MANAGEMENT

PRINCIPLES OF
MANAGEMENT
• Authority – the official power given by the
organization to direct
the work of others.
- an integral component of managing
- conveyed through leadership actions and
is always associated with responsibility
and accountability.
Accountability

- the ability and willingness to assume

responsibility for one’s actions and to
accept the consequences of one’s
behavior.
-is reflected in the nurse’s ethical integrity,
in the statement of philosophy and
objectives of the nursing department, and

in the standards of practice.

DELEGATION

• The process by which responsibility

and authority for performing tasks is
assigned to individuals.
• a major tool in making the most
efficient use of time.
• a high-level implementation skill
 An important aspect of
delegation is the
development of the potential
of nursing & support
personnel. By knowing the
background, experience,
knowledge, skills & strengths
of each person, a nurse can
delegate responsibilities that
help develop each person’s
competence.
RESPONSIBILITY

• An obligation to complete a task.

• Managers are responsible for

utilization of resources,
communication to subordinates, &
implementation of organizational
goals and objectives.
LEVELS OF
MANAGEMENT
•First level managers
- Responsible for managing the
work of nonmanagerial personnel
and the day-to-day activities of a
specific work group or groups.
MIDDLE-LEVEL MANAGERS

• Supervise a number of first-level

managers and are responsible for the
activities in the departments they
supervise
UPPER-LEVEL (TOP-LEVEL)
MANAGERS
• Are organizational executives who
are primarily responsible for
establishing goals and developing
strategic plans.
MANAGEMENT FUNCTIONS

• PLANNING – an ongoing process that

involves assessing a situation,
establishing goals & objectives based
on assessment of a situation, and
developing plan of action.
• ORGANIZING – arranges work into
smaller units.
• DIRECTING – the process of getting
the organization’s work
accomplished.
• COORDINATING – the process of
ensuring that plans are carried out
and evaluating outcomes.
SKILLS & COMPETENCIES OF
NURSE MANAGERS
• CRITICAL THINKING – is a creative
cognitive process that includes
problem solving and decision
making.
• The nurse manager reason with
logic, exploring assumptions,
alternatives, & the consequences of
action
• COMMUNICATING – Good
communication is essential & often
determines the manager’s success
as a leader.
• Effective managers communicate
assertively, expressing their ideas
clearly, accurately & honestly.
• MANAGING RESOURCES – one of the
greatest responsibilities of managers
is their accountability for human,
fiscal, & material resources.
• Budgeting and determining
variances between the actual &
budgeted expenses are crucial skills
for any manager.
• ENHANCING EMPLOYEE PERFORMANCE –
Managers are responsible for ensuring
that employees develop through
appropriate learning opportunities,
whether through in-service education
sessions or facilitating attendance at
professional workshops & conventions
• BUILDING & MANAGING TEAMS
- Manager’s ability to lead the group
and enhances development of the
group into a work team.
- Each purposes of the team as a
whole and the role of each each
member must be clear.
OUTCOME MEASURES

• EFFECTIVENESS – A measure of the

quality or quantity of services
provided.
• EFFICIENCY – A measure of the
resources used in the provision of
nursing services.
• PRODUCTIVITY – measured by the
amount of nursing resources used
per client or in terms of required
versus actual hours of care provided.
CHARACTERISTICS OF
EFFECTIVE NURSE-MANAGERS
• They join committees & groups and
“work the crowd.”
• Prepares themselves by pursuing
educational programs that are
directed toward their goals.
• Present a positive image, that is,
they know the unwritten dress code
and follow it, and their carriage and
energy proclaim it.
• Demonstrate an above average grasp of
written & oral communication skills,
expressing themselves clearly, concisely
& with impact.
• Network effectively. They have a circle of
people internally & externally from whom
to draw information and support.
• Have mentors & sponsors and a clear
awareness of the responsibilities &
obligations inherent in these types of
relationships.
• Know their organization’s value.
• Do not wound the lion or lioness,that is
they know the “hot buttons” and do not
push them & never publicly make moves
that discredit themselves or others.
• Mobilize resources. Know who or
what can be of help in given
situations and how to mobilize these
resources.
• Have a vision of what may or could
be and assume leadership in moving
toward those goals.
 THANK YOU!.............

Reference: Fundamentals of Nursing,

7th ed,
by Kozier & Erb