanent
augmentation
EMU AC coach for Mumbai Suburban by
March
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Better Journey Experience

Increase lower berth quota for senior
citizen
Folding ladder in coaches
Model Rake of Mahamana Express
,superior coach design
Replacement by LHB coaches
Lift and escalators- 33 / 11 provided,60/25
by March
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Better Journey Experience

Executive Lounge: Services like wash and change,
wi-fi, live TV, channel music, newspaper/book stand,
buffet services, concierge services for pre-departure
and post-arrival assistance to passengers etc on
payment basis.
Battery-operated cars: for differently-abled persons
and old persons.
Lady RPF escort and CCTV for Lady special suburban trains.
Mobile app M-Indicator: to know more about suburban trains and plan journey
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Better Journey Experience

All braille enabled coaches all new and
650 retro fitment targeted
Wider Entrance differentially-abled coach
prototype developed by ICF
MoU with NID signed for better coach
interiors
MoU with NIFT for better linen and
curtains
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Better Journey Experience

On line Retiring Room booking (
http://www.irctctourism.com)

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The ticketing revolution

1900s to 21 Century
st

Internet / Mobile Tickets

Printed Tickets

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Better Journey Experience

Dial 139 or stand in the queue

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Now on MOBILE
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Better Journey Experience

Now no queues, just use your

mobile or internet at home

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Unreserved Ticket Booking: A Journey

Mobile Ticketing (Yet to be
popular)

JTBS, GTBS, STBS (Continuing)

ATVM, Smart Cards (Successful in
Suburban)

UTS (Unreserved Ticketing Sytem)

SPTM (Self printing ticketing machine)
PCT (Printed Card Ticket)
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Reserved Ticket Booking: A Journey

Mobile Ticketing

E-Ticketing (Paperless), RTSA

E-Ticketing (Paper Ticket), RTSA
Internet-Ticketing, Doorstep Delivery
Computerised PRS (Passenger
Reservation System)
PCT/BPT based Manual reservation
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Cash on delivery (COD)

https://www.services.irctc.co.in/beta_htmls/book_my_train/template.html

Mobile apps for all platforms

Rs 40 will be charged for the
delivery of each Sleeper Class
ticket, Rs 60 will be charged
Ministry Of Railways
for an AC class ticket.

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SMS & USSD Based Ticket

Airtel Money
Mobitkt
BharatBPO
BSNL Prepaid

https://
www.services.irctc.co.in/beta_im
ages/sms_booking/sms_ussd.pdf

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Passenger Help-lines and Complaints

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Electrical Coach Care

Brighter, Cooler Coaches
From 24 Volt Lighting
system to 110 Volt
system.
Better lighting and
fannage to passengers

Now LED lights making

coaches brighter and
saving energy at the
same time.

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Travel capacity Enhanced

Capacity enhancement in trains

8801

New Trains

138

Extension

111

Stoppages

107

Special Trains

20380

Coach enhancement(permanent)

1660

Coach enhancement(temporary)

37549

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Transparency
Task force for creation of internal checks
and balances created
Power delegated to GMs and DRMs for
tendering for quicker decision
Concept note on rail development authority
uploaded on IR website and comments
invited
List of twitter handle of GMs and DRMs
published for complaints and suggestion
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Transparency
E- registration of wagon demands
Automatic rebate for traditional empty flow
direction
Mobile- application for freight application

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Human Resource
Yoga training has been made mandatory
in all training courses in CTI & ZRTI
Specialized program on soft skill to front
line staff
MoU with MSDE for skill training
For rationalization of man power HR audit
company Deloitte entrusted with
rationalization of group A service
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Human Resource
Railway chair setup at TERI University
Academic service agreement signed with
beizing university
48500 group c recruitment process
underway
To boost the moral of employee Hon ble
MR has started birthday wishes to every
employee
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IMPROVEMENT IN TRAIN OPERATIONS

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Better Control Office

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IMPROVEMENT IN UNIT LOAD

LONG HAUL TRAFFIC

HEAVY HAUL TRAFFIC
BLOCK RAKE TRAFFIC
WAGON LOAD TRAFFIC
SMALLS TRAFFIC

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PATTERN OF OPERATIONS
PRIVATE FREIGHT
TERMINALS
CONTAINER TERMINALS
PRIVATE SIDINGS
MARSHALLING YARDS
SMALL GOOD SHEDS
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USE OF IT IN OPERATIONS

COA

CMS
(Crew Management
System)

(Control Management System)

ICMS (Integrated Coaching

Management System)

FOIS- Train Management System

FOIS Rake Management System
MANUAL TRAIN MONITORING
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CONTROL OFFICE APPLICATION

Computerization of functions of section controllers
like..
Train Ordering
Maintaining Train Information and movement (Abnormal Working,
Stabling, Banker Movement)
Control Chart Printing and archiving
Caution Orders printing and archiving
Black Box audio recording & Report Unusual Occurrences.
Management of Maintenance Blocks
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Bio Toilets for Swachh Bharat

ENVIRONMENTAL FRIENDLY TOILETS
With technology from DRDO

Railways has set the target to fit

17000 bio-toilets in long-distance
trains as part of its 'Swachh Rail Swachh Bharat' programme.
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